Ooma Office vs Zoom

Ooma Office has 101 reviews and a rating of 4.44 / 5 vs Zoom which has 6178 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.44 / 5 (101)

4.61 / 5 (6,178)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

February 8, 2021

February 26, 2021

Pros/Cons

  • Pros

  • Excellent customer service. Always available to help with the very few issues that come up. Sound quality is perfect. But the very best aspect of Ooma—low low monthly cost. At least 1/4 AT and T!

  • The connection quality is great, and having an app that allows our clients to call us at our local home office number (or vice versa) even while we are on the other side of the world is GOLDEN!

  • Cons

  • Setting up numbers was a little confusing but support was great at helping.

  • it strictly relies on high speed network, and living here in my area, there's outages from the ISP...other than that, it's still pretty good!

  • Pros

  • Works every single time. Great sound quality and very clear video. Love the ease of use.

  • Really easy to use and pick up on, great interface

  • Cons

  • There are connectivity issues sometimes, but they are very rare. When issues do arrive they are able to be resolved quickly

  • Every aspect of this software is amazing, the only thing i would like improved is that the video if the group is large often freezes and lose connections.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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19 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux