Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
5.0 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Software is easy to use, stable, simple to administrate, flexible. "
"We found VisitLog to be highly customizable for our needs. There are many options; and the support team has been extremely helpful and willing to help us to achieve our needs."
"It is easy to use for the customer, saves time to contact visitor host and it is reliable with few issues."
Cons
"It was a little difficult and time consuming to setup all functions to work the way we wanted."
"Badge designer and design at all could be better. "
"With all of the features, it sometimes becomes hard to find the exact feature I'm looking for. I think that a bit more time spent in the interface would help me to learn the software better."
VisitLog Reviews
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June 2020
Jon from Beckers
Company Size: 1,001-5,000 employees
Industry: Chemicals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Lots of features
Great company to work with. [SENSITIVE CONTENT HIDDEN] have been responsive to all queries, and seem to care deeply about our success.
Pros
We found VisitLog to be highly customizable for our needs. There are many options; and the support team has been extremely helpful and willing to help us to achieve our needs.
Cons
With all of the features, it sometimes becomes hard to find the exact feature I'm looking for. I think that a bit more time spent in the interface would help me to learn the software better.
Reasons for Choosing VisitLog
FAR more features than the competitors
January 2021
Karl from Information Technology and Services
Company Size: 1 employee
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Visitor management system at a reasonable price
Pros
Software is easy to use, stable, simple to administrate, flexible.
Cons
Badge designer and design at all could be better.
Reasons for Choosing VisitLog
On premise instead of cloud. Easy to configure. Can use Windows hardware.
July 2015
Anna from Anna Ski
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
July 2015
Visitor system in entrance review
We just brought the software. After some trails and errors we have got system to work and now it help us keep track of all our visitors. Our staff prebook visitors at our intranet and that unload work to our staff.
January 2021
Håkan from Veoneer Sweden AB
Company Size: 5,001-10,000 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
January 2021
The multifunctional receptionist.
When it's all setup it saves time to connect the visitor with the host, give them the right information before the visit, shows information about the visitor in case of emergency to get the out quickly and easy to administrate remote for example with pre-booking visitors.
Pros
It is easy to use for the customer, saves time to contact visitor host and it is reliable with few issues.
Cons
It was a little difficult and time consuming to setup all functions to work the way we wanted.
Reasons for Choosing VisitLog
You get a reliable system and more for the money.
September 2014
Hannah from Stim
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
September 2014
Easy and good
Pro: The settings are easy to change. Con: First badge take a little bit longer to print Pro: Suggestions on previously visitors. Con: You can´t delete several hosts at the same time Pro: Scanner, log out. So easy! Con: Overall, I think it´s great. The cons are just small things that doesn't really bother me that much. It´s very helpful!
July 2015
Linnar from SKI Net Solutions
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
July 2015
VisitLog Software for visitors
Visitlog have been at our company for 1,5 year now. It have worked very well all the time. We have 3 kiosks where visitor registers. Each host get a sms and a mail for acknowledge visitor is at site. Our reception staff is pleased to have the system as it helps them focus at visitor satisfaction and service.
July 2015
Samuel from Collectivebuy Ltd
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2015
Very easy to use and effective
Visitlog is a very user friendly software that makes the process of visitor management very easy and effective I would strongly recommend it to anyone looking for a very strong and effective visitor management systems for their organisation
September 2014
Sandra from Renault Nordic AB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
September 2014
Very good
A proffessional way to register visitors. Cons: that it looks like it ok to write the hosts name your self instead of choosing from list. Not possible to sign in then and everything gets erased when you try again. Overall à very good system!
September 2014
Crocky from Crocky's Cafe
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2014
Most Economical Visitor Registration System
Most Powerful Visitor Registration System & Visitor Management System . Easy to set up & install, Great Customer Service Support . It saves Time and I don't have to explain each and every one to sign in , they do it by themselves.
July 2015
Joakim from Team Ski
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
July 2015
VisitLog review
VisitLog helps our reception with handling company visitors and guests. If anything happens to the building, we trigger the Emergency List for evacuation. We are pleased with how it works today and support is good.
September 2014
Sabrina from Rahmqvist AB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2014
VisitLog is a very good visitor management software
VisitLog has helped us to get a better overview of our visitors and it's very easy to get statistics at who is receiving visit and who is not. Our managers are very pleased with this solution and overview.

Response from RIW Software Technology
Replied September 2014
Thank you
September 2014
Jenny from Intertek Semko AB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
September 2014
Visitlog
We find it easy to use on a daily basis, mostly we don´t have any problems with is but lately we have had minor problems with printing the labels and to change logged in visitors.
September 2014
Monia from Landshypotek Bank
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2014
Landshypotek Bank - Visit Log
It´s a great system to our visitor to sign in to. It´s easy to understand and it´s a fast system. The "write in many people from same company" - that´s impresses people.
September 2014
John from Peterson Cloth Shop
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2014
Reduce human work load
It's Very easy for use and setup .They Provide good customer service. I am impressed by this system.It's reduce mine receptionist workload.
September 2014
Johan from JSIT
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2014
Besökssystem
Very user friendly program! Easy to understand and manage, and provides a good control on visits. I found nothing negative yet.
September 2014
Åsa from Cargotec Sweden AB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
September 2014
Visitlog
The advantage is that you know who is in the house and you see that visitors are logged when they wear a badge.
September 2014
Kerstin from Meda AB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
September 2014
Meda
This is the first software for visitors in Meda so we have nothing to compare with, but so far so good.
September 2014
Rickard from Rottne Industri AB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
September 2014
Rottne Industri AB
System is - Stable - Easy to use - Welcome our Visitors The three above combined produce a good system.
September 2014
John from Speednet
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2014
Excellent visitor registration system!!!
Visitlog has made our receiption super cool, its quick to register and print badge using system
September 2014
Emma from Stockholms läns landsting
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
September 2014
Receptionist
I think the system is generally well developed , but when problems arise , I have to take the help of IT support. sometimes things disappear from the program. Think that this system is much better than what I 've had before.