I liked that you could use the web and use an APP for connecting to computers. I liked that I coudl use my cell phone app to connect when away from my PC.

Having quick access at any of my computers to control remote equipment in the Caribbean has improved our workflow in a great manner.

Although I would prefer to use this product over any other, the pricing is ridiculously high with no negotiation available.

Price is good for small office with limited computers. Works with all browsers that I have tried it with, although some better than others.

We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support.

I only dislike that you have to pay for it...but that's silly. These guys deserve more money.

Great tool for remote sessions. Easy to access as a user and easy to provide to clients requiring assistance.

I have used this several time to have people help me on my computer and it has worked great and is easy to use and install.

I'm not big on phone calls so it makes me nuts when I forget to log off and I get business calls after-hours.

I love how it helps you keep your computer under control without any complications.

There are 2 autentifications. First to LogMeIn and the second to the host, which sometimes is little annoying.

The UI is clean and intuitive. Makes remote support a snap for the help desk.

Nothing about the software, usually bad experiences were due to slow internet connections.

During this pandemic I can work from home and still be able to access my computer and all my things on it. Its is easy to log in and easy to maneuver around.

When it was working, it was reliable and easy to use. It allows for a full takeover of a computer remotely.

The software does remote desktop well; the resolution is good and even some of the remote management for Windows computer is beneficial.

The only thing I don't like about log me in, is that I worry someone in the office can see me accessing my screen while not there.

It is useful for our IT team to help us fix issues when we are working remote. It helps us be confident that working remote will work for our organization.

Recommended by my tech support,  surprised how easy.

The ability to quickly connect to the PC to perform maintenance is another of my favorite features.

Overall, I don't think the extra cost is justified if you do not meet the 25 licenses minimum. Putting in the Antivirus software into it seems to be an interesting idea.

I like how easily you can remotely control your devices with LogMeIn Central. Is pretty straightforward to use, and with high performance for the low resources it requires.

Easy to use, centralized management, ease of deployment, easy to create groups, users, and admins. Uptime was never an issue.

Easy, reliable and great for setting up remote access for notice users who need to work remotely or connect into a pc occasionally.

After a problem caused by a bad Windows update, I needed a way to remotely administer my servers while away from the office.

Sometimes the delay time is a bit annoying as it takes longer for things to load while remoting into someone's pc periodically.

There is no way I could do my job without accessing a client's computer.

It has a great remote access feature that is really simple for people with even the smallest amount of computer knowledge to give access to their computer for IT issues and demonstrations.

Their customer service is very difficult to work with, they are a bit curt and can come off as rude.

Amazing RMM Dashboard, Very simple, easy to use & deploy, great alerting and does it all.

The RMM agents are very easy to install/created, the interface is very visual and the configuration simple but strong.

The SNMP support for monitoring network devices doesn't give one the needed in-site into standard network devices. Another weakness is the inability to group devices within sites.

It tells me everything I need to know about a computer and what's going on. The integrations have been a huge help.

The support is great, having an account manager is handy if you need someone, documentation is nice and the software also looks good.

If I have to come up with a con though, it's that there is no billing portal.

Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community.

From start till now, evrything good, good trial and demonatration, explanation, also the customer support, the forum,  and after sales, good, fine and motivated people over there, not only too sell.

The implementation team, the support, and ease of use while getting great information on all our servers and workstations is top notch.

We are very happy to have chosen the NinjaRMM solution as this has greatly improved our work efficiency, troubleshooting faults, SLAs, overall IT processes and support to our customers and internally.

Powerful and cost effective RMM tool backed by an efficient support.

The Teamviewer integration for remote access can lag at times.

Good RMM with a Great interface and Amazing Support.

No Asia-Pacific based support. No integration with our A.V.

The system is easy to implement and is provided us with a cost effective all-in-one RMM solution.

Some features such as AD integration, maintenance windows, a mobile app and linux monitoring were missing, but they are either being developed or have been implemented since purchasing.

Missing a few features all of what’s missing ninja are in the works of implementing.

The ease of use along with the great development, technical, support and sales teams mean we are never stuck.

We cannot say enough how great our experience with Ninja has been so far. The platform is top shelf and everything we need to operate our business is at our fingertips.

We did not have to worry about constantly checking the health of our network every 10 minutes as we could rely on Ninja RMM to do this for us and alert us when something started to go wrong.

The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month.

US Dollar

LogMeIn Central by GoTo is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission.

Administrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console.

Central offers mobile applications for iOS and Android devices that enables IT professionals to monitor network health remotely. The solution is available on an annual subscription basis that includes support through email and phone. Users can also access the online knowledge base and community forum to address basic inquiries.



LongDescription

Remote Access & Monitoring

Application Security

User Management

Device Management

Access Controls/Permissions

Activity Tracking

IT Asset Management

Real-Time Monitoring

Contract/License Management

SSL Security

Real-time Alerts

Endpoint Management

Project Management

Behavioral Analytics

Knowledge Management

Scheduling

Anti Virus

Process/Workflow Automation

Mobile Device Management

Self Service Portal

Remote Monitoring & Management

Audit Trail

Mobile Access

Inventory Tracking

Capacity Management

Endpoint Protection

Compliance Management

Service Catalog

Issue Management

Maintenance Management

Encryption

Configuration Management

Ticket Management

Asset Tracking

Activity Dashboard

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Web Threat Management

Deployment Management

Dashboard

Patch Management

Audit Management

Alerts/Escalation

Compliance Tracking

Reporting/Analytics

Monitoring

Remote Access/Control

Remediation Management

Incident Management

Backup and Recovery

IT Asset Tracking

Issue Auditing

For MSPs

Maintenance Scheduling

Release Management

Inventory Management

Vulnerability Scanning

Alerts/Notifications

IT Reporting

Automatic Patch Deployment

Help Desk Management

Network Wide Management

Automatic Scans

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

LogMeIn Central

Live Online

Documentation

Videos

NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. What sets NinjaOne apart is its consistent #1 ranking in RMM, Endpoint Management, and Patch Management, as recognized on G2 and Gartner Digital Markets for the past six years. Additionally, NinjaOne is renowned for its world-class customer support, solidifying its position as the best-rated software in its category.

NinjaOne delivers a happier, simpler IT experience with best-in-class device management, patch management, remote access, and more. With NinjaOne’s fast modern, intuitive platform, IT teams can automate processes and control their IT environments from an easy-to-use interface that allows them to instantly monitor, manage, secure, and support all users.

For more information, or to start a free trial, visit www.ninjaone.com.


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