# Ampstun Software Reviews, Demo & Pricing - 2026 > Review of Ampstun Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/utility-billing/ampstun-profile --- [Home](https://www.softwareadvice.com/) / [Utility Billing Software](https://www.softwareadvice.com/utility-billing/) / Ampstun Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/utility-billing/ampstun-profile/reviews/) # Ampstun 2026: Benefits, Features & Pricing Wondering if Ampstun is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Ampstun 4.9 [(8)](https://www.softwareadvice.com/utility-billing/ampstun-profile/reviews/) Pricing Pricing available upon request ### About Ampstun Ampstun is a cloud-based utility billing system that enables users to switch to a complete paperless billing system, receive email & text alerts, create work orders and more. Users can use Ampstun for any type of utility; electricity, water, gas and more. It helps eliminate manual data entry and save time on billing by utilizing the built-in workflow engine that automatically generates invoices based on the user's pre-set criteria. Wondering if Ampstun is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. ## Ampstun User Interface ## Popular Ampstun Alternatives Main Product Ampstun 4.9 [(8)](https://www.softwareadvice.com/utility-billing/ampstun-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.88Value for money - 5.0Customer support - 4.88Functionality Pricing Available upon request Get Price Alternative Product [Submeter Billing](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/) 4.6 [(54)](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.51Value for money - 4.78Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/) 4.3 [(132)](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 3.97Value for money - 4.14Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Rural Billing](https://www.softwareadvice.com/utility-billing/rural-billing-profile/) 4.9 [(60)](https://www.softwareadvice.com/utility-billing/rural-billing-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.79Value for money - 4.95Customer support - 4.69Functionality Pricing Starting at $2850.00 one time Get Price Alternative Product [ExpenseLogic](https://www.softwareadvice.com/product/456026-ExpenseLogic/) 4.8 [(31)](https://www.softwareadvice.com/product/456026-ExpenseLogic/#reviews) Ratings Breakdown - 4.68Ease of use - 4.58Value for money - 4.69Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Zego](https://www.softwareadvice.com/property/zego-profile/) 4.5 [(84)](https://www.softwareadvice.com/property/zego-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.55Value for money - 4.35Customer support - 4.56Functionality Pricing Available upon request Get Price ## Ampstun Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Ampstun Features - Popular features found in Utility Billing Customer Management Meter Data Management Non-Metered Billing Online Payments Payment Collection Penalty/Cut-Off Processing Rate Management Reporting & Statistics Self Service Portal Transaction History Work Order Management - More features of Ampstun Accounting ACH Payment Processing Automatic Backup Billing & Invoicing Commenting/Notes Contact Database Document Management Electronic Payments For Electricity For Natural Gas For Trash For Water Metered Billing Payment Reminders Printing Services Integration Usage Tracking/Analytics User Management ## Ampstun User Reviews Overall Rating 4.9 Ratings Breakdown 5 88% 4 13% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 5.0 Functionality 4.9 HH Heidi H. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Reviewed October 2022 Reliable & Efficient Software 5 Overall the system does a fantastic job. It's easy to use and if there are ever any questions or concerns, I call the software support team. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's very easy to use! ALL customer information is located under one account number making it easy for customer service representatives to handle the customers questions quickly and efficiently. Integrating the online payments and meter reading system has been a game changer for our company. Both have made our office more efficient and cut down on data entry errors. Cons: As with any software conversion, there are issues and as long as you understand this, it makes the process easier. All billing software is generic in the beginning but working proactively with AMPSTUN software techs in System Options to make it unique to your system is the key to a good start. Reasons for switching to Ampstun Their software was old, not user friendly and definitely not customer friendly. Read More LD Lisa D. Verified reviewer Utilities 2-10 employees Used daily for more than 2 years Reviewed October 2022 Should have gone with Ampstun sooner! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Software changes can be a scary thing. You don't know what to expect and the idea of learning new ways to do things is exhausting. Let me assure you that the ease of the transition from our old billing software to Ampstun was painless! The training they give you during the transition is A+. Once the software is up and running, the ease of using the product is great as well. If you run into something you need help with the staff is always just an email or phone call away. This software does everything we have needed it to do. I wish we would have went with Ampstun long before we did. Cons: If there was any one thing that I could change about the software it would be being able to see prior customers information (at the same location) by just having a "previous button" within the current customer's profile. Other than that, I don't think we have come across any need that hasn't been fulfilled with the Ampstun billing software. Read More VE Vera E. Verified reviewer Utilities 2-10 employees Used daily for less than 12 months Reviewed October 2022 Ampstun Software Experience 4 there are so many things you can track with this software it's amazing Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: all the different reports that