UC Voice
Supported Operating System(s):
Web browser (OS agnostic)About AT&T UC Voice
AT&T UC Voice is a cloud-based business Voice over Internet Protocol (VoIP) solution that enables employees to communicate and collaborate via Internet Protocol (IP) phone, video phone and softphone.
AT&T UC Voice's Single Number Reach feature allows executives to access calls on different devices such as desk phones and mobile phones via a single number.This product also provides multiple call features, such as call forwarding, call hold, call park, call pickup, call transfer, do-not-disturb and message dashboard.
AT&T UC Voice's Unified Messaging feature integrates multiple voicemails into a single voicemail box. In addition, the solution allows real-time access to users' voicemails via desk phones. The system's Meet-Me feature enables u...
26 Reviews of AT&T UC Voice
Average User Ratings
Overall
4.27 / 5 stars
Ease-of-use
4.5
Value for money
4.0
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2018
Gourav from Snowflakes Software Pvt. Ltd
Verified Reviewer
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
December 2018
Great network with expensive plns
Pros
Its network is very good. I am using it from around 2 years and its speed is very fast.
Cons
the only cons about it is its plans are some expensive.
February 2019
Anonymous
Verified Reviewer
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Experience with AT&T
I have been a loyal customer of AT&T for over nine years. My experience with AT&T has been great from adding lines to my account and purchasing new devices. AT&T has ha interest free installment plan for most devices that they offer which I am currently utilizing. The customer service department is outstanding and has assisted me with every concern I may have had with my account. I also love the different type of payment methods they offer such as paying over the phone or paying at the kiosk at the store location.
Pros
My experience with AT&T has been great from adding lines to my account and purchasing new devices. AT&T has ha interest free installment plan for most devices that they offer which I am currently utilizing. The customer service department is outstanding and has assisted me with every concern I may have had with my account. I also love the different type of payment methods they offer such as paying over the phone or paying at the kiosk at the store location.
Cons
I dislike the activation fee that AT&T charge when purchasing new devices.
December 2020
Anonymous
Verified Reviewer
Company Size: 10,000+ employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
December 2020
AT&T Connect
Pros
Easy to use and more user friendly than other softwares I've used. Generally good quality and has nice features. Working remotely has increased the use of virtual meetings so it is nice to have good software available.
Cons
Quality sometimes dips but that is typical when not on a work network. With everyone working from home, the connection can be difficult to predict.
August 2018
Jennifer from Camp Fire Northwest Ohio Council
Company Size: 2-10 employees
Industry: Philanthropy
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Value for money
4.0
Customer support
1.0
Functionality
3.0
August 2018
Works well for the price for a small company
Pros
Technical service is normally pretty quick, no major issues with the service really like the online fax options so we don't have to pay for an extra phone line.
Cons
Not easy to find help when trying to buy replacement phones you can't just buy any old business line phone.
October 2020
Mary from HPC Specialty Pharmacy
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Great communication
Overall very satisfied with this since I have issue's almost daily with my internet.
Pros
A lot of times I have issues with my internet due to being in a rural area, this allows me to connect quickly with a representative who can virtually connect to my modem and fix the issue or see what the issue is.
Cons
My cell service is limited so it sometimes is hard to get a connection with a representative to fix the issue.
