Utilibill is a cloud-based solution that features invoice and payment management for utility billing. The solution allows users to access customer information. Users can customize HTML invoices with their branding, using an integrated WYSISYG editor.

The solution automatically sends out reminders and disconnection notices to users who do not pay on time. The payment interactive voice response module lets customers to pay their bills over the phone without human intervention. Customers can also pay online or set up automatic payments through banks.

Integrations include Braintree, Paypal, Ezi Debit and Secure Pay. The solution provides an iPhone meter reading application allows users to collect meters readings on iPhones and iPads. Pricing is per month. Support is offered via phone and email.

Admin configuration panel
Admin configuration panel

Admin configuration panel

Dashboard

Dashboard

Smart meter integration

Smart meter integration

Rate planning

Rate planning

Supported Operating System(s):

Web browser (OS agnostic)



4 Reviews of Utilibill

Overall rating

4.5 / 5 stars

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Katherine from Teachlr Organizaciones LMS

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

It has worked for us as billing software

Pros

It has been very easy and its interface is very dynamic for us, we do billings and its function of automatic invoicing has worked perfect to date, in general lines it has been quite good

Cons

So far we have not found any errors in the platform, however we have very little time using it, to find an error we will let you know

Review Source: Capterra

Jocelyn from Competent Strata Assistance

Ease-of-use

Customer support

February 2016

Use at your peril! System was inoperable in many areas and support lacking

Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software. No service! No billing! No support! When we raised a query we were terminated!

Review Source: Capterra

Alexandra from Snowy Mountains Telecommunications

Ease-of-use

Customer support

November 2013

Great cost effective billing platform

Love the flexibility of Utilibill. Billing is automated, customers love payment IVR and all the automation around self configuration. Collecting the money is soo easy now and its made a big difference to cash flow.

Review Source: Capterra

Damian from Telcoinabox

Ease-of-use

Customer support

October 2009

End to end billing provisoning and payments + customer portal

Awesome systm that has replaced mny disperate unconnected systems with this all-in-wonder platform. They are contantly adding improvements also

Pros

100% web based
software as a service
15 plug in modules
highly customisable
competitive pricing @ between 1 and 2% of monthly revenue

Cons

none so far

Review Source: Capterra

Displaying 1 - 4 of 4 reviews