About HCL Sametime

IBM Sametime is a hybrid unified communications suite that offers enterprise-grade communication and collaboration applications. Users of IBM Sametime can integrate multiple channels of communication into an effortless and seamless experience. The solution can be deployed either in the cloud or on-premise.

IBM Sametime offers users communication tools such as instant messaging, chat rooms, voice calling and video calling. Users can switch between instant messaging and online meeting rooms that support collaboration options, such as screen-sharing. Users are also given access to a unified corporate directory. Rich presence allows users within the directory to indicate whether they’re online if they’re available to talk and where they’re curre...


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Supported Operating System(s):

Windows 7, Mac OS, Linux, AIX, Web browser (OS agnostic), Windows 8, Windows 10

6 Reviews of HCL Sametime

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

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Showing 1 - 6 of 6 results

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January 2021

Jensen from IBM

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2021

Use Sametime for all your messaging needs!

Messaging platforms are crucial in a workplace and Sametime has everything you’d need to communicate with your peers. I’d highly recommend looking more into Sametime if you’re in needing of a messaging platform.

Pros

It can be challenging working at a big company at times, but Sametime has made it easy to communicate with others in my company. I’ve found it to be very easy to locate other peers and have a quick conversation. Another bonus is that you can set a status, so if you’re in a meeting then someone won’t bother you.

Cons

Sametime doesn’t allow you to send messages to users that are offline. If you’d like to send a message to an offline user, then it’ll prompt you to send an email. I wish there was a way to leave a message for an offline user to receive when they return.

November 2015

Antonio Giovanni from GSX Solutions

Time Used: Less than 2 years


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

November 2015

A well-established yet evolving and scalable collaborative platfom

Pros

The release of the version 9 of Sametime by IBM marked an important milestone in the evolution of this product in the last 5 years, under several important aspects. From a functional standpoint, the new desktop and web clients are more user-friendly and very similar to each other: the "look and feel" of the web version is incredibly close to the kind of user experience of the classical desktop version. The videoconference and meeting management has been greatly improved from version 8. From a technical standpoint, the integration of pools of geographically distributed Multipoint Control Units for video data streams coordinated by clustered Managers is the main technical enhancement of the already highly distributed and clusteded architecture of Sametime. The new back-end components for multiplexing, bridging and adapting videoconferencing flows replace the PacketSwitcher of Sametime 8.5-, and makes the entire platform much more scalable than before, and ready to host desktop/web conferences with several hundreds of attendees all over the world.

Cons

Because of the heavy use of graphical components to "emulate" the desktop-based application, the web client seems to be in some contexts a bit slow. Also, the configuration part, both on client and server side, could be improved. On backend side, an aspect is worth mentioning is that the new components of the Sametime infrastructure introduced wih the version 9, are essentially Linux-based. Being in a Windows IT environment, we had hard time setting up the environement to properly deploy VMCUs and Video Managers.

December 2020

Gajendra from IBM

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2020

HCL sametime review

It’s a good tool with very vast option however it’s need lot of improvement to match today agile practice

Pros

It’s vast chat history saving and quick search. Easy to take snap and immediate screen share. immediat group chat creation.

Cons

Compatibility issue in screen sharing sharing.

November 2015

Aaron from ScentAir

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years


Ease-of-use

4.0

Functionality

4.0

November 2015

A great standalone chat client.

Pros

I used Sametime at my previous job for over 7 years. Sametime in and of itself is a great IM tool. It is sad that it is stuck with Lotus Notes. I really enjoy the screen capture tool as well as being able to add custom emoticons and gifs to your emoticon pallet. Though font choices are limited, it still allows enough variety for most anyone's taste. It also does file transfer very well. There are also audio and video features. And I almost forgot about sametime meeting rooms which are basically like meeting/screen-share sessions. Definitely as a standalone chat client, it contains many good features.

Cons

That it is partnered with Lotus Notes... It does have that older look and feel, so the UI could definitely use a face lift.

November 2015

Harshit from Frost and Sullivan

Time Used: Less than 2 years


Ease-of-use

5.0

Functionality

4.5

November 2015

Good Product, Easy Usage

Pros

Ease of use - It is very simple and effective. I am able to connect with my workmates, share files and have group chats.

Cons

UI design - It looks very basic, and if UI is not improved, will start looking outdated in time.

November 2015

Eric from Trog Associates Ltd

Industry: Entertainment

Time Used: Less than 6 months


Ease-of-use

5.0

Functionality

5.0

November 2015

Enjoyed using IBM Sametime

Pros

Easy to use, each application worked on its own and with the other applications.

Cons

Cost and not supplied on any PCs or Laptops. Googled it and found free access to it.