About StudioBookings

StudioBookings is a cloud-based yoga, fitness, dance and wellness studio solution. Key features include membership, classes, attendance, registration and appointment management. It also provides a native mobile app for Android and iOS devices. Users can brand the app with their own logo.

StudioBookings allows users to create yoga classes and also modify or cancel them through a calendar. It enables instructors to manage and track appointments by using an online appointment booking feature. The solution lets members to manage their account, book appointments and receive automatic alerts through a member portal.

StudioBookings allows studio owners to manage pay rates of instructors and staff. They can also run reports to view attendance, lists of inacti...


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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of StudioBookings

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(4)

4

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

September 2016

Alison from Huon Valley Yoga

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Good, sincere team with excellent customer service

Although it round be great to have sone extra features like automatic receipts and would be great to have a PayPal option for students, StudioBookingsOnline deliver what they say they will, in a trustworthy & helpful way which is becoming increasingly rare. In an effort to provide my students with more bells and whistles as my business grew, I tried switching to MindBody for a while only to find that they did not deliver what they'd led me to believe was available in the package I could afford, and once I signed up their customer service was nowhere near the standard of StudioBookingsOnline. After a couple of months of frustratingly long hours of setting up and "online training" with MindBody only to find they couldn't offer me something as basic as tracking the expiry dates of student passes without a hideously expensive upgraded package, I asked StudioBookings if they'd be able to recover my data. They had my whole student list and and all the data back up and running in no time. Their system is easy, and they don't desert you as soon as they have your money! And I'm on the other side of the world, so yes email replies have to wait through the time difference but that's true of all the other systems out there too, and StudioBookinsOnline ALWAYS reply and are always helpful. I now still use them for my classes and Acuity for my private clients and online courses. If you run a small Yoga Studio running group classes, StudioBookingsOnline are the best out there.

Pros

Ease of use and customer support

Cons

No PayPal options or automatic receipts for students

October 2016

Gina from YogaMix Orlando

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

The best customer service

As a new business owner, appreciate the free trial when money is flying out the window. Easy to set up, and to be candid- once you set up, why would you switch? Good news is w/ fast & friendly customer service - you don't need to. Looked at alternative to mind body because so many studio owners I know complain about them so glad I took the leap. This software is also very flexible too meaning you are able to do things that others can't (coupon code). The price is right and I highly recommend Studiobookings software.

Pros

Easy to use, great price, amazing customer service.

Cons

Not knowing how to do things and but luckily they are quick to help.

October 2016

Heather from The Edge indoor cycling

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2016

No more expensive sign up program

Great program and wonderful customer service! Wish it had a wait list capability and a way to show cancellations or no shows!

Pros

Ease of use

Cons

No wait list No capability to track no shows or cancellations

Response from StudioBookingsOnline

Replied October 2016

Hi Heather, thanks for your wonderful review of our awesome system. StudioBookings comes with a built in Waiting List feature. This means that your clients that book into a full class is automatically added to the waiting list for that class. You can also set the number of people you want on a waiting list as well. If someone cancels in the class, the first person on the waiting list is automatically added and they get an alert. Hope this helps. Awesome day, Mareena - StudioBookings

February 2017

Magnus from Wellbeing Warehouse

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

February 2017

SERVER DOWN AGAIN !

System seems just right for the amount you pay, but unfortunately, the management team is either too greedy or ignorant to upgrade their server(s) to be able to handle their customer base. I have had three separate occasions where I am unable to reach the service in the last month alone - one nearly a whole day, one is currently down since 30 minutes and a short one a couple of days ago. It is not good enough when you supply an online service that needs to be up 24/7.

Pros

Simple software service that has all the basics you need for a small studio.

Cons

They are not taking their responsibility as a service provider serious enough as they are not addressing their problem with their under performing server, which crashes way too often for it being useful for a studio that needs access all the time.

October 2016

Yvonne from Queen City Yoga

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2016

So very pleased

I cannot say enough about the customer service at StudioBookingsOnline. There have been a few buggy things in the app that I've pointed out and EVERY SINGLE TIME, they've not only responded to my comments and questions, they've made the fix. I mean seriously, I've been blown away by their responsiveness.

Pros

Ease of use for me. Seems to be built for smaller studios like mine. Price.

Cons

Still some issues with Instructors and Staff being able to see Instructor pay. Also, I wish there were a direct link to an FAQ or support page directly from the software. Instead, the link inside the program goes to the marketing page which actually doesn't make sense since someone using the software is already 'sold' on the product. What we need is a link that goes directly to FAQ or help page of some kind.