Vonage Business Solutions Software


 

Vonage Business Solutions is a cloud-based communications solution suitable for small and midsize companies. The solution offers a business phone system that enables businesses to connect their VoIP phone system to internet-enabled devices and communicate via text, over the phone or via video conferencing.

Core features include call announce and screening, multiple devices on a single extension, do not disturb settings and more. Calls are managed through the admin portal, where account managers can review call recordings, set up dialing restrictions, adjust dashboard visibility for employees and view billing information.

The Vonage Business Solutions mobile app gives users another method for accessing the service. Vonage Business Solutions also offers desktop plug-ins to customize the system. Users can also integrate their contacts from Google, Outlook and customer relationship management (CRM) systems such as Salesforce.

 

Vonage Business Solutions - Call history
 
  • Vonage Business Solutions - Call history
    Call history
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

129 Reviews of Vonage Business Solutions

 

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Software Advice Reviews (84)
More Reviews (45)

Showing 1-20 of 84

Mark from Red Chili Web Design
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Vonage Has Been Excellent!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Vonage has provided us with excellent and clear communications systems for our business. It's been so crucial for us to keep our phone systems clear with clients across the globe and with Vonage we've accomplished just that!

Cons

Initially the fees seemed to be a little bit high but after you really break down what you get for the price, Vonage can't be beat!

Review Source
 
 

Ray from All-In Staffing
Specialty: Professional Services
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Best Bang For Your Buck

Ease-of-use

Functionality

Product Quality

Customer Support

I would definitely recommend Vonage and will be a long-term customer.

Pros

Very user-friendly and they have excellent customer service reps that will help you with any questions or problems that you may have. Great way to save money without sacrificing quality.

Cons

Power outages and losing the internet is the only issue that we have. Other than that I have no complaints.

Review Source
 
 

Omarie from K08 Sounds
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Great for a small-med sized company and for call routing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software has helped our office out so much with staying connected and organized. We can easily forward our phones when needed and track all of our lead calls.

Cons

We’ve had some issues with our account reps in the past but our tech support guy right now is great!

Review Source
 
 

Kenneth from Visiting Angels
Specialty: Healthcare
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Great For International Business Comms!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Vonage has been there for us consistently when we needed it most. I haven't experienced a more consistent provider and will continue to use Vonage!

Cons

The quality is moderate in comparison to Whats App's quality. However, this does so much more so the trade off is worth it!

Review Source
 
 

Pam from Georgialina Physical Therapy
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Billing Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ease of using the system for programming phones, listening to calls, setting up voicemails and entering email addresses.

Cons

The explanation of each part of the system is not always clear. For example, the options do not always explain the outcome - what will actually be affected by selecting an option.

Review Source
 
 

Rimi from Freelance Architectural Desiner
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Expansive features but price point an issue

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Switched back to our former software for conferencing despite lesser features as price point for our business was going to be a major consideration long term.

Pros

Feature set is extensive, compared to our previous preferred conferencing option. Also, messaging option was useful for keeping everyone updated, especially as some of our staff are based further afield in San Diego and we’re not always reachable for full conferencing.

Cons

Price is expensive considering what we had with our initial set up. Felt it outweighed the feature set.

Review Source
 
 

Kristen from Dobbs Boston
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Good phone service - managing the setup needs a technical degree

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We love this as our phone provider as it is very cost effective and we have few service interruptions.

Cons

The phone system setup is very hard to use - it feels like you need a technical degree! to set ours up I had to have their support walk me through the whole process. Now I don't touch it.

Review Source
 
 

Adam from Masuch Law
Specialty: Legal
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Not sure who still uses this!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Depending on your age group and whether you were technology savvy or not you may or may not benefit from the software.

Pros

I mean it works well but yeah it works The Voice clarity is there and it is reliable to contact and communicate with people

Cons

There are so many other free solutions if you are willing to go mobile that it just isn’t worth it to me. I don’t understand who uses this instead of other mobile solutions.com free with your phones. It just seems like a very old-school experience that I have grown out of and I don’t really use anymore.

Review Source
 
 

Emily from Vacation Rentals of Santa Barbara
Specialty: Hospitality
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Glad we made the switch to Vonage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

My company recently switched over to Vonage to be our call routing system, and I've personally been a big fan of it. As a vacation rental management company, we need some people to be on call 24/7, some only during the day, some only on certain days during the week, etc. And these people change, week to week, depending on our schedule. It can be pretty confusing, and at first, the Vonage system was not set up specifically to our preferred plan. However, the Vonage support staff was really great in creating a guide for us, and setting up meetings to make sure the system eventually flowed the way we needed it to. Their system is VERY user friendly and intuitive, once you get the hang of it. Everything is clean, the design is sleek, and the customer service is great. What more could you ask for?

Cons

Because the calls come over wifi and do not use cellular, the call quality can sometimes be very spotty. Additionally, as I already mentioned, the flow of Vonage can be difficult to figure out at first.

Review Source
 
 

Harsh from NLB Services
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Vonage is Just Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great to have Vonage.

Pros

I have been using Vonage from last 5 years. Its a great think for International calling. The Vonage Mobile Application also do the similar Job. Vonage call quality are really good and the cost of using Vonage is very less. Call forwarding feature really works well. The voice mail are converted into text and sent on your email id is the best feature i like.

Cons

i didn't really found any cons in Vonage, but the application of Vonage of phone something Lag a lot.

Review Source
 
 

Alexis from Crocs
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Vonage Business Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Please DO NOT USE VONAGE

Pros

Nothing good about this service/business phone provider.
Horrible reporting, and very poor connection.

Cons

Customer service is terrible worst professional experience.
Phone issues for over 6 months. Reporting is not as customize-able

Review Source
 
 

MH from KP
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Customer support is not good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cost of the calls makes it cheap so small companies can get started. Easy to port anywhere in the world.

Cons

Customer support is not very good. Setup help is not good either. Need to have technical expertise to be able to set it up.

Review Source
 
 

Tim from Prodynamix
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Vontage was great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is pretty easy to set up. Since it is virtual it is quite easy to scale to fit growing or changing organization.

Cons

They merged with another company and everything got worse. The main issue was tech support. Any issues became big problems.

Review Source
 
 

Jason from Budget Dry Waterproofing
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Was great until Vonage Purchased Vocalocity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple phone system with no difficulties getting around a business firewall. The app was useful. The online reporting and user configuration was straight forward

Cons

When Vonage made the purchase of Vocalocity, the quality of the service went downhill. The issues became more apparent after moving the customer service call center out of Atlanta to NY/NJ. The last thing someone wants to hear when their phones have been down for 2+ hours is New York attitude thrown back in your face. The service became so unreliable with so many outages, some for over a day, that we had no choice but to find another provider.

Review Source
 
 

Erika from Joseph D. Carney & Associates
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great for Startups

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This a great product for startups as it is not very expensive. It is easy to become familiar with as well.

Cons

Hold time to get ahold of customer service when necessary is very long and you cannot cancel service through email.

Review Source
 
 

Roxana from Outsource Healthcare Billing
Specialty: Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

easy sign up process and no contracts.

Pros

Easy to use for small and big business. You can easily add lines and extensions at any time as business grows.

Cons

Sometime you have to reset your phone IP with them but no big deal they can easily do it. Other than that no other cons

Review Source
 
 

Lacie from Integrity
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Moving Target

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Do not go to this company if you will ever have any questions about your service.

Pros

Click to dial is nice to have - a time saver. Can monitor stats of calls online as well as manage your account.

Cons

Terrible customer service - we tried to get a new line set up and they would not disclose any pricing information and each time we called they had a different answer.

Review Source
 
 

Eric from United Wholesale Mortgage
Specialty: Finance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Not a big fan unfortunately

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

N/A

Pros

Really the only thing I liked was the fact that you could customize your plan virtually anyway you want or anyway that fits best with your business.

Cons

I gave this a pretty fair shot and never seemed to get good clarity with it. I would call into tech support and go through various troubleshooting issues but they never seems to help. At best I would have a very slight lag in the calls and always seems to have a slight echo which drove me crazy.

Review Source
 
 

Sam from ExtremeTix
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Great phone system to match today's work enviroment

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

My company chose this phone system and we are all happy with it. Good choice to keep the communication smooth within a company.

Pros

You can download Vonage onto your computer to make calls directly from your computer.
Easily accessible no matter where you are
The hardware (phone) is sleek and has neat and useful functionality
You can save people's extensions and phone numbers

Cons

If you're on the phone via your computer and the internet goes out, the call may drop.
The software itself requires basic training to use its basic functionalities, but you'll need to take time to learn the more advanced functionalities.

Review Source
 
 

Nicole from Campbell Real Estate Investments
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Stick to what you have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked that it was month to month billing instead of a full year contract. Feature list is great, easy to install and awesome sound quality.

Cons

Customer service is absolutely awful! I spoke with someone and they didn't even know what they were talking about. SO after wasting about 30 min of my time i hung up and tried looking online for a solution.

Review Source
 
 
 
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Showing 1-20 of 45

Ugochi from Center for Anxiety Relief and Education, PLLC
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

No complaints- at all

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I’ve been using vonage for my business for the past 6 years. I started using them in Canada and liked them so much that they were the first company I thought of when I relocated to the States. I like that they give their customers great introductory offers at the start. Thereafter, the rates are fair from year to year. If you want to keep the same rate, all you have to do is let them know of a better offer you have received elsewhere. I bet you they try to match it just to keep you. I love em. Vonage is here to stay.

Cons

No cons at all. No kidding. Why must I have one? I can’t think of one....yet

Review Source: Capterra
 


September 2018

September 2018

Good alternative to traditional phone service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall great, especially with recently added features such as conference calling via video and group text.

Pros

Mobility is a plus. I am able to operate from a mobile office. The app makes it all super easy. I no longer have to use multiple phones.

Cons

Reception quality relies highly on internet quality and speed. We had to increase our internet to support the number of phones that we had in the office.

Review Source: Capterra
 

Kiran from Ztek Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Vonage Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Best to connect end client through call or text.
Easy to connect with client

Cons

Does not find out any debug but I think improve his speed

Review Source: Capterra
 

shamroz from Ztek Consulting Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Vonage Business

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Great product for connecting the people. Helps us lot in the business. We want to use it in future if the cons above are are solved at least 50%.
Thank you.

Pros

This app helps all the people to access their vonage account at home also because many people from India also uses this app mostly recruiting companies. The app has a great UI which attracts the users to use it on daily basis. The great advantage using vongae business app on phone is that we can read the messages if someone texts us because in the office on dialer phones its not possible.
I really Enjoy using Vonage Business which give us great advantage to connect to people sitting abroad from India. It has a great Voice quality(HD Quality) and we can hear it very clearly very easy to use and options are very easy to handle.

Cons

what do i like least about it? Its the issue of voice breaking sometimes i understand that there is network problem but when i have a great network then also i face this issue. The names that appear when we receive the calls is not the name of the person actually calling us. This is the main issue i face.
Nothing Much.

Review Source: Capterra
 

Jessica from TDF LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Its been alright.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

again it works so if you need a reliable voip this would be great its just not a bells and whistles type of application .

Pros

So one pro is that you will actually get phone calls, (had that issue with another VOIP)
you can use this as a desktop application or you can you log on to their site.

Cons

I dont like how the phone rings, it rings very loudly over everything. Which i find really annoying,
its also hard to tell if someone else answered the phone.

Review Source: Capterra
 

Sally from Dr. Charles Ashley Mann & Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Vonage customer service is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Never an issue, service is good

Pros

Their customer service has always been top notch - get the answers right away, correct what ever needs to fixed. Very helpful.

Cons

Do not have a direct rep, so get someone different each time -

Review Source: Capterra
 

Allan from PartnerHero
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Great softphone software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, we do like using this app due to its user friendliness, though I am saddened to say, we are looking for other options.

Pros

It is easy to use when calling our customers. Its voicemail interface is easy to use, no matter if you're a veteran or a trainee.

Cons

The only con I have to bring up regarding this system, involves the softphone app you have to download in order to interact with the web browser version. It this app is not up to date, it can mess with your workflow by not allowing you to connect into the system properly.

Review Source: Capterra
 


September 2018

September 2018

Vonage Business - Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its a great telephone service, i recommend this.

Pros

Vonage is very good telephone service, voice clarity is really good and it has many useful features like texting.

Cons

The mobile application could be more better.

Review Source: Capterra
 


September 2018

September 2018

Good VOIP Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Will recommend this for business, as it is cost effective and very easy to use and install.

Pros

Voice Quality is very good, it has very minimal call drops, Cost effective.

Cons

can only to 3 person conference at a single line

Review Source: Capterra
 


September 2018

September 2018

Best VOIP service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The voice quality is great without any call drops. Works as good as normal phone with text features available. The iOS and Android App works awesome.

Cons

Not more than 3 people can join the conference on a single line.

Review Source: Capterra
 


September 2018

September 2018

Review for Vonage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it is good & ease to access

Pros

We can excess it from your phone. We do not miss any important calls of the candidates. We can also send a text message to the candidates if they are not reachable. We can also send the voice mail to the candidates. We can also attached files and send to the candidates

Cons

There is no any cons for this software. Its is a good software.

Review Source: Capterra
 


September 2018

September 2018

Vonage Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support is very good and the Vonage mobile app lets you text and listen your voice messages. Great work in there team Vonage Good luck !!

Pros

WOW !! Vonage the beautiful internet phone so far on the market, high Voice quality low distraction. Cheaper rates and faster connectivity.

Cons

Nothing to say anything as everything is good about it.

Review Source: Capterra
 

Melissa from Bridges
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Vonage

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I vonage is great, no more long distance calls.

Cons

No real cons, as long as internet is working, the phones work fine

Review Source: Capterra
 


August 2018

August 2018

Nice Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I would think Vonage would be ok for a software for business but not one of the best when it comes to cloud services clarity of conversation was very clear and crisp.

Cons

Connects are sometimes lost not good to use when it is storming you will lose a connection.

Review Source: Capterra
 

Shaumit from Consultadd Inc
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Vonage Business - A business worth to do with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1. Easy to understand and work with.
2. Cost Effective plans.
3. Features like SimulRing, Three-Way Calling, Voicemail, and Call Forwarding are very elite and helpful
4. Its feature of VOIP( Voice Over Internet Protocol) has given Vonage more arena to blossom and help its customers.
5. It is available on web as well on phone, hence it has extended accessiblity
6. The extensions available in Vonage helps one to take the call and call anyone, anywhere.
7. Calls, if missed, can be seen as the Vonage team sends an email regarding calls and voicemails, so there is no delay
8. The text message feature helps me to connect with everyone in case, they mis calls or are in bad network area.

Cons

Some times, there is an issue for call drop. But it is minimal and happens due to poor internet connections.

Review Source: Capterra
 

Jacob from JP Industries
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Too High Priced

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Features are okay and great for some businesses. There is no issue with the services or connection.

Cons

Vonage is too high priced. They also try to scam you with features that you say you do not need and hidden fees. Their sales professionals are always rude if you complain about the pricing

Review Source: Capterra
 


August 2018

August 2018

A VoIP Solution for Home-based Workers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Vonage Business saved me and my client hundreds of dollars! I use Vonage to connect with my client, our customers and in all other communication we do as a business. Pricing is affordable for small-medium businesses and to start-up businesses as well. Working homebased had been easier with Vonage. Their customer service is extremely friendly!

Cons

It's good that they offer Voicemail Transcription, but sometimes it's not accurate. I had to listen to the voicemail to verify if the transcripted message was correct or not.

Review Source: GetApp
 

Simon from GLT TG
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Smart Phone App - Easy but Effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Less money than a regular business phone service
Smart App for PC and Mobile
Easy, effective, good quality sound

Pros

Easy to use, all extensions in your company, all contacts, everything a clicks and touches away. This is our first app for business comunication and phone app. Works fine in my cellphone and in laptop. Regular and old business phones are a thing of the past, Vonage is here and now, kind a first step to the future

Cons

Messages, and voicemail need a few improvements, I mean, almost perfect, but as I said, almost. The message center and preview is not that Friendly, kind of a type of Whatsapp Copy, but without all the charm of a chat app. But as we use it mostly for voice calling, not a big issue

Review Source: Capterra
 

Ana Karina from Pancita's Pregnancy Spa
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

-It's very easy to use. Recently the sotfware changed a lot its appearance but it looks even better.
-The costumer service is pretty good
-Friendly looking
-

Cons

-Sometimes it doesn't let me listen to the calls, which is pretty stressing. You have to go to the administrator's account in orther to do so
-It doesn't have too much space

Review Source: Capterra
 


June 2018

June 2018

Very affordable VoIP solution for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For a new business or a smaller organization, Vonage is a great solution to get a centralized phone system VoIP set up. The app is great too!

Cons

The support can be a hit or miss and if you run into issues you have to deal with it. Although quality is usually great quality, it can also all depend on your overall internet connectivity which makes it hard to diagnose where the issue is if you start experience call drops or bad quality.

Review Source: Capterra
 
 
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