




Desktop sharing





Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8About Mikogo
Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash.
Key features include the ability to grant presenter desktop-sharing privileges to participants, remote control over participants’ computers, a multi-user whiteboard for annotation and drawing and selective sharing of applications/windows.
Mikogo offers both personal and business accounts. Personal accounts are free, though they are limited to three participants per room and don’t include web conferencing features like whiteboards.
Both perpetual licenses and monthly subscription licenses are available with Mikogo. Basic licenses are for a single ...
Desktop sharing
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
3.0
Customer support
2.5
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
September 2015
Andrew from Mikogo
Company Size: 11-50 employees
Industry: Computer Software
Review Source: GetApp
September 2015
March 2019
Ed from Colonial Life
Company Size: 1 employee
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
1.0
Functionality
3.0
March 2019
Not hard to use but don't look for support
I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. Mac & PC). I never have more than one participant besides myself in the conference. I also need to be able to transfer control of the mouse and keyboard for remote signature. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. Mikogo ran fairly well for me unless I had a Mac participant. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. I was given no other option than to drop my subscription and look for another service. Shame on you Mikogo, for selling a product in this country without any access to technical support.
Pros
It was fairly easy to use and in up until recently had few complaints.
Cons
The product gets failing grades for support when things don't work as planned!
January 2021
Cheikh from Cheikh Beye Okdakar
Company Size: 1 employee
Industry: Computer Hardware
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
January 2021
Mikogo Review
Mikogo saves me a lot of time, especially in remote meetings.
Pros
Mikogo is good software, because I used it when I first started using it. Mikogo also has very good functionality. Mikogo also has very good features. Its ability to share the screen with others during meetings is powerful up to 25 people. With Mikogo there is no need to download or install any software. All you need is an internet connection to get the program. Mikogo is compatible not only with Windows, Linus, MacOS, but also mobile devices.
Cons
Not much to say except that the customer service is not at its best and moreover, there are bugs on the guest capture. Otherwise, it's flawless.
Reasons for Choosing Mikogo
it had been recommended to me
September 2020
Matthew from Cerletti & Kennedy
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
1.0
Functionality
3.0
September 2020
Not as slick as Zoom, or Webex, or.......
I stopped using this product during my first year subscription for the above mentioned reasons. I was a month past the anniversary date requesting cancellation. They were very aggressive in their collection efforts and ultimately I ended paying for most of a second year. Beware agreements that auto renew and DONT accept non payment as cancellation. I was using Webex, which was overall a better product, but more expensive. After Miko I switched to Zoom, which is a MUCH better product, far easier for non members to be invited to and join screen share sessions.
Pros
I was referred to this product by a colleague for collaboration on a project we were developing jointly, since he was familair and I'm a power user, it worked well for this porject
Cons
Its a little klugey - scheduling tool is tedious, inviting viewers even more so. The invited end user onboarding is a bit confusing and many of my clients would struggle to join a conference.
Reasons for Switching to Mikogo
A colleague referred me. It was a mistake.
June 2020
Anonymous
Company Size: 1,001-5,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
3.0
June 2020
Viewing device contents with mikogo
Mikogo was my first experience with screen sharing apps and softwares. It started off good but overtime I had to move on to other services. They have a great product but not great support.
Pros
I like that it's free to use. Mikogo is also very simple in outlook and functionality. I like its ability to share screen contents with others during meetings. This helps with better presentation and collaboration.
Cons
Customer support of mikogo hasn't been the best for me. They seem hard to reach when you experience difficulty.