Visual Utility Billing is a cloud-based utility billing solution designed to help municipalities and authorities to manage their daily operations. Key features include billing, payment processing and customer service. The solution can also be installed on Windows-based machines with data stored locally on users’ networks.
Visual Utility Billing offers a dashboard that helps users view scheduled, overdue and completed tasks. They can also access the status of work orders and manage non-billing related tasks by setting personal reminders.
Visual Utility Billing helps users manage calendars, send electronic bills with customized or standard messages, process payments and allow customers to settle bills via debit or credit card. Users can also print, download and email pre-configured and custom reports. Support is offered through an online portal during business hours.