

UsabilityHub Software
About UsabilityHub
UsabilityHub Pricing
UsabilityHub is available across 3 pricing plans, as outlined below: Flexible - Free for basic tests, $50 per upgraded test Pro - $199 per user per month, $100 per user per month (billed annually) Enterprise - Contact UsabilityHub for pricing information
Starting price:
$79.00 per month
Free trial:
Not Available
Free version:
Available
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UsabilityHub dashboard
UsabilityHub User Reviews
OVERALL RATING
Showing 1 - 5 of 25 reviews

Michael
Verified reviewer
Company size: 11-50 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
August 2019
Great tool to run tests at scale
Pros
How easy it is to run a test and get immediate results
Cons
So far I haven't run into any issues. The tool is lightweight and straightforward enough to fit my needs.

Rabindranath Robby
Verified reviewer
Company size: 1 employee
Industry: Information Services
Time used: More than 2 years
Review Source: Capterra
March 2020
UsabilityHub Review
It's not a bad company for micro tasks for micro payment. I just wish it was more pay for a bigger task.
Pros
The website software layout looks really nice because it is organized and it sticks to the same color theme throughout the website. The buttons work good even during tests. They do pay though it may not be much. They recently doubled the small task pay amount for each task. They have recently update their website where they give you information on the rating score you will receive after a task is done, how many tests you have completed, and the amount you receive before payout. I like that they give you the push notifications and email notifications when a test does come in.
Cons
I don't like that the tasks are small and the pay is very small. For one minute is not too bad, but I wish it was like other Testing sites similar to this that payout more and the tasks are a bit longer. Sometimes I have gotten rated bad for something I did correctly at times which made no sense, and I don't receive an explanation why I got it wrong. I wish there was an option where the person can make a review statement so the next time I can correct myself when I do their test.
Reasons for switching to UsabilityHub
The pay was too small for micro tasks and I was not getting much tasks.

Natasha
Verified reviewer
Company size: 201-500 employees
Industry: Staffing and Recruiting
Time used: More than 2 years
Review Source: Capterra
January 2019
It is a cheap way to get some testing in, but there are better platforms.
It is a quick and easy way to get some insight on web designs, but again not a make or break outcome.
Pros
I like how quick and accessible the tests are to set up. They give you 5 preset tests which is useful, especially for people who don't have much user testing experience.
Cons
The quality of participants is really not reliable and makest he over all outcome of the test questionable. Also they limit you to the 5 tests they provide with not much customization.
Iris
Company size: 1,001-5,000 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
January 2022
Buena alternativa para usability testing
Fue útil en su momento, no probé otra herramienta.
Pros
Diferentes opciones para diferentes necesidades de testeos con usuarios. Es posible testear con una base propia de usuarios o una provista por la herramienta.
Cons
En el testeo de prototipos cuando la persona comete un error se termina el testeo. Estaría bueno que pueda continuar para ver qué sucede con el resto del flow.
Thorsten
Company size: 2-10 employees
Industry: Management Consulting
Time used: Less than 2 years
Review Source: Capterra
January 2021
A trusted stable user testing recommendation
Pros
We advise others in growth marketing, i.e. process, skills and tools to grow their businesses. UsabilityHub is a core and essential user testing tool in our recommended tech stack. It delivers quick insights and is really easy to use.
Cons
The European non-English panels are still gaining numbers and are smaller compared to the English speaking countries.
Reasons for choosing UsabilityHub
UsabilityHub offers the tests I need at an affordable price. The pricing model delivers value because it only cost something when you receive value in return.