Fuze vs Zoom

Fuze has 66 reviews and a rating of 4.21 / 5 vs Zoom which has 6221 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Fuze

Zoom

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.21 / 5 (66)

4.61 / 5 (6,221)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

December 30, 2020

March 5, 2021

Pros/Cons

Pros
I love the scaleability and flexibility. The collaboration we are able to achieve across the company now is amazing
Well designed UI make the product a pleasure to use. The features we use all day, every day, just work in a very user friendly way. It doesn't have feature bloat that confuses people - it just works.

Cons
Technical support can be a little difficult to work with, but are overall knowledgeable and helpful.
the collaboration/video component of the software is relatively expensive as an addon and isn't as slick as the messaging calling product. Its good, but not as good as Zoom/Teams.

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Pros
Works every single time. Great sound quality and very clear video. Love the ease of use.
Really easy to use and pick up on, great interface

Cons
There are connectivity issues sometimes, but they are very rare. When issues do arrive they are able to be resolved quickly
Every aspect of this software is amazing, the only thing i would like improved is that the video if the group is large often freezes and lose connections.

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Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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Pricing Guide

2020 Business Phone Systems Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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