you can run that are so helpful with billing. We had the old Ampstun software before upgrading this had many new features, I would say it was pretty easy to catch on too, and I am not a young person!! Cons: The only thing I can think of is that any of our Inactive customers in the old software did not transfer over, that was disappointing Reasons for choosing Ampstun probably the overall reason is the great support team, you never call that you do not get hold of someone to help figure out your problem Read More OC Obe C. Verified reviewer Utilities 2-10 employees Used daily for more than 2 years Reviewed October 2022 CCW - General Manager 5 My experience with Ampstun has been nothing but outstanding! Their technical staff becomes part of your staff with the eagerness to help you resolve any issue in a timely manner. They are always willing to explain the problem and how to properly process all the steps to avoid the issue next time. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: First, the web based version allows easy control of setting up employees to work from different work stations or away from office. Second, the communication features to your customers such as billing submittals; accounts in jeopardy of disconnection and/or courtesy notices of advisories/maintenance outages, etc. I know this block asked for 'most' but I have to mention the meter asset module as well. This module allows management to track the historical data of location and accuracy testing. Cons: Work orders. Right now, the software is mainly built for everything related to the customer or location accounts which works great. Since we deal with contractors that are not a customer billing account, we still use the work order to track these types of work. It works well but only when running open work order reports causes a few follow ups to determine the POC. Reasons for choosing Ampstun I researched several firms and the best overall product was Ampstun. Read More SH Sue H. Verified reviewer Utilities 51-200 employees Used daily for less than 12 months Reviewed October 2022 Ampstum review from Ohio Gas Company 5 They are an amazing company to work with. Their training and support staff are the best I have ever working with. I would recommend them to other utility companies. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been through 7 software conversions and by far this company was the BEST to work with. They are thorough and worked to add the needed features into their software package. Cons: Change always causes issues with existing personnel who have used the old software for over 20 years. Some people dislike change. Reasons for choosing Ampstun What I needed the others couldn't provide for a reasonable price. Most wouldn't or couldn't do the modification we needed/wanted. Reasons for switching to Ampstun The programmer from ASI was retiring and the system was a FoxPro which was no longer being supported. We looked for over 3 years and every company had a software package but would not made the changes or modifications we needed/wanted. Comment was it's a package and this is what you get, no modification will be made. I found Amstun and they told me everything I needed they could provide. Additionally the other software providers had a price a lot higher than Ampstun's. Read More BM BARBARA M. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Review source Reviewed July 2020 WATER UTILITIES BILLING AND CUSTOMER CARE 5 Again we never have had to shut down during COVID-19 we have continued to be able to send work orders to the field crew , download readings, send bills and operate the water utility office all because of Ampstun's web base system Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: With Ampstun's web base we were able to work from home when needed during the COVID-19 we never had to shut down. Importing readings and downloading data from our radio read meters has been excellent. Many customers like the option of paperless billing and that they can go on line any time to check their bill or get their billing history, Make payments and ask questions. To have the option to send emails and texts to customers has been very helpful for us and our customers. Cons: no page up and down account number availability must list complete account number to locate. Read More LE Lauren E. Verified reviewer Utilities 2-10 employees Used daily for more than 2 years Reviewed October 2022 Review 5 Excellent Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They constantly are working to improve and add functions Cons: There is nothing that I dislike about the software. Read More JS Jacob S. Verified reviewer Government Administration 11-50 employees Used daily for more than 2 years Review source Reviewed June 2021 Amazing Customer Support 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software itself is easy to use and maneuver. While we have has a few minor issues, namely on our end, not ampstun, they have been there every step of the way. Anytime we call, someone is always there to answer our call and answer our questions or walk us through. I would highly recommend any utility looking for new software to give them a call. Cons: Sometimes the system can slow/bogg down, but this is something they have addressed and are working on. I definitely do not notice it nearly as much as in the past. Read More Showing 1 - 8 of 8 Reviews [See All Reviews](https://www.softwareadvice.com/utility-billing/ampstun-profile/reviews/) ## Other Top Recommended Utility Billing Software [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) **4.5** (219) Recently recommended **0** times [CIS Utility Billing](https://www.softwareadvice.com/utility-billing/cis-utility-billing-profile/) **4.6** (165) Recently recommended **0** times [Invoiced](https://www.softwareadvice.com/accounting/invoiced-profile/) **4.7** (149) Recently recommended **0** times [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) **4.7** (132) Recently recommended **0** times Stuck Between Options? 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