About CUBIC

CUBIC is billing software that helps businesses in the municipal sector utilize a billing and customer information platform to handle utility operations. Users can handle customer information, bills, usage, payment history, cash receipts, and reports on a unified interface.

CUBIC allows businesses to conduct searches related to account inquires based on multiple criteria, update and add data in real-time, and create receipts. Additionally, businesses can gain insights into customers, services, rates, and routes, and more using reporting and statistics capabilities.


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Supported Operating System(s):

13 Reviews of CUBIC

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

March 2021

Ramona from City of Falmouth

Company Size: 11-50 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

CUBIC

Very positive transition to CUBIC. Our old billing programmer worked with the IT personnel to write a program to transfer our customer data base so that we did NOT have to spend time entering information for 1200 customers. It was an easy transition and that speaks volumes to the IT Support personnel. All modules we have are very user friendly.

Pros

Automation and user friendly data base, and the interface to our General Ledger.

Cons

Learning curve to complete billing data base and different type of billing process.

Reasons for Choosing CUBIC

The main reason at the time is we had purchased BUCS, and the CUBIC again, the interface ability to streamline data entry duties. A time saving solution.

March 2021

Pam from Timberlake Community Club

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2021

Good product but hard to maneuver.

Overall our experience is good. But there are a lot of steps to do on somethings to accomplish a task. Thank goodness for the Customer Service Support.

Pros

This product is not very easy to use. Things that would work best for our company are not available to do with CUBIC. System in the past BUCS, was even worse from what I have heard from employees here that used it. The training you receive is amazing and this helps a lot knowing that you can always call and talk with someone and they can typically assist you.

Cons

Things that would work best for our company are not options available that CUBIC can provide. You have to do a lot of improvising and adjustments.

March 2021

LEANN from Village of Beaverdam

Company Size: 2-10 employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

March 2021

Cubic Review

Pros

I like being able to back date payments.

Cons

Software is more suited to larger companies/cities vs a smaller village.

March 2021

Belinda from City of Falmouth

Company Size: 11-50 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Cubic

I like that I can use it with out much worries, If I have any questions most of the time I can call customer service and get help. I like the easiness or the billing system.

Pros

I use Cubic billing software everyday and it is very easy to use. It is an easy program to follow. I find Cubic to be very easy to have any errors fixed with help of customer support. When I make an error I write down the way to resolve the issues and if it so happens I make the mistake again, I have my notes to refer back to and I can correct it myself, which is great.

Cons

I really don't have any negative about Cubic, it is very easy to work with.

March 2021

GWEN from Geneva County Gas District

Company Size: 2-10 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2021

Cubic is a very good program

What I love about cubic is the remote service if I mess up I have a team that can come in and help me. Thank you for that.

Pros

The features are very easy to use. When you are looking for something you can find it, that's what I like about the program. The only thing I don't, like is the restore and the backup is right beside each other and I have hit the wrong button and restored instead of back up. I love everything else .

Cons

I just feel the restore and the backup should not be side by side because it is to opposite things. One saves the work and the other take it away.