About Oracle Utilities

Oracle Utilities is a cloud-based and on-premise solution designed to help small to large businesses in the utility sector, providing services for electricity, water and natural gas, manage asset performance, handle customers, and process payments. Features include data visualization, meter data management, scheduling, quotation and load profiling. 

The application lets supervisors monitor working of assets in real-time and manage maintenance operations. Using the analytics module, administrators can gain insights into the activity of systems, identify risks and forecast demands. Customers can use self-service portals to update account information, view bill history, request service appointments and make payments. With the network management module, oper...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

5 Reviews of Oracle Utilities

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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February 2019

Jeffrey A from Management Accounting 58 Corp

Verified Reviewer

Company Size: 10,000+ employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Great Tool

Pros

Oracle Utilities is a great too that benefits me and my fellow co-workers in get our jibs done in many ways!

Cons

Love Utilities and all the things that can be done in my job. The same thing is that employers being cheap causes issue more than Orcale over all.

May 2018

Jennifer from San Jacinto Storage

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

We use oracle for all of our vendor tasks. It's easy to track updates on the job, and progress.

This product is very useful because you can manage all of your tasks in one location. It makes task management very efficient which saves your company money.

Pros

Oracel makes it easy to track exactly where our vendor jobs are at. With multiple properties that we manage, this system makes it easy for a local property manager to insert a task that needs to be completed. Then our Team that handles the vendors receives the task, and selects the vendor, and updates the task to complete the job. When you have a lot of properties, this program makes it very easy to keep track of what is going on and at what property. I know this is how we use our system, but there are so many more applications for oracle. It's a great way to streamline all tasks and aspects of your business into one program. We need this program because of the number of tasks that are put in daily, and when you have a lot of properties, you need a program that can streamline every task. You can even send messages for clarification on tasks from employees in case your not understanding exactly what it is that needs to be completed.

Cons

I wish they had a training program tailored to your specific application of the program. Anytime we get a new employee, we have to have someone train them on oracle. If they had a video for us to give our employees that would make things a little bit easier.

October 2016

Julie from Pge

Verified Reviewer

Company Size: 10,000+ employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2016

Great for Billing

Easy to use for non-programmers to do configuration. As an end-user--- may need more training to see what you're looking for.

Pros

Great billing system for utility company.

Cons

Takes training for end user

April 2018

Gerardo Alexander from Myron Corporation

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Perfect software for keeping product order records.

Pros

If you own a company you can use Oracle for almost everything. Pricing, booking, generating invoices, keep product records, etc.

Cons

You'll need special training to get familiar with a great amount of options it has. You will also need a computer with a good processor and a good amount of memory

July 2018

Daniel from Innova4J

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

5.0

Functionality

4.0

July 2018

Oracle Utilities, expert in tasks.

Pros

Oracle provides a tool to make a detailed tracking of the suppliers and assign them the tasks they need within the platform. The division of rorles is great, fluency and a first level interface, I recommend it.

Cons

It is not very intuitive, the first time I use the tool, I spend a lot of time collecting information to perform the operations. You have no guided experience