AT&T UC Voice Software

Experience with AT&T

I have been a loyal customer of AT&T for over nine years. My experience with AT&T has been great from adding lines to my account and purchasing new devices. AT&T has ha interest free installment plan for most devices that they offer which I am currently utilizing. The customer service department is outstanding and has assisted me with every concern I may have had with my account. I also love the different type of payment methods they offer such as paying over the phone or paying at the kiosk at the store location.

Pros

My experience with AT&T has been great from adding lines to my account and purchasing new devices. AT&T has ha interest free installment plan for most devices that they offer which I am currently utilizing. The customer service department is outstanding and has assisted me with every concern I may have had with my account. I also love the different type of payment methods they offer such as paying over the phone or paying at the kiosk at the store location.

Cons

I dislike the activation fee that AT&T charge when purchasing new devices.

We have a very good working relationship

very good service where they provide it.

Pros

At&t has provided us with years of very good service. We have used them for several business services.

Cons

The only thing that at&t is lacking on is the amount of service they have in other states. We currently use two providers just to service all areas we work in.

Connects people across the globe

We use this for our huddles especially if the team is multicultural and based on different countries.

Pros

It works for its intended purpose - to connect all people across the globe via audio and/or video conferencing. It's straightforward to use and it allows recording and playback (for a limited time).

Cons

The UI needs improvement and we've experienced some lagging issues. It's also frustrating when the meeting is on and your client can't join just because software is not installed in his computer. Instead of easting our time, we'd ask them to join via web conference, but then another problem arises because features are very limited - i.e. cannot share screen, etc.

Great network with expensive plns

Pros

Its network is very good. I am using it from around 2 years and its speed is very fast.

Cons

the only cons about it is its plans are some expensive.

IP Connection Sortware

Pros

Mission critical for wireless broadband connectivity

Cons

There are some outages but overall nothing substancial

Great Service

I had a great time talking to the person that helped me and she was very helpful and sincere!

Pros

Easy to use

Cons

Its not as fast as talking to someone

Great product

No complaints it's really easy to use. It's a good product easy to navigate. user friendly. Will recommend to others

Pros

Easy to use user friendly. Easy to navigate through great product. Love that it's easy to work with.

Best conferencing solution

AT&T connect is best conferencing solution. User can join bridge from mobile (personal) or office desk phone with no additional cost. We can record calls, share screen and lot more.

Pros

Easy to connect
Toll free
Easy to use

Works well for the price for a small company

Pros

Technical service is normally pretty quick, no major issues with the service really like the online fax options so we don't have to pay for an extra phone line.

Cons

Not easy to find help when trying to buy replacement phones you can't just buy any old business line phone.

Great VoIP

Pros

Easy to use, easily transitions for mobile use, it's great for conferencing, and customer service is great.

Cons

I only had an issue once, but it was easily remedied. I have nothing bad to say about the service.

Newbie

Customer service is excellent and they send follow-up emails weather it’s from speaking with a live are visiting the website. I love the security iwhen it comes to costumer services and it feels good to know you are appreciated at AT&T.

Pros

I like that the Website is easy to navigate and extremely detail in every big and little way.

Cons

There’s nothing not to like about the website.

Awesome!

Pros

It's very functional! This software is one of my best choice indeed!😊

Cons

I dont have cons against this software.Only a wish, that this product and all of it's brand will be available in other countries too.

Easy to use tool for screensharing

Works good for meetings where the screen of the presenter needs to be shared. The video works fine, however the audio sometimes its not the best either via phone or the application itself. It is usually bad for people that join the meetings from southeast Asia countries.

Great for connecting with others

Pros

AT&T Connect is a great conferencing solution. It's very easy to use; can record calls; share screens; etc.

Cons

No real cons to the product. It's cost-effective plus has toll free lines which great when connecting outside of network.