QuikWater vs Rural Billing

QuikWater has 31 reviews and a rating of 4.48 / 5 vs Rural Billing which has 45 reviews and a rating of 4.89 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (31)

4.89 / 5 (45)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

March 5, 2021

December 31, 2020

Pros/Cons

  • Pros

  • Software is easy to learn and very user friendly. Customer support and technical help staff are amazing.

  • Fairly user friendly, GREAT Customer Support, willingness to try to make the Program more of what is needed by taking Customer suggestions and trying to implement them.

  • Cons

  • Lacks a lot of reports needed to prepare for Rate Cases.

  • The software is not very intuitive. It is difficult to remember all the steps to just run a report.

  • Pros

  • The software is very easy to understand and use.

  • I like the ease of use the most. It is easy to use, and input any data as well as printing off anything I need.

  • Cons

  • The only thing I can think of is the activity screen is reflected on two pages instead of one, when choosing the default dates. Other than that, I have no complaints.

  • I don't like that you cannot look up work orders for each specific account. You have to go through every work order you created to find it

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos