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About Windstream Virtual PBX VoIP
Windstream Virtual PBX VoIP is a cloud-based phone solution that offers businesses across various industry verticals PBX and business communication features such as auto attendants and voicemail-to-email.
Windstream offers SIP trunking to businesses and allows them to choose from various bundles of applications and services designed to meet the needs of small businesses as well as midsize enterprises.
Windstream is also an Internet service provider (ISP)and can provide managed connections to SIP trunking services over Ethernet, T1 and/or MPLS. This helps businesses to troubleshoot voice network issues by consolidating Internet service providers with SIP trunking providers.
Windstream Virtual PBX VoIP provides features, such as find me/follow me that helps employees to divert the calls to mobile devices when they are not in the office. Businesses can manage PBX features via a self-service web portal provided by the solution. Support is also available via phone, Windstream online application and other online resources.
5 Reviews of Windstream Virtual PBX VoIP
Average User Ratings
Overall
4.10 / 5 stars
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
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Showing 1-5 of 5 reviews
October 2018
Michele from Cardinal Ritter Senior Services
Company Size: 201-500 employees
Review Source
Ease-of-use
5 of 5
Functionality
5 of 5
October 2018
Windstream Virtual PBX VoIP Review
Pros
Windstream Virtual PBX VoIP offers easy and effortless prompts when setting up and also manoeuvring through different menus. Setting up vacation messages and or transferring a cold is beyond simple.
Cons
The system has crashed twice in the last 14 months. I am unsure of the reason however, this was only for external calls and not internal.
May 2018
Deep from Mettel
Company Size: 201-500 employees
Review Source
Ease-of-use
5 of 5
Functionality
4 of 5
May 2018
the software allows many features at an ease for the user
Pros
all features can be navigated easily.
easy to use and implement features as per requirement
a great software to learn
Cons
a bit not user friendly for new users
there ae certain bugs which doesnt allow to test features in new phones.
April 2017
Brianna from Agility Health
Company Size: 2-10 employees
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
April 2017
I love this website for transfering phones
Overall a great website and would recommend it to others
Pros
I love this website for transferring phones! It makes it super easy to transfer when on call from one staff member to the next.
Cons
It takes a while to load. Sometimes it glitches out and says its not available, although that is rare, the loading time for the website is pretty often.
October 2018
Michael from ASM International
Company Size: 51-200 employees
Review Source
Ease-of-use
1 of 5
Functionality
1 of 5
October 2018
SIP trunk user
Unfortunately, I can't give a negative number of stars for a review.
Pros
I wish I could put something here. There is nothing I can think of that would even remotely be considered a positive aspect of our experience.
Cons
Support is non-existent. Reps can't even spell SIP (CIP? Really?). Very hard to reach anyone who knows what they're doing. Still waiting after 2 weeks for resolution to what should be simple requests like updating 911 address and enabling international dialing.
August 2016
Ken from RTFS
Ease-of-use
4.5 of 5
Functionality
4.5 of 5
August 2016
VoIP installation
Pros
ease of use and knowledge of installation process.
Cons
port time but might be difficult with gov't regulations