CIS Utility Billing is a Windows-based utility billing solution for water, electricity, gas, waste and sewer utilities. The solution enables utilities providers to manage payments, deposits, customer accounts, tax and meters through a single interface.
Key features of CIS Utility Billing include process scheduling, event alerts, rate structure management, service order management, historical bills access, data analysis and more. The solution offers asset management through integration with Elements XS3, which allows users to track assets in real time. Users can also view meter readings and notes related to customer information.
CIS Utility Billing lets users generate reports for billing, payments, collections, customer notices and customer base reports. It also provides a customer web portal that accepts online payments. Support to the solution is offered via phone, email and live chat.
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Swapnil from California State University
Number of employees: 10,000+ employees
Steve from Fort Bend County MUD 25
Tanya from North DeSoto Water System
Number of employees: 2-10 employees
Amy from HAWC
Dotty from Union Hill Water Association
Pam from Town of Big Flats Water Department
Robin from Village of Brownstown
Amy from Hampstead Area Water Co., Inc.
Kim from Village of Gnadenhutten
Todd from Goochland County DPU
Janet from American Water Enterprizes/Environmental Management Corporation
Elvessa from T-L Rural Water
Becky from City of Carnation
Rick from City of Knob Noster
DeAnna from City of Sturgeon Missouri
Dora from Madison County Public Water
Candace from Manheim Borough Authority
Donna from Orange Beach Water Authority
Jennifer from Lake Chelan Reclamation District