Business VoiceEdge vs Cisco Webex

Business VoiceEdge has 47 reviews and a rating of 2.85 / 5 vs Cisco Webex which has 4886 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Business VoiceEdge

Cisco Webex

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

2.85 / 5 (47)

4.39 / 5 (4,886)

Ease-of-Use

2.5 / 5

4.0 / 5

Value for Money

2.5 / 5

4.0 / 5

Customer Support

2.5 / 5

4.0 / 5

Functionality

3.0 / 5

4.5 / 5

Last Review Written

February 17, 2021

March 5, 2021

Pros/Cons

Pros
The voice quality and the price per seat are very competitive. The phone and computer apps offer seamless presence, and the ability to bounce calls from one device to another is nice.
I love that we are able to set up different options for when our business is closed or for holidays.

Cons
While I like the setup now, it was difficult actually getting the portals and everyone setup.
Connectivity through phone/data can be slow, but allows it to function well.

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Pros
Easy to use and install was quick. Really enjoyed using the software!
Very easy to use, user friendly, quality of software is very satisfying

Cons
Overall it was great, one downside was the inability to see or interact with Windows alerts on the remote computer.
WebEx built an excellent platform but sometimes it has limitations on number of people

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Pricing

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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