---
title: "LogMeIn Central Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of LogMeIn Central. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LogMeIn Central is a good fit for you!"
source_url: "https://www.softwareadvice.com/unified-endpoint-management/logmein-central-profile/reviews/"
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---

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LogMeIn Central Reviews

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# LogMeIn Central User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 336

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.2/5
- Value for money: 3.8/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 205 reviews (61%)
- 4 stars: 104 reviews (31%)
- 3 stars: 21 reviews (6%)
- 2 stars: 6 reviews (2%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- It's easy for our clients to remote into their work DTs when they are working from home and I can monitor to ensure everything goes well.
- It works seamless as if I’m working on the computer I’m accessing.
- Great tool for IT admins to remote control any Windows PC in their fleet of corporate devices.

### Most mentioned cons

- Accessing a remote computer that has slower internet can be a challenge, however I realize this may not be related to Logmein.
- Users don't like the web interface as much on a remote desktop computer, so we push them to download the desktop App to access their workstations.
- A lot of the add-on features (security, automations) don't work quite as well as other solutions we use, like M365 Defender or PDQ Deploy / Inventory

## LogMeIn Central customer reviews

Showing reviews 1-25 of 336 (page 1).

### Perfect for Workstation Management!

- Overall rating: 5/5
- Reviewer: Jeff E.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

#### Cons

LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

---

### Reliable and Easy!

- Overall rating: 5/5
- Reviewer: Diana G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is a lifesaver when needing to remote into my dental clinic’s management software. Especially since I live over 1 hour away from the office. It is simple to log into, compared to some other services I’ve used in the past. It’s also extremely reliable!

#### Cons

I have not experienced any issues with the program. It’s a lot easier than the Cisco program our office used in the past.

#### Reasons for switching to LogMeIn Central

Cisco was unreliable and constantly made my computer freeze.

---

### Effective but very expensive

- Overall rating: 3/5
- Reviewer: Justin W.
- Verified reviewer: Yes
- Industry: Paper & Forest Products
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like using Logmein, and central is great for managing multiple devices across many locations. The software is easy to use, simple to understand and offers exactly the amount of functions I require for my work.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Logmein central allows me to connect with multiple devices with ease. I seldom have any issue with the product.

#### Cons

Cost! Cost! Cost! Went from Logmein free, to Logmein central and saw dramatic cost increases.

---

### Great Remote Tool

- Overall rating: 5/5
- Reviewer: Austin O.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been great. Been primarily switching from Rescue to Central and it has been a very positive switch.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use. Never seem to have any issues. Very dependable

#### Cons

I would like it if there could be more attempts before your IP can get blocked from logins.

#### Reasons for switching to LogMeIn Central

Pricing for Central was better and we liked the ease of use that came with Central.

---

### We rely on this daily to provide remote support to our users

- Overall rating: 5/5
- Reviewer: Adam N.
- Verified reviewer: Yes
- Industry: Business Supplies and Equipment
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Great tool for IT admins to remote control any Windows PC in their fleet of corporate devices. Easy to deploy msi with a tool like PDQ Deploy.

#### Cons

A lot of the add-on features (security, automations) don't work quite as well as other solutions we use, like M365 Defender or PDQ Deploy / Inventory

#### Reasons for choosing LogMeIn Central

Better reputation for security, better pricing.

---

### Logme in Essential for deployment

- Overall rating: 5/5
- Reviewer: simon l.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

trusts software before we used them, does the job with no issues and all the techs are happy with it. Customer service seems quick also

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The deployment is the best feature as this is so simple accross our large network of machines to run a bulk upload of new software to save time

#### Cons

The costs when compared to Teamviewer etc seem rather high

#### Reasons for choosing LogMeIn Central

reputation and reviews for logmein were more favourable

---

### LogMeIn

- Overall rating: 4/5
- Reviewer: Loren D.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

#### Cons

Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

#### Reasons for choosing LogMeIn Central

It was slightly easier to navigate and use and ran more efficiently.

---

### Logme in remote control

- Overall rating: 4/5
- Reviewer: Daniel A J.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

overall very satisfied with LogmeIn and it works well for our remote control needs and it is easy to control access for people to different computers.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

I find logmein central to be an effective remote control software, that works on different quality networks

#### Cons

It can sometimes get problem with proxy settings where you can't change the settings because logmein can't connect without the proxy I also find it a bit annoying that logmein changes the size of windows on reconnecting.

---

### I recommend LogMeIn when managing a lot of remote stations.

- Overall rating: 5/5
- Reviewer: Vin C.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, the platform works well. I've had no issues with security - either to the main account or to any of the remote stations. I've almost never had cause to contact tech support - after many years of use - so that tells a lot right there. The remote access is stable, and I've had minimal service interruptions, and only very rarely was I unable to access a remote station. A simple reboot usually fixed that unless there was something else causing the problem. Overall - it's been a good experience since I began using the software about 10 years ago or so...

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I am an avid user of LogMeIn Central. That said - the ease of use is the primary thing I like about the solution. I have all of my remote connections stored, then further grouped by internal category and locations. From login to the portal to login to the remote station is a matter of a few simple clicks. Very easy to use and keep organized.

#### Cons

I don't like that they eliminated the free version. I also feel they should allow file transfer when you have a Central account.

---

### LogMeIn works but it does not provide the same features as other products

- Overall rating: 4/5
- Reviewer: doug s.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall we had a good experience with Logmein. We used it for about 10 years with great success but as the customers needs changed, we had to find a product that was more flexible.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I liked that you could use the web and use an APP for connecting to computers. I liked that I coudl use my cell phone app to connect when away from my PC. It was intuitive and easy to use

#### Cons

This software was more expensive than other similar products. Only payment option was for 1 year where other products have monthly payment options. The software did not offer the same options like multiple screens that other software provides. That is a pretty big item to miss today when most clients use multiple screens and they are not familiar with dragging things between 1 screen.

#### Reasons for choosing LogMeIn Central

LogMeIn was at a better price point for our needs at the time of our decision.

---

### Brilliant Remote control software tool

- Overall rating: 5/5
- Reviewer: Wasek T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been a positive experience, very useful for to remote in clients machines for those that do not have a support contract with us. I am able to remote in and assist. The whole interface is user friendly for both sides.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

LogMeIn is so handy for me to use on clients that we work on Ad Hoc basis. It is really easy to assist a user to allow remote access. It has many tools such as file transfer, chat box, multiple display selector and works with mobile devices too.

#### Cons

While it gets the job done, it can take time to remote into a users machine as there are multiple steps to follow. User has to download software, enter given code, and multiple pop ups to give permission before remote control can begin.

---

### Ideal for Workstation Management!

- Overall rating: 5/5
- Reviewer: Jickson P.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

I have been utilizing the Central Module for quite a long time it permits you to place PCs in gatherings to effectively distinguish your clients PCs. Additionally alarms are set to tell you of Windows refreshes and antivirus programming that is obsolete on every PC.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Log Me In Central has been my go to distant fix instrument for my clients. The product is secure simple to utilize and is stacked with highlights. We use LogMeIn Central to deal with the entirety of the client workstations inside my association. This permits me to distant into any client PC to assist with investigating, and to do various other administration capacities. I can likewise get explicit equipment data (ie, realistic card or CPU model) utilizing the Inventory usefulness about any workstation in my Central Account. The Central Management Console permits me to see the entirety of my client workstations, bunch them, arrangement warnings dependent on explicit rules (RAM or CPU usage, new programming introduces, and so forth) There's likewise a File Manager where I can move or duplicate records from my workstation to the end clients. There is a ton of usefulness for overseeing refreshes, running contents, and so on, that I don't utilize.

#### Cons

LogMeIn Central expects you to in any event pay for at least 25 workstations/establishments, if you use them, as this is a business-class item. This product was more costly than other comparable items. Just installment choice was for 1 year where different items have regularly scheduled installment alternatives. The product didn't offer similar choices like numerous screens that other programming gives. That is a quite enormous thing to miss today when most customers utilize numerous screens and they are inexperienced with hauling things between 1 screen.

---

### LogMeIn overall functionality

- Overall rating: 5/5
- Reviewer: Muhammad S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It works with very basic internet connection too while other application fails. If session is breaking, you can tweak by minimizing the scree resolution, and disabling desktop backgroud.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Centralized Computer Management. Its a SAAS applicaiton Different login options , taking control of keyboard and mouse along with Alt, Ctrl, and delete Blanking screen to hide your activity on terminal. Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer

#### Cons

You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected. You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing. Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created

---

### Greatest and easiest remote desktop software I've ever used as an IT Tech

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Printing
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A +++. Amazing software and a must-have for IT staff/helpdesk who support their company's/client's software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I LOVE logmein. Hands down the best remote desktop software I've used. Better than showmyPC, better than apple's remote desktop viewer, better than literally anything else (except that you have to pay for it.) I love that you can easily access someone's computer AND it's easy for them to let you access their computer--very simple for even non-techy people to set up and allow access. And it's file transfer options are top-notch!

#### Cons

I only dislike that you have to pay for it...but that's silly. These guys deserve more money. They're killing it.

---

### So easy to use

- Overall rating: 5/5
- Reviewer: LaNell P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This product is great for allowing management to quality control and for the techs to get into the clients machine to fix whatever issue is going on.

#### Cons

None really sometimes getting the client to understand to go to logmein123 but that is minimal compared to other sites that were tried

---

### I have used LogMeIn since 2011 and my work would be nearly impossible without it.

- Overall rating: 5/5
- Reviewer: Chris J.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is consistently stable and manageable for my company. I can literally triple my support of other clients with this software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.

#### Cons

The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.

---

### Really powerful back-end management of all of your PCs and Servers - at a cost!

- Overall rating: 5/5
- Reviewer: Dan G.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

LogMeIn is a wonderful piece of software that is very easy to install, and requires little to no maintenance. I just wish that they would stick with one price and stand behind it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required.

#### Cons

It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue.

---

### Have used for years across multiple clients

- Overall rating: 5/5
- Reviewer: Bob K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Allows users to work from home. have setup many employees at clients to work remotely using this software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy, reliable and great for setting up remote access for notice users who need to work remotely or connect into a pc occasionally.

#### Cons

Cost has gone up over the years. use to be much less expensive. be sure to buy a longer time period to get discounts.

#### Reasons for choosing LogMeIn Central

Easy of use for novice users.

---

### Logmein Central is a Great Alternative to VPN

- Overall rating: 5/5
- Reviewer: David F.
- Industry: Hospitality
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We needed a remote access solution for our users that also gave them the ability to run our apps, some of which are fat and would never run over a vpn. We were forced to look at vpn software, vpn concentrator and either terminal services or Citrix. We were looking at a lot of complications, support overhead and extreme cost. LogMeIn allowed us to have a remote access solution that can be accessed from any browser that gave us great functionality and security for a very reasonable cost. A fraction of the solution we were previously looking at.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use. Centralized management of all my remote users. Constantly updating with new features. Built-in two factor authentication. Very inexpensive.

#### Cons

It might be just me but the User group/Computer group functionality is a little unclear. I think some of the management and permission features still need to improve. I wish they had geoblocking. I get alerts that someone that a failed logon from Russia happened. I need to approve where connections can actually come from.

---

### Easy to use remote support tool

- Overall rating: 5/5
- Reviewer: David P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted.

#### Cons

Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions.

---

### Powerful and solid

- Overall rating: 5/5
- Reviewer: George B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Software is very useful and fairly easy to use. Product is well worth it’s current pricing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Allows for the management of a wide array of computers from a single interface. Sessions are easy to manage and maintain.

#### Cons

Pricing per seat has increased the last several years and there is a huge leap in numbers between tiers.

---

### Long time LogMeIn user

- Overall rating: 4/5
- Reviewer: Gary L.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's a good product that does exactly what it is expected to do.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

We've been using this product for decades. We've watched them grow, change, merge, etc. All in all the product is very stable and support has been great when needed.

#### Cons

many years ago the price increase we had to pay to keep using the product "as is" was insanely high

---

### Avoid at all costs. Exponential price increases every year. Hard to cancel

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Logmein went from a great tool to a scam pretty quickly. Go with a competitor. Any of them.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It used to be a decent way to get things done remotely. Ability to manage users and machines similar to active directory.

#### Cons

Every year the price goes up by hundreds of percent. We are talking 500% in a year. And if you want to cancel, you will spend hours waiting on hold before being disconnected. Then, they will go ahead and bill you anyway, and make you fight forever to get your money back. They also require you to cancel 30 days before your renewal, and one day you will just see a $5000+ charge on your payment method.

---

### Excellent product, easy to use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Textiles
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy and simple remote access to various computers. I can pretty much do whatever I need to do - even if it's across multiple networks.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to access all of my computers that I need to remotely. Great tool if I need to work from home, need to be on the factory floor, or am trying to access one of my computers between two different networks.

#### Cons

Sometimes there is quite a bit of a lag time involved that can be a little frustrating to deal with. Also, sometimes the screen resolution is not that great and is a little bit pixelated. Trying to connect to a two-monitor setup is also challenging at times.

---

### Quick Takes

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We manage infrastructure for our clients, LogMeIn is one tool in our arsenal.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Functionality: 3/5

#### Pros

LogMeIn's best feature is unattended remote access.

#### Cons

The product is very expensive for a basic remote access application, which is what the base product is.

## More reviews

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LogMeIn Central Reviews, Pros and Cons - 2026 Software Advice