# Submeter Billing Software Reviews, Demo & Pricing - 2026 > Review of Submeter Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/utility-billing/submeter-billing-profile --- [Home](https://www.softwareadvice.com/) / [Utility Billing Software](https://www.softwareadvice.com/utility-billing/) / Submeter Billing Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/)[Alternatives](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/alternatives/) # Submeter Billing 2026: Benefits, Features & Pricing Wondering if Submeter Billing is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Submeter Billing 4.6 [(54)](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/) Pricing Starting at $100.00 per month ### About Submeter Billing Submeter Billing is a cloud-based solution that helps businesses create tenant invoices and automate the reading of meters/ Wondering if Submeter Billing is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. ## Submeter Billing User Interface ## Popular Submeter Billing Alternatives Main Product Submeter Billing 4.6 [(54)](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.51Value for money - 4.78Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/) 4.3 [(132)](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 3.97Value for money - 4.14Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Rural Billing](https://www.softwareadvice.com/utility-billing/rural-billing-profile/) 4.9 [(60)](https://www.softwareadvice.com/utility-billing/rural-billing-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.79Value for money - 4.95Customer support - 4.69Functionality Pricing Starting at $2850.00 one time Get Price Alternative Product [ExpenseLogic](https://www.softwareadvice.com/product/456026-ExpenseLogic/) 4.8 [(31)](https://www.softwareadvice.com/product/456026-ExpenseLogic/#reviews) Ratings Breakdown - 4.68Ease of use - 4.58Value for money - 4.69Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) 4.7 [(132)](https://www.softwareadvice.com/utility-billing/energycap-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.61Value for money - 4.83Customer support - 4.53Functionality Pricing Starting at $5000.00 per year Get Price Alternative Product [Zego](https://www.softwareadvice.com/property/zego-profile/) 4.5 [(83)](https://www.softwareadvice.com/property/zego-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.55Value for money - 4.34Customer support - 4.55Functionality Pricing Available upon request Get Price ## Submeter Billing Pricing and Plans Starting price: $100.00 per month Free Trial Free Version Basic $100.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Submeter Billing Features - Popular features found in Utility Billing Customer Management Meter Data Management Non-Metered Billing Online Payments Payment Collection Penalty/Cut-Off Processing Rate Management Reporting & Statistics Self Service Portal Transaction History Work Order Management - More features of Submeter Billing Accounting Activity Dashboard Automatic Backup Billing & Invoicing Billing Rate Management Customizable Reports Electronic Payments For Electricity For Natural Gas For Water Historical Reporting Metered Billing Recurring/Subscription Billing Usage Tracking/Analytics ## Submeter Billing User Reviews Overall Rating 4.6 Ratings Breakdown 5 74% 4 17% 3 9% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.8 Functionality 4.5 YL Yanny L. Verified reviewer Real Estate 51-200 employees Used weekly for more than 2 years Reviewed November 2021 Love Genea! 5 I haven't really had any issues but when I had, the team was always there to answer my questions in a timely manner. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that it's easy to use and makes my life so much easier when it comes to billing back our tenants for their electric usage or to set up their overtime HVAC. I also love how customer service oriented everyone is. Everyone is always so helpful and their replies to emails are always super quick. Love the Genea team! Cons: Nothing....I really love this program! It's easy to use and navigate. Vendor Response Thank you for your feedback! We appreciate the time you took and your continued support :) Replied November 2021 Read More pl patrick l. Verified reviewer Real Estate 2-10 employees Used monthly for more than 2 years Reviewed October 2023 Submeter Billing Review 5 I have had a great overall experience with submeter billing and it makes my job easier while also providing beneficial and detailed information to our tenants to understand the breakdown of their utility usage. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like that it provides the usage data and cost to bill our tenants back for their submetered utility usage. This makes it easier on me to bill our tenants. Cons: Some times when our engineers enter meter readings in the app the readings get stuck in the app and are not received by the submeter billing team. Vendor Response Hello Patrick, Thank you so much for your review. We are glad our product is providing value for you and making your job easier. Replied November 2023 Read More RC Rhonda C. Verified reviewer Real Estate 2-10 employees Used monthly for less than 2 years Reviewed September 2023 Water Meter billing 3 Ratings Breakdown 2 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: ease of reading meters, no other issues Cons: At first it was the constant emails but that has slacked a little. Vendor Response Thank you for your review, Rhonda! We appreciate you taking the time but would like to better understand what we can do better. We will be in touch! Replied September 2023 Read More LH Liz H. Verified reviewer Facilities Services 1001-5000 employees Used monthly for more than 2 years Review source Reviewed May 2023 DMV Property Management 5 It has helped us tremendously with so many tenants having sub-metering for water and / or electric. