# VertexOne Software Reviews, Demo & Pricing - 2026

> Review of VertexOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/utility-billing/vertexone-profile

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VertexOne

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Overview

# VertexOne 2026: Benefits, Features & Pricing

Wondering if VertexOne is right for your organization?

Our Utility Billing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

VertexOne

5.0

[(1)](https://www.softwareadvice.com/utility-billing/vertexone-profile/#reviews)

Pricing

Starting at $1.00 per month

### About VertexOne

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With over 30 years of experience, VertexOne is uniquely positioned to assist our customers in delivering a compelling value proposition which will help them redefine how they think about the customer experience. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement portals – we empower our customers to deliver a UX that matters by leveraging innovative technology to deliver new levels of efficiency and cost effectiveness.

Wondering if VertexOne is right for your organization?

Our Utility Billing Software selection experts can help you in 15 minutes or less.

## VertexOne User Interface

## Popular VertexOne Alternatives

Main Product

VertexOne

5.0

[(1)](https://www.softwareadvice.com/utility-billing/vertexone-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Submeter Billing](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/)

4.6

[(54)](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.51Value for money
-   4.78Customer support
-   4.46Functionality

Pricing

Starting at $100.00 per month

Get Price

Alternative Product

[Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/)

4.3

[(132)](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   3.97Value for money
-   4.14Customer support
-   4.30Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Rural Billing](https://www.softwareadvice.com/utility-billing/rural-billing-profile/)

4.9

[(60)](https://www.softwareadvice.com/utility-billing/rural-billing-profile/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.79Value for money
-   4.95Customer support
-   4.69Functionality

Pricing

Starting at $2850.00 one time

Get Price

Alternative Product

[ExpenseLogic](https://www.softwareadvice.com/product/456026-ExpenseLogic/)

4.8

[(31)](https://www.softwareadvice.com/product/456026-ExpenseLogic/#reviews)

Ratings Breakdown

-   4.68Ease of use
-   4.58Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Available upon request

Get Price

Alternative Product

[EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/)

4.7

[(132)](https://www.softwareadvice.com/utility-billing/energycap-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.61Value for money
-   4.83Customer support
-   4.53Functionality

Pricing

Starting at $5000.00 per year

Get Price

## VertexOne Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## VertexOne Features

-   Popular features found in Utility Billing
    
    Customer Management
    
    Meter Data Management
    
    Non-Metered Billing
    
    Online Payments
    
    Payment Collection
    
    Penalty/Cut-Off Processing
    
    Rate Management
    
    Reporting & Statistics
    
    Self Service Portal
    
    Transaction History
    
    Work Order Management
    
-   More features of VertexOne
    
    ACH Payment Processing
    
    Billing & Invoicing
    
    For Electricity
    
    For Natural Gas
    
    For Water
    
    Metered Billing
    

## VertexOne User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used VertexOne and would like to share your experience with others?

GG

Georges G.

Government Administration

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

Great organization to work with. Excellent Customer Services and Response times

5

Very user friendly and provides information and data needed to ensure our customers are receiving correct billing information.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We use SAP and Vertex is our sole host. The Vertex Organization is very proactive and attentive to our needs and requirements. As a government entity, we have to follow many rules, regulations, ordinances, laws, etc. Vertex is always by our side when the system needs updating and work in concert with us to ensure we have what we need to conduct our business. They follow up and very engaged with us and my team.

Read More

Showing 1 - 1 of 1 Reviews

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**4.7** (132)

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Stuck Between Options?

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