Vizito Software

Very good and fast customer service. Catered all our need and wishes (even translated in our language!). Recommend!

Pros

easy to use, very flexible and customizable, very good and fast customer service

Cons

what's not to like :) can't find anything that we dont like. Maybe in the future add a new sub-user (non admin) for reception to manually log in/out visitors

All my questions and problems have been solved at any time I have needed support. They really are interested in what our demands are and are willing to propose solutions.

Pros

We needed a solution that could be customized to our needs. With some help from the Vizito team, we could present a solution that today is very appreciated by our visitors. And it is in Norwegian, too!

Cons

I would like to have a solution that prevents double bookings.

I run an event technology business and use Vizito to register guest for various functions.

Pros

The Vizito team is readily available to help and answer questions as needed. They go above and beyond to help get you up and running. They are always willing to help and even remote into my computer to make sure everything is working well. They answer my emails quickly and effectively. The app does a great job allowing you to customize to your liking. You can pretty much make it your own

Cons

The app has a loading gear icon that appears once you select the sign in button from the user interface screen. I also lags once in a while which could be due to the connectivity but it would be great to have an offline option for the app.

Very positive

Pros

The ease of setup and the interaction with support

Cons

Pricing might seem a bit high for an app you will be using for years

We required visitor logging for the implementation of our ISO 27001 certification.

Pros

Being a small company, every bit of time we can save implementing a system can help massively! The software is really easy to use for all of our visitors and great to update for our administrators.

Cons

We haven't come across any bugs with the software, so cannot comment!

I do like it:-) It makes my job a bit more comfortable

Pros

I do find it fancy and it takes some time so that I can focus myself on where the people have to sit.

Cons

there are several steps to cross and it takes time to make the registration...It does not mention where the person can sit. If there are a lot of people, we have a long queue.

Very good, fast support and help. Easy set up

Pros

The Active Directory integration with security group functionality
Easy set up
Cost to application ratio is good
Stable
Fast

Cons

Not really a con, more a suggestion. The should be a test account that one could use that doesn't count as a real user to troubleshoot and/ or test Vizito.

Meraki integration would be a great feature addition.

Highly recommended and cost effective.

Pros

Very simple with a very user friendly interface.

Cons

Not able to update all my sites at the same time. Every time I need to add a new host, I need to do it on the 3 sites separately. It would be great to have one master access that can update the sites simultaneously. We are still awaiting for an update that allows the system to send notifications by email.

Pros

Easy to use, easy to set up, great integration with LDAP and Slack and very customisable looks. It's GDPR-friendly and it offers a myriad of functions out of the box that allow future functionality to be turned on as the business needs grow. Very satisfied as it is a fit and forget product! Have not had to do one bit of maintenance since we installed it.

Cons

Generally very satisfied. The addition of camera support for taking a picture of the visitors would have been a bonus but it's not key to deciding whether to use this product or not.

Vizito has helped to track all visitors in the organization and it helps me run statistics and reports. Its saves time ans makes the organization look cool.

Pros

Its easy to use and i didn't have to train the receptionist. its pretty straight forward.

Cons

The interface. Its good but it can be better. initially my organization wanted to go for another with a pretty interface but Vizito is easier to use and straight forward.

Team was incredibly helpful in answering questions and showing us a few tips/tricks to make this software work for us. I have accurate data on each of our residence, which is exactly what we were looking for when going paperless.

Pros

I loved how easy it was to add fields and customize it to fit our specific needs.

Cons

There is nothing that I don't like about this software.

A great experience with very helpful staff always available to answer any questions. We got vizito to cover our un-maned reception area and have had a lot of compliments from customers and visitors about how good it is.

Pros

-Easy to use.
-Can be personalised with your company colours and logos.
-The only software I could find that worked with Android.

Cons

- I have no cons for the app, it works well for us and the only issues I had installing it were due to our companies IT System.

So far we've had nothing but positive experiences with Vizito... We did have a small inconvenience, when updating our hosts on the portal, but when it turned out that this was due to a bug in Internet Explorer, we switched to Chrome to see that it worked there.

Pros

+ ease of use
+ the complete overview
+ lot of functionalities not present in similar packages
+ affordable price
+ timely support from Vizito people (which are very capable to help with any issue, when you need to configure/setup the portal per your wishes)
+ if we have feedback on improving the solution, they will use this feedback.
For example, there was an issue relating to GDPR, and they fixed it on the fly, so now we are running a compliant GDPR solution.

+ bug report : if they can simulate the issue, they fix it asap
+ if we recommend improvements, they won't let you down and do something with the information.

Cons

- we didn't have it any earlier
- if we had had it earlier, we wouldn't have lost time trying out other portals/visitor registration software
- could use some improvements on the ease of use, but in our eyes that would not be easy to achieve

Pros

The application is easy to set up and get going with, with all the customization done through the web backend. It doesn't take a lot of skill to be able to use it, it's very straightforward.

Cons

I found that the customization options were a little lacking, with the interface both on the backend and the app itself not looking quite as nice as some other competitors. I also found that the backend felt sluggish to use, often taking a long time to load.

It has decreased the workload on the reception staff. Also we have a full audit trail of staff.

Pros

The software is very easy to use for the end user. It has some great back end features such as the emergency evacuation procedure. It is fully customisable to your needs which allows you to put your branding on it. Overall great quality product which is easy to use and manage

Cons

I would like to use it as an employee sign in and out system also, which is being developed further to what it has already been done. Works the same as the visitor system. No other cons really.

Google suite integration

Pros

I like the ease of use the most. It is quite easy to setup Vizito it is also very user friendly. easy to install and configure.

Cons

The font customization options are a bit lacking. The adminpanel could be a bit more user friendly.

a smoother reception of our visitors. Maybe some people will miss the human contact of a receptionist.

Pros

We've only been using it for some weeks but the response from both the visitors and visitees has been very positive. No more waiting in line when they're visiting our company and the visitee immediately knows who has arrived and can come greet the visitor.

We were able to get to know our visitors, nobody came in unnoticed, with issues concerning safety we were able to act quicker and maintain a safe environment. Last but not least we were able to give insight into visitornumbers to fundings.

Pros

It's easy to use en does exactly what we need it to do. The software is not designed for our purpose and has features we didn't even use, nevertheless is is simple in it's layout and easy to explain to the volunteers who worked with it.

Cons

When the wifi fails it doesn't work. Because there's no message or popup telling you this it sometimes takes an experianced user to find out this problem.

All members are very satisfied with the solution We are noe able to do registration statistics which we were unable to earlier.

Pros

The team behind Vizito shows flexibility every time I need support, changes or help. The solution is intuitive and easy to use. This is very important for us because many of our members are seniors and not used to handle an app.

Cons

I would like an automatic transfer of statistics to .xls (excel) format not .csv . I would also appreciate more filtering on all fields. I hope this is possible to implement. We also have a special need to edit fields when a person make an error when registrating their visit (forget to make a choice).

Pros

Smart and practical . It is cloyd base and I can monitor from any where. Works on PC smart phones ..

Cons

Nothing serious. I was looking for a customized feature which is not in the app however I contacted the support team and they promised to have this requested feature soon.
What a Great team!!