About AT&T UC Voice

AT&T UC Voice is a cloud-based business Voice over Internet Protocol (VoIP) solution that enables employees to communicate and collaborate via Internet Protocol (IP) phone, video phone and softphone.

AT&T UC Voice's Single Number Reach feature allows executives to access calls on different devices such as desk phones and mobile phones via a single number.This product also provides multiple call features, such as call forwarding, call hold, call park, call pickup, call transfer, do-not-disturb and message dashboard.

AT&T UC Voice's Unified Messaging feature integrates multiple voicemails into a single voicemail box. In addition, the solution allows real-time access to users' voicemails via desk phones. The system's Meet-Me feature enables u...


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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of AT&T UC Voice

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(6)

6

3 stars

(1)

1

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

December 2018

Gourav from Snowflakes Software Pvt. Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2018

Great network with expensive plns

Pros

Its network is very good. I am using it from around 2 years and its speed is very fast.

Cons

the only cons about it is its plans are some expensive.

February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Experience with AT&T

I have been a loyal customer of AT&T for over nine years. My experience with AT&T has been great from adding lines to my account and purchasing new devices. AT&T has ha interest free installment plan for most devices that they offer which I am currently utilizing. The customer service department is outstanding and has assisted me with every concern I may have had with my account. I also love the different type of payment methods they offer such as paying over the phone or paying at the kiosk at the store location.

Pros

My experience with AT&T has been great from adding lines to my account and purchasing new devices. AT&T has ha interest free installment plan for most devices that they offer which I am currently utilizing. The customer service department is outstanding and has assisted me with every concern I may have had with my account. I also love the different type of payment methods they offer such as paying over the phone or paying at the kiosk at the store location.

Cons

I dislike the activation fee that AT&T charge when purchasing new devices.

August 2018

Jennifer from Camp Fire Northwest Ohio Council

Verified Reviewer

Company Size: 2-10 employees

Industry: Philanthropy

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

1.0

Functionality

3.0

August 2018

Works well for the price for a small company

Pros

Technical service is normally pretty quick, no major issues with the service really like the online fax options so we don't have to pay for an extra phone line.

Cons

Not easy to find help when trying to buy replacement phones you can't just buy any old business line phone.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

November 2018

Connects people across the globe

We use this for our huddles especially if the team is multicultural and based on different countries.

Pros

It works for its intended purpose - to connect all people across the globe via audio and/or video conferencing. It's straightforward to use and it allows recording and playback (for a limited time).

Cons

The UI needs improvement and we've experienced some lagging issues. It's also frustrating when the meeting is on and your client can't join just because software is not installed in his computer. Instead of easting our time, we'd ask them to join via web conference, but then another problem arises because features are very limited - i.e. cannot share screen, etc.

August 2019

Racquel from Center for Cultural Awareness

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

August 2019

Couldn't operate without it

Staying in touch while staff while we ALL are on the go! Better than Skype..

Pros

The ability to schedule conference calls! It's a great on the go app so I can stay connected with my staff. Especially like that we can share forms and documents while in conference!

Cons

Drops calls easily, have to leave the app, answer incoming conference call then go back to app... if that bug could be worked out, it would be great!