# Visual Intelligence Portfolio Suite Software Reviews, Demo & Pricing - 2026 > Review of Visual Intelligence Portfolio Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile --- [Home](https://www.softwareadvice.com/) / [Utility Billing Software](https://www.softwareadvice.com/utility-billing/) / Visual Intelligence Portfolio Suite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/reviews/)[Alternatives](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/alternatives/) # Visual Intelligence Portfolio Suite 2026: Benefits, Features & Pricing Wondering if Visual Intelligence Portfolio Suite is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Visual Intelligence Portfolio Suite 4.7 [(73)](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/reviews/) Pricing Pricing available upon request ### About Visual Intelligence Portfolio Suite Software Solutions VIP Suite public sector software was designed to manage public finances with easy and security. It runs on VIP Cloud, a platform that utilizes a trusted resource for cloud-based services. VIP Cloud compatible software: • VIP Accounting • VIP Budgeting & Analytics • VIP Payroll & HR • VIP Utility Billing • VIP AP Automation With VIP Cloud services, you receive: • Total control of your network configuration • Layers of security control powered by AWS • Built-in firewalls and encryption • Data storage protection from power outages, overheating servers, and natural disasters • Daily data backups that provide rapid recovery from any emergency • 99.99% uptime, speed and safety provided by AWS Benefits of VIP Cloud are: • Increases remote access • Accommodates alternative work schedules and remote work • Log in anywhere, any time • Less time needed to support IT infrastructure • Manages cloud-based servers and built-in backups allow your IT team to concentrate on more important tasks • Protected data from any threat • Reduced time performing software updates and manual data backups With the VIP Suite financial software for local governments and utility companies,... public organizations can manage their utility billing, budgeting, AR, AP, HR, payroll, and general accounting. Each program also has easy-to-use dashboards and reporting features to allow for painless year-end processes. Organizations will be able to make informed decisions, plan budgets more effectively, forecast more accurately, and maintain better vendor relationships. VIP Suite comes with highly rated customer service and implementation. The team has received an over 99% CSAT (customer satisfaction) rating for the past 6 years. The team solves queries same day, usually in less than 4 hours. It also includes people who have worked in public sector roles, like finance directors, fiscal officers, auditors, clerks, and more. Software Solutions is 100% employee owned, creating a culture of respect and comradery. It has high employee retention, which allows rapport to develop between client and company. Wondering if Visual Intelligence Portfolio Suite is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. ## Visual Intelligence Portfolio Suite User Interface ## Popular Visual Intelligence Portfolio Suite Alternatives Main Product Visual Intelligence Portfolio Suite 4.7 [(73)](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.62Value for money - 4.89Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [NEOGOV](https://www.softwareadvice.com/hr/neogov-profile/) 4.5 [(850)](https://www.softwareadvice.com/hr/neogov-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.30Value for money - 4.37Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [OpenGov Permitting & Licensing](https://www.softwareadvice.com/government/opengov-citizen-services-profile/) 3.9 [(80)](https://www.softwareadvice.com/government/opengov-citizen-services-profile/reviews/) Ratings Breakdown - 3.80Ease of use - 3.80Value for money - 3.75Customer support - 3.61Functionality Pricing Available upon request Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [TEKConnectGov](https://www.softwareadvice.com/municipal/tekconnectgov-profile/) 5.0 [(3)](https://www.softwareadvice.com/municipal/tekconnectgov-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Esper](https://www.softwareadvice.com/product/352379-Esper/) 5.0 [(2)](https://www.softwareadvice.com/product/352379-Esper/#reviews) Ratings Breakdown - 4.50Ease of use - 4.0Value for money - 4.50Customer support - 4.50Functionality Pricing Starting at $0.01 per year Get Price ## Visual Intelligence Portfolio Suite Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Visual Intelligence Portfolio Suite Features - Popular features found in Utility Billing Customer Management Meter Data Management Non-Metered Billing Online Payments Payment Collection Penalty/Cut-Off Processing Rate Management Reporting & Statistics Self Service Portal Transaction History Work Order Management - More features of Visual Intelligence Portfolio Suite Access Controls/Permissions Accounting ACH Payment Processing Activity Dashboard Activity Tracking API Approval Process Control Audit Management Automatic Backup Billing & Invoicing Budgeting/Forecasting Calendar Management Collaboration Tools Commenting/Notes Compliance Management Contact Database Customizable Fields Customizable Templates Data Visualization Document Management Drag & Drop Electronic Payments Email Management Employee Management Financial Management Fixed Asset Management Forecasting For Electricity For Natural Gas For Trash For Water General Ledger Historical Reporting Inventory Management Metered Billing Mobile Access Monitoring Payment Reminders Performance Metrics Printing Services Integration Project Management Purchasing & Receiving Real-Time Updates Recurring/Subscription Billing Refund Management Task Management Third-Party Integrations Usage Tracking/Analytics User Management Utility Billing Workflow Automation Workflow Management ## Visual Intelligence Portfolio Suite User Reviews Overall Rating 4.7 Ratings Breakdown 5 73% 4 26% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.9 Functionality 4.6 LM LISA M. Verified reviewer Consumer Services 51-200 employees Used daily for less than 12 months Review source Reviewed July 2025 VIP Survey 5 I have enjoyed the program. I am working on trusting myself instead of second guessing myself with the program. The program has reduced the time for payroll prep a great deal. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am still familiarizing myself with the program; however, I have enjoyed the ease of moving from preparing payroll to going directly to the accounts payable to pay invoices. Cons: I am not a fan of the grids at this time. I am looking forward to learning more on how to use these at the conference. I believe if I understand them more I will be able to utilize better. Vendor Response Thanks for the feedback! We're confident that once fully acclimated to the system, you'll love the grids. At least, that's what we've heard from other customers. Replied July 2025 Read More JM Jane M. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Review source Reviewed November 2024 Excellent. Exceptional. 5 Exceptional. Great customer service with insight. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, exceptional accounting system Cons: I don't have any issues with the VIP suite. Reasons for switching to Visual Intelligence Portfolio Suite Previous administration made the switch from Civica Vendor Response Thanks for the positive feedback! Replied November 2024 Read More SH Sheila H. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Review source Reviewed June 2025 Satisfied customer 4 For the majority I am pretty satisfied with VIP. I think it is pretty easy to navigate. There are a few adjustments need for the software. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: I like the ease of making mass changes and storing information within each payroll and each employee. Cons: More availability in the column chooser Past payroll registers or paystubs will pull in current wages instead of the wage from the time requested. Reasons for switching to Visual Intelligence Portfolio Suite The auditor decided we needed an upgrade. Vendor Response Thank you for your feedback! We appreciate the detail so we can continue to improve our software. Replied June 2025 Read More EF Emily F. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed October 2024 This is the software you’ve been hoping for! 5 I love the software and the team! The software is extremely user friendly and the company is actually open to my feedback and recommendations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Efficiency! Whether it’s budget, purchasing, or planning my turn around time is at food speed! Cons: Department users struggle with purchase order adjustments Reasons for switching to Visual Intelligence Portfolio Suite The main switch was custom reporting, integrated workflows, and most importantly a responsive support team. Vendor Response Thanks for the feedback and recommendation! We appreciate you! Replied November 2024 Read More BJ Brenda J. Verified reviewer Government Administration 51-200 employees Used daily for less than 12 months Reviewed October 2024 Payroll & A/P 5 Love this software and having 40 years experience I have worked with many softwares doing accounting Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Going over all the areas and talking with the experts to figure out ways to improve my job and work smarter not harder. Cons: On the cloud it spins and times out alot Reasons for switching to Visual Intelligence Portfolio Suite More capabilities could help our jobs to become more computerized Vendor Response Thanks for the feedback! Replied November 2024 Read More AG Amanda G. Verified reviewer Real Estate 201-500 employees Used daily for less than 6 months Reviewed October 2024 Chief Deputy Treasurer 5 i feel i have learned more about VIP it was so nice to talk to others about how to trouble shoot Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: county table was so nice to have the open discussion with the other counties Cons: I honestly can’t say i had any i enjoyed all classes i attended Reasons for switching to Visual Intelligence Portfolio Suite we were living in the stone ages and it was time to change Vendor Response Thanks for the feedback about our annual user conference and software! We're glad you enjoyed it! Replied November 2024 Read More LI Linda I. Verified reviewer Libraries 11-50 employees Used daily for more than 2 years Review source Reviewed June 2025 VIP—software designed for the user 5 Very good even though I never went through an official training period — I had to jump right in without guidance. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Very user friendly. I like the fact you can create reports, view them, and then print and or save them. Cons: There are features I don’t use that I probably would benefit from. Due to time constraints, researching different methods to achieve analytical or financial reports has not been completed. Vendor Response Thanks for the review! We appreciate you! Replied June 2025 Read More LH Lynda H. Verified reviewer Government Administration 11-50 employees Used daily for less than 12 months Review source Reviewed June 2025 Happy with VIP 4 Once trained, it's very easy to use. I really appreciate the customer support. It helps us get our payroll done and employee records. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Very good support either via calling in a ticket or the online articles. I like the error messages as well. Very helpful. Cons: There are times that I think I'm done - like with Misc. Receipts - there is another level and it isn't very intuitive. Vendor Response Thanks for your feedback! We appreciate the detail of your feedback so we can continue to improve. Replied June 2025 Read More CH Cari H. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Review source Reviewed June 2025 Everyone needs VIP! 5 I have had a very positive experience. The system is very easy to use. There is always a way to get what you need from VIP. The customer support is top notch, too! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The system is very user friendly! I love the ease of use! There is always a way to get what you need from VIP - whether it be with a grid or a report. Cons: I wish it had a timekeeping component. I love the way VIP works and just want it to be able to do everything! Vendor Response Thanks for the review! We appreciate it! Replied June 2025 Read More PB Paige B. Verified reviewer Government Administration 501-1000 employees Used daily for less than 6 months Review source Reviewed June 2025 Washington County Auditors Office 5 Going from Egov to VIP was a learning curve but the team we had helping us was great! From the weekly zoom meetings to answering any questions we had while we are practicing in the sandbox they were able to have us ready for when we went live. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Going paperless was a big thing for us! Being able to give our departments more freedom to run there own reports with live information was also a great addition. Cons: The biggest issue for us was we had to do a complete chart of accounts renumber. VIP was great with helping us through and answering any questions we had it was just a huge adjustment for us to have to get use to. Reasons for switching to Visual Intelligence Portfolio Suite They are no longer going to support egov Vendor Response Thanks for the review! We appreciate you! Replied June 2025 Read More Showing 1 - 10 of 73 Reviews [See All Reviews](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/reviews/) ## Visual Intelligence Portfolio Suite Popular Comparisons [NEOGOV vs Visual Intelligence Portfolio Suite](https://www.softwareadvice.com/hr/neogov-profile/vs/visual-intelligence-portfolio/) [Compare All Alternatives](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/alternatives/) ## Other Top Recommended Utility Billing Software [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) **4.5** (219) Recently recommended **0** times [CIS Utility Billing](https://www.softwareadvice.com/utility-billing/cis-utility-billing-profile/) **4.6** (165) Recently recommended **0** times [Invoiced](https://www.softwareadvice.com/accounting/invoiced-profile/) **4.7** (149) Recently recommended **0** times [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) **4.7** (132) Recently recommended **0** times Stuck Between Options? 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