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, eliminates mistakes from property billing, and able to review for accuracy. Cons: Tenants that have several meters are charged $25 per meter, I get a lot of complaints for that. Vendor Response Thank you for taking the time to review, Liz! Replied May 2023 Read More SL Susan L. Verified reviewer Real Estate 51-200 employees Used daily for more than 2 years Reviewed February 2020 Submeter Billing 5 Nothing but upsides. Great product with reasonable pricing and knowledgeable personnel. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is user friendly and offers various reports. The support team is fabulous. They provide timely metering invoices that can be customized along with emails stating when the invoices are ready, and they notify us if there appears to be an issue with a meter or meter read in advance of submitting the invoices. They are always available, courteous and professional. Cons: Nothing at this time. Everything works as is contracted. Vendor Response Thank you so much for taking the time to write a review on our Submeter Billing product! We are so happy that you love both the product and our support team! Replied February 2020 Read More JL Julie L. Verified reviewer Real Estate 51-200 employees Used monthly for less than 2 years Reviewed August 2023 Simple and Straight-Forward Platform 5 I personally have been using this product a bit over a year and find this to be one of the easiest and simplest submeter invoicing platform ever. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Genea provides a simple and thorough platform for submeter billing. Setting up submeters on a line diagram that provides a visual that is not only easy to locate your meter, but also easy to read and personalize. Cons: Without training, it was a bit difficult to locate the tenant invoices to review and approve, but the great customer service provided by Genea got me through this slight hurdle without any issues. Vendor Response Thank you for taking the time to leave us a review, Julie! We are happy to hear that you are satisfied with our product, and our service. Replied August 2023 Read More JR James R. Verified reviewer Commercial Real Estate 11-50 employees Used daily for more than 2 years Reviewed November 2021 Pleasant Experience 5 Nice Easy and simple use Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and reporting system for businesses Cons: nothing really its easy to use and a great tool Vendor Response Thank you for your feedback! Replied November 2021 Read More lb laura b. Verified reviewer Real Estate 51-200 employees Used monthly for more than 2 years Reviewed August 2023 Commercial Property Life Saver 5 Great experience, finally able to bill tenants accurately for their utility usage. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Genea has provided accurate billing for tenants, while we were underbilling for years while doing manual calculations. Cons: Building engineer has to manually input the meter reads, which can sometimes cause errors. Vendor Response Thank you for your review, Laura! We are always happy to hear feedback from our customers and value your input. If your engineer would like any training on taking reads we are here to assist. He can reach out anytime! Replied August 2023 Read More CB Charles B. Verified reviewer Commercial Real Estate 11-50 employees Used monthly for less than 2 years Reviewed March 2024 Submeter is part of my team 5 Great I feel as if Submeter is part of the building management team Ratings Breakdown 5 Ease of use 5 Functionality Pros: Functionality and ease of use, having a system in place that gives you accurate information Cons: That it is not fully automated and the system can do the readings without human assistance. I would like to just receive reports without having to walk the building Read More AW Ashley W. Verified reviewer Commercial Real Estate 201-500 employees Used monthly for less than 2 years Review source Reviewed May 2023 Reliable! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The transition to Submeter Billing was a breeze. Genea Support + Team go above and beyond to make sure of it. Cons: The only suggestion would be to have the ability to transfer existing users over to another Property. For example, if we have a new tenant that already was using Genea services, they'll have to create new credentials rather than being able to use their existing credentials. Vendor Response Thank you for your feedback, Ashley! We are always working on improving our customer experience and will evaluate this as a feature request for future versions! Replied May 2023 Read More Showing 1 - 10 of 54 Reviews [See All Reviews](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/) ## Submeter Billing Popular Comparisons [Heartland Payments+ vs Submeter Billing](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/vs/submeter-billing/)[Rural Billing vs Submeter Billing](https://www.softwareadvice.com/utility-billing/rural-billing-profile/vs/submeter-billing/)[ExpenseLogic vs Submeter Billing](https://www.softwareadvice.com/compare/194506-submeter-billing/vs/456026-ExpenseLogic/)[EnergyCAP vs Submeter Billing](https://www.softwareadvice.com/utility-billing/energycap-profile/vs/submeter-billing/)[Zego vs Submeter Billing](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/vs/zego/)[CIS Utility Billing vs Submeter Billing](https://www.softwareadvice.com/utility-billing/cis-utility-billing-profile/vs/submeter-billing/) [Compare All Alternatives](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/alternatives/) ## Other Top Recommended Utility Billing Software [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) **4.5** (219) Recently recommended **0** times [CIS Utility Billing](https://www.softwareadvice.com/utility-billing/cis-utility-billing-profile/) **4.6** (165) Recently recommended **0** times [Invoiced](https://www.softwareadvice.com/accounting/invoiced-profile/) **4.7** (149) Recently recommended **0** times [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) **4.7** (132) Recently recommended **0** times Stuck Between Options? 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