About Nintex

Nintex is a workflow management solution that caters to a variety of industries including energy, health and life sciences, financial services and government. It is suitable for departments such as customer services, human resources (HR) and information technology (IT). The solution can be deployed both on-premises and in the cloud.

Nintex provides features such as document generation, process mapping, a mobile app builder, custom form creation and process automation. API connectors allows the integration of data with third-party business applications such as HR, IT and customer relationship management solutions.

Nintex also allows users to extract and analyze information from unstructured data, as well as predictive analytics and content management t...


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Supported Operating System(s):

Web browser (OS agnostic)

77 Reviews of Nintex

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(27)

27

4 stars

(34)

34

3 stars

(14)

14

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 77 results

November 2019

Chadd from Insight

Verified Reviewer

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2019

The Best Process Automation Tool on the Market

I've been an avid user of Nintex products since 2013. I started out as a basic user of the platform, to then building workflows and forms, to now consulting on it. Nintex is a really simple product to use. When you compare it other tools like SharePoint Designer Workflows/InfoPath, or even newer products from O365 like Flow/PowerApps, Nintex still stands above the rest. It's just a super simple product to use. A lot of the functionality is drag and drop. You can easily drag and drop controls into the designer. It's then easy to construct the settings within those action to fit your needs. The logic easily flows together. This can all be done without any in-depth IT experience. Any user in the company can be trained to use Nintex and create workflows and forms for their business needs.

Pros

The entire Nintex suite is unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile. This list goes on. Nintex can do it all.

Cons

To be honest, there aren't many things I dislike about Nintex. One complaint I hear a lot from clients is the pricing of the tool. It can be expensive, but like you always hear, you get what you pay for.

Reasons for Choosing Nintex

In my personal experience. Comparing Nintex for other similar tools like PowerApps and Flow. Nintex is easy to learn and takes time to master. Anyone in your organization can get started building workflows and forms right away. Great product that I would recommend to any client.

January 2021

Jordan from NXO France

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2021

Simple workflow for everyone

Here are some process we have dematerialized : - Internal Purchase Order - Approval of none business working hours - Customer order approval - Availability planning resources - Employee Annual review - Word generation - Multiple forms of customer data creations

Pros

With Nintex, you can easily create workflows and forms. Without any software / development skills, you can create powerfull forms and workflows. For example, we have created a purchase order application that send email (lazy-approval) to manager asking their approval for the PO, and simply by answering the email, the PO can be approved of rejected. We are using Nintex inside our Intranet (SharePoint) platform. Features I like : - lazy approval - Word generation (based on data in SharePoint) - Call Webservice (simple query / update in another system) - History - Wysiwyg forms (and responsive) - And a lot more !

Cons

There is not so cons about Nintex (maybe it's pricing ?)

Reasons for Choosing Nintex

During the first benchmark (few years ago). We have looked into K2 software (which was recently bought by Nintex). And we choose Nintex as it was answering all of our needs : - no additionnal server costs - on prem - unlimited workflows / forms

December 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

December 2019

Good product with poor account management

This review is for the Nintex Workflows on-prem server licenses. It does a better job than SharePoint Designer on the process automation in SharePoint and different applications/servers. However, due to the drama on the account management side and the higher pricing to the cloud, I will not consider implement it in the cloud environment.

Pros

The workflow design canvas also works as a documentation platform for the project release or even the audit review. With the purchase of license, we can create unlimited workflows with the old pricing model. We learned the new subscription model prices based on the number of workflows on the cloud, and the price is higher than what we would like to afford. I am glad that we only use Nintex Workflows in the on-prem environment.

Cons

The thing that I dislike Nintex most is their horrendous customer service. Within a year of the license purchase, I have been contacted consistently with 6 different account managers and ALL of them wanted to know our company and learn how we used Nintex!?! Initially I talked to them, then I realized every of them is new to Nintex and I just kept repeating the same conversation to different account manager! This company has high employee turnover rate and is very unorganized. They provided me a wrong quote and blamed it to an employee no longer with the company. Though the quote had not expired, Nintex refused to honor it. After we paid. the tech support also issued our renewed server licenses to a wrong person... There is so much drama on the account / license management side of Nintex, which really ruins the reputation of their products.

December 2020

Matt from KCTCS

Company Size: 5,001-10,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2020

Nintex Workflow and Forms - Do you need the bleeding edge?

Generally positive. As a long time customer, we have been happy and successful with them.

Pros

The best thing about both the forms and the workflow is how you can get detailed and fine grained with it. It goes beyond generic

Cons

The pricing is increasing and the value is dropping over time. The basic and included features and functions of Office 365 are rapidly getting better and more inclusive of the types of things most solutions require (making forms look good and responsive, approvals, etc).

Reasons for Choosing Nintex

K2 cost too much and the custom dev route would have been difficult and not sustainable for us.

June 2020

Gary from Christchurch City Council

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Review of Promapp

Only used Promapp so the overall experience for that is very good. We are documenting process to ensure staff (and the organisation) know what they are or should be doing, to training new people, to capture institutional knowledge, and of course push accountability for process and Risks into the right business area and to the right people

Pros

Ease of use, presentation of content (except Risk Module), the methodology for content

Cons

Administration tasks for updating Roles, Users, etc needs to have more bulk load and update functionality. The Risk module is causing a bad name within our organisation for Promapp in general. It needs work and our person who manages that module is already in discussion with our Customer Success Manager

Reasons for Choosing Nintex

Refer to the "Pros" question previous, and include cost.