About SendHub

SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, workforce scheduling, softphone, SMS marketing and more are available within the system. This solution is suitable for businesses of all sizes.

SendHub offers mobile apps for iOS and Android devices. It also features a messaging system which includes group texts. Users can share contacts and files with others.

SendHub can be deployed either via the cloud or on-premise. 24/7 support is offered to users.


Supported Operating System(s):

Web browser (OS agnostic), Windows 10

31 Reviews of SendHub

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

November 2019

Gary from Humanus

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Easy SMS

We integrated SendHub with our in-house CRM system. We can now text our customers directly from our CRM and track their responses. We can also capture our sales reps use of the system and make sure that they're putting it to best use.

Pros

SendHub makes SMS integration easy and straightforward. The system has an easy to understand API interface that is well documented.

Cons

One option I saw in other SMS systems that was not available in SendHub was to flag a message thread as "completed." That would have given use the option to scrape threads to be removed from our sales reps phones. But it's a small item.

Reasons for Choosing SendHub

SendHub offered the best value for the price. And their relative simple pricing structure allows for growth.

September 2019

Scott from Hull Police

Verified Reviewer

Company Size: 11-50 employees

Industry: Public Safety

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

User opinion

We were looking for a way to offer overtime opportunities on a fair and equitable basis and then be allowed to preserve and track who received what and when. I was a plus the sendhub also allowed the creation for groups.

Pros

Able to disseminate important information to specific groups quickly. Also able to track messages sent. Also like how recipients cant reply to the entire group.

Cons

Unable to restrict users who share the same line from modifying set groups. I wish there was a feature that allowed roles/permissions. In messages, I wish the box didn't default to "press enter to send". We don't use voice minutes and wish that would reduce the cost.

Reasons for Choosing SendHub

It was essentially the ease of use and the ability to preserve messages sent. The end users we had use and review sendhub as well as other products, all found sendhub to be the most user friendly. They reported sendhub was like composing and sending a text message from a phone.

August 2018

Makan from Homebase

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

2.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

August 2018

Want to download your data? Pay or forget it!

Pros

The system works OK until the moment when you actually need to take a look at the results/responses received.

Cons

SendHub has a 24 hour delay in their system for downloading the data. You also can't download all responses (e.g. STOP responses are not included). The only time to get your data in real time and with all responses included is to pay an extra fee and make a special request. Stay away!

August 2019

Mike from Auburn Network, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Broadcast Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Excellent Support

We are using SendHub for contesting with our radio stations.

Pros

The software is fairly easy to use but their customer support is excellent and very quick to respond. When I have asked questions or made mistakes, both customer support and the salesperson who helped me will respond with answers.

Cons

I really haven’t had any issues with the software itself. My only problems have been lack of knowledge of sending SMS on my end, but we are learning.

Reasons for Choosing SendHub

The price was competitive and I liked their versatility. The salesperson was also more engaging and willing to answer questions.

August 2019

Joseph from Orion Business Investments LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

SO FAR THE BEST

Since moving to SendHub from our previous company, we have had stability and reliability in sending our messages. Previously we sent out text blasts, we sat at our desks with bated breath and fingers crossed, hoping that the messages would go through. With SendHub, we have no such worries. We send out messages and have peace of mind that messages are sent and delivered.

Pros

Easy to use No blacklisting of text blasts as with other companies

Cons

Instructions for use for users who do not regularly use this

Reasons for Choosing SendHub

Persistence from the Sales Staff - the reps. Friendliness, guarantees that we sought in order to enlist in SendHub's services. When they were unable to make any commitments, they undertook to speak to their superiors and get back to us. They followed up and earned our account. It is a pleasure dealing with SendHub. Their after sales customer service is excellent.