Windstream Virtual PBX VoIP Software


 

Windstream Virtual PBX VoIP is a cloud-based phone solution that offers businesses across various industry verticals PBX and business communication features such as auto attendants and voicemail-to-email.

Windstream offers SIP trunking to businesses and allows them to choose from various bundles of applications and services designed to meet the needs of small businesses as well as midsize enterprises.

Windstream is also an Internet service provider (ISP)and can provide managed connections to SIP trunking services over Ethernet, T1 and/or MPLS. This helps businesses to troubleshoot voice network issues by consolidating Internet service providers with SIP trunking providers.

Windstream Virtual PBX VoIP provides features, such as find me/follow me that helps employees to divert the calls to mobile devices when they are not in the office. Businesses can manage PBX features via a self-service web portal provided by the solution. Support is also available via phone, Windstream online application and other online resources.

 

Windstream Virtual PBX VoIP - Call routing
 
  • Windstream Virtual PBX VoIP - Call routing
    Call routing
  • Windstream Virtual PBX VoIP - Line settings
    Line settings
  • Windstream Virtual PBX VoIP - Mobile view
    Mobile view
  • Windstream Virtual PBX VoIP - Dialer VIew
    Dialer VIew
Supported Operating System(s):
Web browser (OS agnostic)

4 Reviews of Windstream Virtual PBX VoIP

Showing 1-4 of 4

 

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Michele from Cardinal Ritter Senior Services
Specialty: Nonprofit
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Windstream Virtual PBX VoIP Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Windstream Virtual PBX VoIP offers easy and effortless prompts when setting up and also manoeuvring through different menus. Setting up vacation messages and or transferring a cold is beyond simple.

Cons

The system has crashed twice in the last 14 months. I am unsure of the reason however, this was only for external calls and not internal.

Review Source
 
 

Deep from Mettel
Specialty: Professional Services
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

the software allows many features at an ease for the user

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

all features can be navigated easily.
easy to use and implement features as per requirement
a great software to learn

Cons

a bit not user friendly for new users
there ae certain bugs which doesnt allow to test features in new phones.

Review Source
 
 

Brianna from Agility Health
Specialty: Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I love this website for transfering phones

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a great website and would recommend it to others

Pros

I love this website for transferring phones! It makes it super easy to transfer when on call from one staff member to the next.

Cons

It takes a while to load. Sometimes it glitches out and says its not available, although that is rare, the loading time for the website is pretty often.

 
 

Ken from RTFS
Specialty: Professional Services

August 2016

August 2016

VoIP installation

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

ease of use and knowledge of installation process.

Likes Least

port time but might be difficult with gov't regulations

Recommendations

do a POC (trial) to see product 1st hand to measure how product will function in your envirnoment