# MuniBilling Software Reviews, Demo & Pricing - 2026 > Review of MuniBilling Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/utility-billing/munibilling-profile --- [Home](https://www.softwareadvice.com/) / [Utility Billing Software](https://www.softwareadvice.com/utility-billing/) / MuniBilling Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/utility-billing/munibilling-profile/reviews/)[Alternatives](https://www.softwareadvice.com/utility-billing/munibilling-profile/alternatives/) # MuniBilling 2026: Benefits, Features & Pricing Wondering if MuniBilling is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MuniBilling 4.7 [(54)](https://www.softwareadvice.com/utility-billing/munibilling-profile/reviews/) Pricing Starting at $1,200.00 per month ### About MuniBilling MuniBilling is a utility billing solution for governments and private utility providers. It offers features such as a customer portal, online payments and meter integration. The solution allows users to give access to customers, so they can check their monthly usage and account history. In the system, users can distribute documents, receive customer service requests and take payments from customers through a web portal. Users can also create and track service orders and keep records of conversations with customers. Customers can also set up monthly automatic payments. MuniBilling allows users to set up workflows for the most frequently performed tasks. It has a built-in ratio utility billing system (R.U.B.S). Users can create and track pay plans for customers with outstanding balances and can generate late fees for delayed payments based on pre-set parameters. MuniBilling integrates with accounting solutions, meter reading modules and geographic information system applications. Pricing is per month with a one-time setup fee. Support is offered via phone and email. Wondering if MuniBilling is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. ## MuniBilling User Interface ## Popular MuniBilling Alternatives Main Product MuniBilling 4.7 [(54)](https://www.softwareadvice.com/utility-billing/munibilling-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.79Value for money - 4.87Customer support - 4.47Functionality Pricing Starting at $1200.00 per month Get Price Alternative Product [Tridens Monetization](https://www.softwareadvice.com/accounting/tridens-monetization-profile/) 5.0 [(21)](https://www.softwareadvice.com/accounting/tridens-monetization-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.95Value for money - 4.95Customer support - 5.0Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) 4.5 [(219)](https://www.softwareadvice.com/online-payment/authorize-net-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.39Value for money - 4.34Customer support - 4.37Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [MaxBill](https://www.softwareadvice.com/product/262784-MaxBill/) 4.1 [(9)](https://www.softwareadvice.com/product/262784-MaxBill/#reviews) Ratings Breakdown - 4.11Ease of use - 4.14Value for money - 4.78Customer support - 4.0Functionality Pricing Available upon request Get Price Alternative Product [Skybill Utility Billing](https://www.softwareadvice.com/utility-management/skybill-profile/) 4.7 [(6)](https://www.softwareadvice.com/utility-management/skybill-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.60Value for money - 4.83Customer support - 4.83Functionality Pricing Starting at €155.00 per month Get Price Alternative Product [Tabs](https://www.softwareadvice.com/product/533526-Tabs/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $1500.00 per month Get Price ## MuniBilling Pricing and Plans Starting price: $1,200.00 per month Free Trial Free Version Basic $1,200.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MuniBilling Features - Popular features found in Utility Billing Customer Management Meter Data Management Non-Metered Billing Online Payments Payment Collection Penalty/Cut-Off Processing Rate Management Reporting & Statistics Self Service Portal Transaction History Work Order Management - More features of MuniBilling Accounting Accounting Integration ACH Payment Processing Activity Dashboard Alerts/Escalation Alerts/Notifications API Asset Lifecycle Management Auditing Audit Trail Backup and Recovery Billing & Invoicing Billing Portal Billing Rate Management Bulk Send Client Portal Commenting/Notes Communication Management Contact Database Credit Card Processing CRM Customer Accounts Customer Database Customizable Branding Customizable Fields Customizable Invoices Customizable Reports Customizable Templates Data Capture and Transfer Data Import/Export Demand Forecasting Dispatch Management Document Management Dunning Management Dynamic Pricing Electronic Payments For Electricity For Natural Gas For Trash For Water Historical Reporting Incident Management Invoice Creation Invoice History Invoice Processing Maintenance Management Metered Billing Mobile Access Monitoring Multiple Payment Options Online Invoicing Payment Processing PCI Compliance Printing Services Integration Real-Time Analytics Real-Time Reporting Recurring Invoicing Recurring/Subscription Billing Tax Calculation Third-Party Integrations Usage Tracking/Analytics User Management Workforce Management ## MuniBilling Integrations Sage Accounting Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review Quicken Integration rated undefined from -1 review ## MuniBilling User Reviews Overall Rating 4.7 Ratings Breakdown 5 76% 4 20% 3 2% 2 2% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.8 Customer support 4.9 Functionality 4.5 MC Mike C. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Review source Reviewed September 2019 Excellent Customer Service 5 The software serves our needs in utility billing well. The differentiator between them and others lies in the customer support. Our Account Manager, \[SENSITIVE CONTENT HIDDEN\], is attentive, friendly, and seemingly always available to help us accomplish our goals. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Customer Service Experience was excellent. Cons: I have no complaints. The software performs well. Read More VA Virginia A. Verified reviewer Government Administration 2-10 employees Used daily for less than 12 months Review source Reviewed July 2022 Great service 5 Excellent Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Assistance and accuracy very hands on and managable Cons: All good nothing to complain about…….. Personnel is great Reasons for choosing MuniBilling Easy to learn Reasons for switching to MuniBilling More simplified Vendor Response Thank you for the review Virginia! We're so glad you love the software. Replied July 2022 Read More JR Judi R. Government Administration 2-10 employees Used other for less than 2 years Review source Reviewed February 2019 Review for MuniBilling 3 The customer service was very helpful. Maybe because of it being the first time there were alot of errors on the registers. The bill seemed to be correct except for a few. