Cisco Webex vs Ooma Office

Cisco Webex has 4889 reviews and a rating of 4.39 / 5 vs Ooma Office which has 102 reviews and a rating of 4.45 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Cisco Webex

Ooma Office

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (4,889)

4.45 / 5 (102)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

March 7, 2021

March 3, 2021

Pros/Cons

Pros
Easy to use and install was quick. Really enjoyed using the software!
Very easy to use, user friendly, quality of software is very satisfying

Cons
Overall it was great, one downside was the inability to see or interact with Windows alerts on the remote computer.
WebEx built an excellent platform but sometimes it has limitations on number of people

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Pros
Excellent customer service. Always available to help with the very few issues that come up. Sound quality is perfect. But the very best aspect of Ooma—low low monthly cost. At least 1/4 AT and T!
The connection quality is great, and having an app that allows our clients to call us at our local home office number (or vice versa) even while we are on the other side of the world is GOLDEN!

Cons
Setting up numbers was a little confusing but support was great at helping.
it strictly relies on high speed network, and living here in my area, there's outages from the ISP...other than that, it's still pretty good!

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Pricing

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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19 Recommendations

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Pricing Guide

2020 Business Phone Systems Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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