Oracle Energy and Water Software

Oracle Energy and Water Software

About Oracle Energy and Water

Oracle Utilities is a cloud-based and on-premise solution designed to help small to large businesses in the utility sector, providing services for electricity, water and natural gas, manage asset performance, handle customers, and process payments. Features include data visualization, meter data management, scheduling, quotation and load profiling. The application lets supervisors monitor working of assets in real-time and manage maintenance operations. Using the analytics module, administrators can gain insights into the activity of systems, identify risks and forecast demands. Customers can use self-service portals to update account information, view bill history, request service appointments and make payments. With the network management module, operators can s...
Close

Image 1 of 4

Oracle Utilities field service cloud

Oracle Energy and Water User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 6 reviews

User Profile

Jeffrey A

Verified reviewer

Company size: 10,000+ employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2019

Great Tool

Pros

Oracle Utilities is a great too that benefits me and my fellow co-workers in get our jibs done in many ways!

Cons

Love Utilities and all the things that can be done in my job. The same thing is that employers being cheap causes issue more than Orcale over all.

Jennifer

Company size: 11-50 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2018

We use oracle for all of our vendor tasks. It's easy to track updates on the job, and progress.

This product is very useful because you can manage all of your tasks in one location. It makes task management very efficient which saves your company money.

Pros

Oracel makes it easy to track exactly where our vendor jobs are at. With multiple properties that we manage, this system makes it easy for a local property manager to insert a task that needs to be completed. Then our Team that handles the vendors receives the task, and selects the vendor, and updates the task to complete the job. When you have a lot of properties, this program makes it very easy to keep track of what is going on and at what property. I know this is how we use our system, but there are so many more applications for oracle. It's a great way to streamline all tasks and aspects of your business into one program. We need this program because of the number of tasks that are put in daily, and when you have a lot of properties, you need a program that can streamline every task. You can even send messages for clarification on tasks from employees in case your not understanding exactly what it is that needs to be completed.

Cons

I wish they had a training program tailored to your specific application of the program. Anytime we get a new employee, we have to have someone train them on oracle. If they had a video for us to give our employees that would make things a little bit easier.

Julie

Company size: 10,000+ employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

October 2016

Great for Billing

Easy to use for non-programmers to do configuration. As an end-user--- may need more training to see what you're looking for.

Pros

Great billing system for utility company.

Cons

Takes training for end user

Sadia

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2021

Best choice for optimizing business

Pros

This software covers almost every aspect of the utility industry. I like how well developed it is both from business and from the backend you cannot simply disturb the working of those algos. It's highly flexible yet flexible enough to generate great revenue.

Cons

As an implementer I did not enjoy the UI. Its so plain.

Gerardo Alexander

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2018

Perfect software for keeping product order records.

Pros

If you own a company you can use Oracle for almost everything. Pricing, booking, generating invoices, keep product records, etc.

Cons

You'll need special training to get familiar with a great amount of options it has. You will also need a computer with a good processor and a good amount of memory

User Profile

Daniel

Verified reviewer

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
2

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

Oracle Utilities, expert in tasks.

Pros

Oracle provides a tool to make a detailed tracking of the suppliers and assign them the tasks they need within the platform. The division of rorles is great, fluency and a first level interface, I recommend it.

Cons

It is not very intuitive, the first time I use the tool, I spend a lot of time collecting information to perform the operations. You have no guided experience