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: I like the software. I like the setup of the billing. Very easy to read and understand. Cons: I liked the software. It is hard to say what I didn't like. Read More MD Mark D. Verified reviewer Utilities 2-10 employees Used daily for less than 2 years Review source Reviewed October 2020 One Year Update 5 The system integrates with AMR/AMI and Sensus very well. We manage Electric, Water/Sewer and NGas systems all through metered use and Solid Waste through fixed charges and MuniBilling performs beautifully. The best thing about the system is the people the take care of the customers. Systems mean nothing without strong people behind them. The front line person and their ability and attitude reflect on the entire organization and the team at MuniBilling is first class. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Powerful Adaptable User Friendly Cons: None. Reasons for switching to MuniBilling End of useful life for ACS Read More BG Benjamin G. Verified reviewer Environmental Services 1001-5000 employees Used daily for less than 2 years Review source Reviewed October 2019 MuniBilling - The Standard for Efficiency and Enhanced Service 5 We were able to improve our field service thanks to the improved software, excellent customer service reps, and overall improvement associated with MuniBilling's full service option. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The efficiency and realized cost savings that the software and full-service option from MuniBilling provided to my company, our clients, and the customers we serve on behalf of our clients. Cons: No cons associated with the software or the switch from in-house CS&B to MuniBilling's full service. Read More BC Beth C. Verified reviewer Government Administration 51-200 employees Used daily for less than 6 months Review source Reviewed January 2020 MuniBilling saved the day for the City of Arcadia! 5 Our former Utility Billing company notified us on November 12, 2019 that they were going our of business with an effective end date of November 30, 2019. MuniBilling worked with us and had our data converted had us up and running on the MuniBilling software on December 2, 2019. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use. We have a busy office and having all the appropriate things on one screen for easy access is very important. Cons: We are still in the very early stages (less than two months) with MuniBilling. There are not a lot of issues with it, mostly just things that are different from the software we are used to. They listen to our suggestions and make any changes they are able to. Reasons for choosing MuniBilling MuniBilling was the company who offered us all the pieces of billing we needed: CIS Software; billing; printing of bills; and a customer call center. They were the only company who said they could get us up and running quickly. AND THEY DID! Reasons for switching to MuniBilling Fathom went out of business Read More RR Rhoda\` R. Verified reviewer Utilities 51-200 employees Used daily for less than 2 years Review source Reviewed September 2019 Good product. 5 I came in last June not know anything about the software. I feel now that I can do anything I need to with it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: user friendly, easy to use. I was able to fine the customer, change information, leave note and reminders. Cons: I don't have any for what I use it for. We have had to come up with an excel file for collections, that would not give us what the collections company wanted. so, we had to paid to create one. Reasons for switching to MuniBilling new job Read More HM Heather M. Verified reviewer Accounting 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 WONDERFUL! 5 Fantastic customer support. Was able to talk me threw the entire process I needed. ALWAYS willing to help! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very simple to use!! Totally new user and I have found this system fantastically easy Cons: Have not found anything I don't like about this software!. Read More MK Maureen K. Verified reviewer Government Administration 2-10 employees Used daily for more than 2 years Review source Reviewed June 2020 Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, we needed a new billing company and Munibilling was referred to us. Price is affordable for our small company. Questions are answered in a timely manner. Cons: There is nothing that we don't like about this program. Read More DE Deborah E. Verified reviewer Government Administration 201-500 employees Used daily for less than 12 months Review source Reviewed October 2019 Munibilling 5 I love the fact that anytime I have a problem and call our rep he is on it, and if he isn't available he gets back to me as soon as possible,or someone always try to help, the ease of the software, the fact that customer can pay on line and set up auto pay, the system run quick, i also like i can have more then one session open its helpful when running reports and customer comes in to make a payment Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I can now generated the invoices and put the late fees on and don't have to call and remind someone every month. Cons: this doesn't applied to me, as of today I have no negative/cons things to say about this software Read More Showing 1 - 10 of 54 Reviews [See All Reviews](https://www.softwareadvice.com/utility-billing/munibilling-profile/reviews/) ## MuniBilling Popular Comparisons [Muni-Link vs MuniBilling](https://www.softwareadvice.com/accounting/muni-link-profile/vs/munibilling/)[El Dorado Utility Billing vs MuniBilling](https://www.softwareadvice.com/utility-billing/el-dorado-profile/vs/munibilling/) [Compare All Alternatives](https://www.softwareadvice.com/utility-billing/munibilling-profile/alternatives/) ## Other Top Recommended Utility Billing Software [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) **4.5** (219) Recently recommended **0** times [CIS Utility Billing](https://www.softwareadvice.com/utility-billing/cis-utility-billing-profile/) **4.6** (165) Recently recommended **0** times [Invoiced](https://www.softwareadvice.com/accounting/invoiced-profile/) **4.7** (149) Recently recommended **0** times [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) **4.7** (132) Recently recommended **0** times Stuck Between Options? 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