--- title: "VertexOne Software Reviews, Demo & Pricing - 2026" description: "Review of VertexOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/utility-billing/vertexone-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Utility Billing Software](https://www.softwareadvice.com/utility-billing/) / VertexOne Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # VertexOne Review From $1/month 1 plan Wondering if VertexOne is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview VertexOne 5.0 [(1)](https://www.softwareadvice.com/utility-billing/vertexone-profile/#reviews) Pricing Starting at $1.00 per user per month ### About VertexOne VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With over 30 years of experience, VertexOne is uniquely positioned to assist our customers in delivering a compelling value proposition which will help them redefine how they think about the customer experience. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement portals – we empower our customers to deliver a UX that matters by leveraging innovative technology to deliver new levels of efficiency and cost effectiveness. Do you work for VertexOne? [Manage this product listing](https://www.g2.com/products/vertexone/claim_requests/new?auto=true) Wondering if VertexOne is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. ## VertexOne User Interface ## Popular VertexOne Alternatives Main Product VertexOne 5.0 [(1)](https://www.softwareadvice.com/utility-billing/vertexone-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Zego](https://www.softwareadvice.com/property/zego-profile/) 4.5 [(90)](https://www.softwareadvice.com/property/zego-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.54Value for money - 4.39Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) 4.5 [(220)](https://www.softwareadvice.com/online-payment/authorize-net-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.39Value for money - 4.34Customer support - 4.37Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Visual Intelligence Portfolio Suite](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/) 4.7 [(73)](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.62Value for money - 4.89Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Fluentgrid CIS](https://www.softwareadvice.com/cafm/fluentgrid-cis-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Fluentgrid MDMS](https://www.softwareadvice.com/utility-billing/fluentgrid-mdms-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price ## VertexOne Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## VertexOne Features - Popular features found in Utility Billing Customer Management Meter Data Management Non-Metered Billing Online Payments Payment Collection Penalty/Cut-Off Processing Rate Management Reporting & Statistics Self Service Portal Transaction History Work Order Management - More features of VertexOne ACH Payment Processing Billing & Invoicing For Electricity For Natural Gas For Water Metered Billing ## VertexOne User Reviews ## VertexOne customer ratings - Overall rating: 5/5 - Total reviews: 1 ### Rating distribution - 5 stars: 1 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- Have you used VertexOne and would like to share your experience with others? ### Great organization to work with. Excellent Customer Services and Response times - Overall rating: 5/5 - Reviewer: Georges G. - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered Very user friendly and provides information and data needed to ensure our customers are receiving correct billing information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use SAP and Vertex is our sole host. The Vertex Organization is very proactive and attentive to our needs and requirements. As a government entity, we have to follow many rules, regulations, ordinances, laws, etc. Vertex is always by our side when the system needs updating and work in concert with us to ensure we have what we need to conduct our business. They follow up and very engaged with us and my team. --- Showing 1 - 1 of 1 Reviews ## Other Top Recommended Utility Billing Software [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) **4.5** (220) Recently recommended **0** times [Invoiced](https://www.softwareadvice.com/accounting/invoiced-profile/) **4.7** (149) Recently recommended **0** times [Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/) **4.3** (133) Recently recommended **0** times [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) **4.7** (132) Recently recommended **0** times Stuck Between Options? Our experts can help you compare VertexOne with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice