Cisco Webex vs Fuze

Cisco Webex has 4886 reviews and a rating of 4.39 / 5 vs Fuze which has 66 reviews and a rating of 4.21 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (4,886)

4.21 / 5 (66)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 5, 2021

December 30, 2020

Pros/Cons

  • Pros

  • Easy to use and install was quick. Really enjoyed using the software!

  • Very easy to use, user friendly, quality of software is very satisfying

  • Cons

  • Overall it was great, one downside was the inability to see or interact with Windows alerts on the remote computer.

  • WebEx built an excellent platform but sometimes it has limitations on number of people

  • Pros

  • I love the scaleability and flexibility. The collaboration we are able to achieve across the company now is amazing

  • Well designed UI make the product a pleasure to use. The features we use all day, every day, just work in a very user friendly way. It doesn't have feature bloat that confuses people - it just works.

  • Cons

  • Technical support can be a little difficult to work with, but are overall knowledgeable and helpful.

  • the collaboration/video component of the software is relatively expensive as an addon and isn't as slick as the messaging calling product. Its good, but not as good as Zoom/Teams.

Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Pricing Guide

2020 Business Phone Systems Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux