---
title: "LogMeIn Central Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of LogMeIn Central. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LogMeIn Central is a good fit for you!"
source_url: "https://www.softwareadvice.com/unified-endpoint-management/logmein-central-profile/reviews/"
page_type: "reviews"
language: "en"
---

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LogMeIn Central Reviews

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# LogMeIn Central User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 336

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.2/5
- Value for money: 3.8/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 205 reviews (61%)
- 4 stars: 104 reviews (31%)
- 3 stars: 21 reviews (6%)
- 2 stars: 6 reviews (2%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- It's easy for our clients to remote into their work DTs when they are working from home and I can monitor to ensure everything goes well.
- It works seamless as if I’m working on the computer I’m accessing.
- Great tool for IT admins to remote control any Windows PC in their fleet of corporate devices.

### Most mentioned cons

- Accessing a remote computer that has slower internet can be a challenge, however I realize this may not be related to Logmein.
- Users don't like the web interface as much on a remote desktop computer, so we push them to download the desktop App to access their workstations.
- A lot of the add-on features (security, automations) don't work quite as well as other solutions we use, like M365 Defender or PDQ Deploy / Inventory

## LogMeIn Central customer reviews

Showing reviews 1-25 of 336 (page 1).

### Perfect for Workstation Management!

- Overall rating: 5/5
- Reviewer: Jeff E.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

#### Cons

LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

---

### Reliable and Easy!

- Overall rating: 5/5
- Reviewer: Diana G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is a lifesaver when needing to remote into my dental clinic’s management software. Especially since I live over 1 hour away from the office. It is simple to log into, compared to some other services I’ve used in the past. It’s also extremely reliable!

#### Cons

I have not experienced any issues with the program. It’s a lot easier than the Cisco program our office used in the past.

#### Reasons for switching to LogMeIn Central

Cisco was unreliable and constantly made my computer freeze.

---

### Effective but very expensive

- Overall rating: 3/5
- Reviewer: Justin W.
- Verified reviewer: Yes
- Industry: Paper & Forest Products
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like using Logmein, and central is great for managing multiple devices across many locations. The software is easy to use, simple to understand and offers exactly the amount of functions I require for my work.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Logmein central allows me to connect with multiple devices with ease. I seldom have any issue with the product.

#### Cons

Cost! Cost! Cost! Went from Logmein free, to Logmein central and saw dramatic cost increases.

---

### Great tool to access your computer when away.

- Overall rating: 5/5
- Reviewer: Ada N.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall experience is great! It’s a very convenient and helpful tool. I access my PC from my iPad !!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and initiate access to the computer. It works seamless as if I’m working on the computer I’m accessing.

#### Cons

Accessing a remote computer that has slower internet can be a challenge, however I realize this may not be related to Logmein.

---

### Great Remote Tool

- Overall rating: 5/5
- Reviewer: Austin O.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been great. Been primarily switching from Rescue to Central and it has been a very positive switch.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use. Never seem to have any issues. Very dependable

#### Cons

I would like it if there could be more attempts before your IP can get blocked from logins.

#### Reasons for switching to LogMeIn Central

Pricing for Central was better and we liked the ease of use that came with Central.

---

### We rely on this daily to provide remote support to our users

- Overall rating: 5/5
- Reviewer: Adam N.
- Verified reviewer: Yes
- Industry: Business Supplies and Equipment
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Great tool for IT admins to remote control any Windows PC in their fleet of corporate devices. Easy to deploy msi with a tool like PDQ Deploy.

#### Cons

A lot of the add-on features (security, automations) don't work quite as well as other solutions we use, like M365 Defender or PDQ Deploy / Inventory

#### Reasons for choosing LogMeIn Central

Better reputation for security, better pricing.

---

### Logme in Essential for deployment

- Overall rating: 5/5
- Reviewer: simon l.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

trusts software before we used them, does the job with no issues and all the techs are happy with it. Customer service seems quick also

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The deployment is the best feature as this is so simple accross our large network of machines to run a bulk upload of new software to save time

#### Cons

The costs when compared to Teamviewer etc seem rather high

#### Reasons for choosing LogMeIn Central

reputation and reviews for logmein were more favourable

---

### LogMeIn

- Overall rating: 4/5
- Reviewer: Loren D.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

#### Cons

Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

#### Reasons for choosing LogMeIn Central

It was slightly easier to navigate and use and ran more efficiently.

---

### Logme in remote control

- Overall rating: 4/5
- Reviewer: Daniel A J.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

overall very satisfied with LogmeIn and it works well for our remote control needs and it is easy to control access for people to different computers.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

I find logmein central to be an effective remote control software, that works on different quality networks

#### Cons

It can sometimes get problem with proxy settings where you can't change the settings because logmein can't connect without the proxy I also find it a bit annoying that logmein changes the size of windows on reconnecting.

---

### I recommend LogMeIn when managing a lot of remote stations.

- Overall rating: 5/5
- Reviewer: Vin C.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, the platform works well. I've had no issues with security - either to the main account or to any of the remote stations. I've almost never had cause to contact tech support - after many years of use - so that tells a lot right there. The remote access is stable, and I've had minimal service interruptions, and only very rarely was I unable to access a remote station. A simple reboot usually fixed that unless there was something else causing the problem. Overall - it's been a good experience since I began using the software about 10 years ago or so...

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I am an avid user of LogMeIn Central. That said - the ease of use is the primary thing I like about the solution. I have all of my remote connections stored, then further grouped by internal category and locations. From login to the portal to login to the remote station is a matter of a few simple clicks. Very easy to use and keep organized.

#### Cons

I don't like that they eliminated the free version. I also feel they should allow file transfer when you have a Central account.

---

### The programme is really simple to use and provides exceptional security

- Overall rating: 4/5
- Reviewer: Parth K.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

We now have considerably greater insight into our geographically scattered workstations. It is simple for me to give assignments to all of my team members, and I can now keep track of their progress and create reports on time. A plethora of pre-programmed tasks makes the gadget more practicable and productive.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

The most significant aspect is how simple and convenient it is to access and accomplish chores at any time. Instead of manually inspecting it on the computer, its UI and information that is provided inside its choices, resources, and other computer information are already available on my end. We increased our LogMeIn footprint to allow our users to work from anywhere and our IT support to assist them from anywhere. Because the tool is simple to use, you may use the basic functionality without having to go through extensive training.

#### Cons

There are several tools in Central that need you to pay an additional fee to use. Instability, occasionally the connections go down and it doesn't reconnect in certain circumstances, but there are also cases when the tool isn't working at all, most likely due to a flaw in the update. During busy times, I had some lag and had to restart the programme.

---

### Great desktop management tool with a few caveats

- Overall rating: 4/5
- Reviewer: Jorge A.
- Industry: Transportation/ Trucking/ Railroad
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I was able to wrangle in all of my end-users into one unified platform to both maintain windows and application updates and push out anti-virus installations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I like about LMI Central, in the premiere package, is the bundling of Anti-Virus and now application management and updates. The ease of being able to remotely access an end-user's workstation is what totally sells me on the software. In the past, I had to have VPN access to my work network or with other tools, I could only use Windows to access end-users over the web but with LMI, its platform agnostic and they have a great mobile app for iOS and Android that allows you to connect to anyone in your list from virtually any device.

#### Cons

The biggest drawback in my use is the ability to push Windows updates, Anti-Virus installs and application updates. There is a fairly intuitive panel to push out all the requests but using it is like trying to crochet with space gloves, as you never get a real sense of feedback that the changes you requested are actually being implemented in near-real time. Sometimes the end-users workstations falsely report that they are missing installations that I know they are not, so there is a lot of fiddling with the end-users workstation in order to get it to report to LMI correctly. Also, when you've subscribed to the package that includes anti-virus installs, there is no way to centrally manage the AV, as its provided by a third party.

---

### LogMein Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Only one business problems have resolved using LogMein and that Is just using the software to get into the remote server of my client and assist in any issues they are having.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

LogMein is a great vpn connect tool to use to quickly connect to a remote server and secure. LogMein web based application is great, functions and icons for the VPN tool is easy to read.

#### Cons

LogMein is proven to be a little challenging for me to use in the last 1 year or so; basically upon going to the web-based application for LogMein initial log in is great but then it will force me to download the LogMein. application directly on my PC, I do not have an option to utilize LogMein from the browser itself; after the download process, i then have to close the browser and start using the App on the PC, which is great but I wish developers for LogMein have a way to notify users about it.

---

### A fantastic product that allows quick set up and fast remote access to computers and servers.

- Overall rating: 5/5
- Reviewer: Tyler L.
- Verified reviewer: Yes
- Product usage: Used daily for more than 2 years
- Reviewed: January 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I can't imagine doing my job without this software. Things would be so much more clunky and take twice as long without it. It's that good and that important for offering remote support.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's easy to use even with hundreds of computers set up, all organized into group folders with a wealth of information available to you before you even remote connect to the user's computer. It has a huge array of customization options and features to access without ever feeling overwhelming, and has support information and access right from the main page. It's extremely useful for remote management, in addition to just being impressive to clients.

#### Cons

They are, bar none, the best remote access and support software on the market. This however means that when they raise their prices, which they seem to do every year, you're left to either take it and raise your own prices slightly, or eat the loss. They also seem to have dropped the live chat support feature, as it's always marked "Offline" on the support drop-down even though it's within the posted hours.

---

### Great for Remote Service Work

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Working in the commercial heating and air conditioning industry, it's vital to be able to connect to customer sites to troubleshoot issues when the arise. A lot of times, a fix can be as easy as changing a set point which could take hours to drive to do. This cuts the time to minutes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is an easy option for getting remote access into customer computers. Makes my job a whole lot easier.

#### Cons

The only thing I can think of is I wish it were a bit cheaper. My company doesn't use or need all of the features. We only need remote access to a lot of computers

---

### This has provided an enterprise solution for less than the expected cost

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall experience has been extremely positive, after the initial setup has been completed LogMeIn scales to any size organisation via GPO installation and I have only very rarely run into major issues with it. I intend to continue using LogMeIn for the foreseeable future.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I am able to set up groups within LogMeIn to specify domain/non-domain/desktop/laptop/server/etc. This makes finding the correct computer much easier LogMeIn can be installed via GPO and when configured correctly functions with zero intervention from IT staff and runs silently in the background so the users are not disturbed by it. Two factor authentication ensures that the account cannot be breached by any means Passwords can be set for each computer so in the extremely unlikely event of 2FA being breached the computers remain secure.

#### Cons

There is a "Trust this computer" or "remember me" button on the login - this does not work if 2FA has been set up. It is confusing and frustrating to keep this button available on the "enter the code we just text you" page when it serves no purpose. On rare occasions LogMeIn has crashed requiring the client to reboot their PC before it becomes accessible again.

---

### Really powerful back-end management of all of your PCs and Servers - at a cost!

- Overall rating: 5/5
- Reviewer: Dan G.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

LogMeIn is a wonderful piece of software that is very easy to install, and requires little to no maintenance. I just wish that they would stick with one price and stand behind it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required.

#### Cons

It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue.

---

### Have used for years across multiple clients

- Overall rating: 5/5
- Reviewer: Bob K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Allows users to work from home. have setup many employees at clients to work remotely using this software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy, reliable and great for setting up remote access for notice users who need to work remotely or connect into a pc occasionally.

#### Cons

Cost has gone up over the years. use to be much less expensive. be sure to buy a longer time period to get discounts.

#### Reasons for choosing LogMeIn Central

Easy of use for novice users.

---

### Logmein Central is a Great Alternative to VPN

- Overall rating: 5/5
- Reviewer: David F.
- Industry: Hospitality
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We needed a remote access solution for our users that also gave them the ability to run our apps, some of which are fat and would never run over a vpn. We were forced to look at vpn software, vpn concentrator and either terminal services or Citrix. We were looking at a lot of complications, support overhead and extreme cost. LogMeIn allowed us to have a remote access solution that can be accessed from any browser that gave us great functionality and security for a very reasonable cost. A fraction of the solution we were previously looking at.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use. Centralized management of all my remote users. Constantly updating with new features. Built-in two factor authentication. Very inexpensive.

#### Cons

It might be just me but the User group/Computer group functionality is a little unclear. I think some of the management and permission features still need to improve. I wish they had geoblocking. I get alerts that someone that a failed logon from Russia happened. I need to approve where connections can actually come from.

---

### Easy to use remote support tool

- Overall rating: 5/5
- Reviewer: David P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted.

#### Cons

Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions.

---

### Powerful and solid

- Overall rating: 5/5
- Reviewer: George B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Software is very useful and fairly easy to use. Product is well worth it’s current pricing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Allows for the management of a wide array of computers from a single interface. Sessions are easy to manage and maintain.

#### Cons

Pricing per seat has increased the last several years and there is a huge leap in numbers between tiers.

---

### Long time LogMeIn user

- Overall rating: 4/5
- Reviewer: Gary L.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's a good product that does exactly what it is expected to do.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

We've been using this product for decades. We've watched them grow, change, merge, etc. All in all the product is very stable and support has been great when needed.

#### Cons

many years ago the price increase we had to pay to keep using the product "as is" was insanely high

---

### Avoid at all costs. Exponential price increases every year. Hard to cancel

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Logmein went from a great tool to a scam pretty quickly. Go with a competitor. Any of them.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It used to be a decent way to get things done remotely. Ability to manage users and machines similar to active directory.

#### Cons

Every year the price goes up by hundreds of percent. We are talking 500% in a year. And if you want to cancel, you will spend hours waiting on hold before being disconnected. Then, they will go ahead and bill you anyway, and make you fight forever to get your money back. They also require you to cancel 30 days before your renewal, and one day you will just see a $5000+ charge on your payment method.

---

### Excellent product, easy to use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Textiles
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy and simple remote access to various computers. I can pretty much do whatever I need to do - even if it's across multiple networks.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to access all of my computers that I need to remotely. Great tool if I need to work from home, need to be on the factory floor, or am trying to access one of my computers between two different networks.

#### Cons

Sometimes there is quite a bit of a lag time involved that can be a little frustrating to deal with. Also, sometimes the screen resolution is not that great and is a little bit pixelated. Trying to connect to a two-monitor setup is also challenging at times.

---

### Quick Takes

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We manage infrastructure for our clients, LogMeIn is one tool in our arsenal.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Functionality: 3/5

#### Pros

LogMeIn's best feature is unattended remote access.

#### Cons

The product is very expensive for a basic remote access application, which is what the base product is.

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LogMeIn Central Reviews, Pros and Cons - 2026 Software Advice