About Mikogo

Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash.

Key features include the ability to grant presenter desktop-sharing privileges to participants, remote control over participants’ computers, a multi-user whiteboard for annotation and drawing and selective sharing of applications/windows.

Mikogo offers both personal and business accounts. Personal accounts are free, though they are limited to three participants per room and don’t include web conferencing features like whiteboards.

Both perpetual licenses and monthly subscription licenses are available with Mikogo. Basic licenses are for a single ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

23 Reviews of Mikogo

Average User Ratings

Overall

3.74 / 5 stars

Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(5)

5

3 stars

(3)

3

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

April 2019

John from Los Angeles Unified School District

Verified Reviewer

Company Size: 10,000+ employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2019

Best remote assist program there is

I have had nothing but excellent experiences with the software. The free version is more than enough for the personal use and the enterprise version is perfect for business.

Pros

It is the easiest from all the remote assist programs that are out there.

Cons

Mikogo could work a lot faster. There is a lot of delay between the two computers.

March 2019

Ed from Colonial Life

Verified Reviewer

Company Size: 1 employee

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

March 2019

Not hard to use but don't look for support

I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. Mac & PC). I never have more than one participant besides myself in the conference. I also need to be able to transfer control of the mouse and keyboard for remote signature. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. Mikogo ran fairly well for me unless I had a Mac participant. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. I was given no other option than to drop my subscription and look for another service. Shame on you Mikogo, for selling a product in this country without any access to technical support.

Pros

It was fairly easy to use and in up until recently had few complaints.

Cons

The product gets failing grades for support when things don't work as planned!

July 2018

Lee from Netoriginator.com

Verified Reviewer

Company Size: 2-10 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

July 2018

Not worth the money.

no benefit that other services do a better job of providing

Pros

Very easy to setup application, and easy to use. It's also simple for people invited to join and share screen.

Cons

The Screen freeze, the screen freeze, the screen freeze, no audio support so you cannot record voice and video, The customer support is poor at best. They also forced another year's subscription on me - they require paypal auto renew, The vast majority of companies will allow you to cancel an auto renew if you let them know in a reasonable time. I notified then within 5 minutes of renewal notice they refused to allow me to cancel - now I have paid for full year for software I would rather throw away. not a reputable company.

March 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2020

Mikogo Makes It Simple to Share Your Screen Remotely

My overall experience has been great, giving me lightning fast capability to remotely share my screen.

Pros

The most useful features of Mikogo include the quick and easy setup process, as well as the ability to share your screen via link and session key, making it easy to share and present your screen remotely even with non-technical users.

Cons

I don't think anything needs to be improved. This software is designed for ease and simplicity of use.

Reasons for Choosing Mikogo

Mikogo was fast and free to set up.

September 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2019

Best tool I've used in this space so far

I used this to troubleshoot issues with friends and family located all over the country.

Pros

1. It's free. 2. It's easy to install on any machine/platform. 3. It's easy to start meetings and invite people to join. 4. It's easier to use remote tools, like keyboard and mouse control, and to provide remote assistance.

Cons

I have not run into anything that I don't like about this tool. When I first ran it, it seemed non-intuitive as I was used to another product, but after using Mikogo, I readily gave up the other product.