--- title: "AMCS Utility Billing Software Reviews, Demo & Pricing - 2026" description: "Review of AMCS Utility Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/utility-management/amcs-utility-billing-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Utility Billing Software](https://www.softwareadvice.com/utility-billing/) / AMCS Utility Billing Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/reviews/)[Alternatives](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/alternatives/) # AMCS Utility Billing Review Custom quote Free version Free trial 1 plan Wondering if AMCS Utility Billing is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview AMCS Utility Billing 4.8 [(80)](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/reviews/) Pricing Pricing available upon request ### About AMCS Utility Billing AMCS Utility Billing is a cloud-based, full-featured, and affordable SaaS application for water, sewer, and electricity billing. Ideal for municipalities, private companies, and public utilities, it offers a Customer Information System that tracks customers, meters, invoices, and payments in one application. Out-of-the-box features include metered, stepped, and flat rate automated billing, with unlimited configurable rate structures and reports. Enjoy streamlined meter reading entry, payment processing, SMS payment reminders, and a web portal for customers to view usage and pay bills. AMCS provides a dashboard and monthly or quarterly reporting to help organizations understand business performance. Users can access aged receivables, revenue reports, collections, meter readings, customer reports, and more. The Invoice template editor and user-configurable Customer Portal allow for easy customization. Wondering if AMCS Utility Billing is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. ## AMCS Utility Billing User Interface ## Popular AMCS Utility Billing Alternatives Main Product AMCS Utility Billing 4.8 [(80)](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/reviews/) Ratings Breakdown - 4.79Ease of use - 4.40Value for money - 4.91Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [SMART360](https://www.softwareadvice.com/utility-billing/bynry-profile/) 5.0 [(1)](https://www.softwareadvice.com/utility-billing/bynry-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $1.39 per month Get Price Alternative Product [Tridens Monetization](https://www.softwareadvice.com/accounting/tridens-monetization-profile/) 5.0 [(25)](https://www.softwareadvice.com/accounting/tridens-monetization-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.96Value for money - 4.96Customer support - 5.0Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [Oracle Energy and Water](https://www.softwareadvice.com/cmms/oracle-energy-and-water-profile/) 4.7 [(6)](https://www.softwareadvice.com/cmms/oracle-energy-and-water-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.33Value for money - 4.67Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) 4.5 [(220)](https://www.softwareadvice.com/online-payment/authorize-net-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.39Value for money - 4.34Customer support - 4.37Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [MuniBilling](https://www.softwareadvice.com/utility-billing/munibilling-profile/) 4.7 [(54)](https://www.softwareadvice.com/utility-billing/munibilling-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.79Value for money - 4.87Customer support - 4.47Functionality Pricing Starting at $1200.00 per month Get Price ## AMCS Utility Billing Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AMCS Utility Billing Features - Popular features found in Utility Billing Customer Management Meter Data Management Non-Metered Billing Online Payments Payment Collection Penalty/Cut-Off Processing Rate Management Reporting & Statistics Self Service Portal Transaction History Work Order Management - More features of AMCS Utility Billing ACH Payment Processing Alerts/Escalation Alerts/Notifications API Asset Lifecycle Management Audit Trail Billing & Invoicing Billing Rate Management Call Data Records(CDR) Customer Accounts Email Management For Electricity For Internet Service Providers (ISP) For Natural Gas For Telecommunications Industry For Trash For Water Historical Reporting Metered Billing Payment Processing Payment Reminders Recurring/Subscription Billing Reminders User Management Utility Billing Workflow Management Workforce Management ## AMCS Utility Billing Integrations QuickBooks Online Advanced Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review ## AMCS Utility Billing User Reviews ## AMCS Utility Billing customer ratings - Overall rating: 4.8/5 - Total reviews: 80 ### Rating distribution - 5 stars: 67 reviews (84%) - 4 stars: 11 reviews (14%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.4/5 - Customer support: 4.9/5 - Functionality: 5/5 --- ### WaterWorks - Overall rating: 5/5 - Reviewer: Stephen D. - Product usage: Used unspecified for unspecified - Reviewed: October 2013 - Review source details: This review was submitted organically. No incentive was offered I used the program in billing for the Village for close to seven years. The program was easy to install and enter customer information. The only problem I had was getting rid of old accounts. But, the lady I dealt with, 'Terri' was great at helping me solve my problems. John, the boss, well he was plenty patient with me and took the time to help. I dealt with Terri, mostly, and she is on the ball and patient as well. I think they could include a couple of things, but overall the program gives what is necessary for billing and records. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Happy customer - Overall rating: 5/5 - Reviewer: Cathy N. - Product usage: Used unspecified for unspecified - Reviewed: August 2011 - Review source details: This review was submitted organically. No incentive was offered Highly recommended!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros I have used the WaterWorks program since 1993. I have always found the software to be user friendly, easy to learn, easy for me to train others to use. Their staff is always so helpful and willing to assist you that it has always made it a joy to work with them. I am very grateful that we have their software and great customer service!!! Thank you LMS!!! #### Cons Can't think of any. --- ### Use at your peril! System was inoperable in many areas and support lacking - Overall rating: 2/5 - Reviewer: Jocelyn S. - Product usage: Used unspecified for unspecified - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software. No service! No billing! No support! When we raised a query we were terminated! #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 --- ### Saves lots of time and can be run from anywhere - Overall rating: 5/5 - Reviewer: George W. - Industry: Accounting - Company size: 2-10 employees - Product usage: Used unspecified for unspecified - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered We looked at a number of systems on Capterra and love Electricitybilling.com It is used to bill tenants use of electricity. Customers all pay online with credit card facilities and the bills are nice colourful and informative. The workflow that has been added means customers enter requests directly into our system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Just need my internet browser to run it #### Cons I need a password to login to it. They say thats a requirement for security compliance. --- ### Amazing Software - Overall rating: 5/5 - Reviewer: Melanie C. - Product usage: Used unspecified for unspecified - Reviewed: July 2014 - Review source details: This review was submitted organically. No incentive was offered This software is very easy to understand, quick to learn how to use, and if you ever have any questions what so ever, no worries, they have the best Customer Service. Its not just like calling for help with a company but calling for help from a friend. When I call Terri its like getting personal help from a friend who knows everything about my company as well as me as a person. I have never or will never plan to switch to anyone else. Thank Goodness for WaterWorks!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Great for billing HOA for electricity, water, sewer and trash - Overall rating: 5/5 - Reviewer: Alex W. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. regular improvements, lots of features, easy to use. Being on the internet means all the updates happen in the cloud and we just open our browser and the system is there. i can do bill runs from home if i need to. this is great as sometimes bill runs fall on the weekend and i want to be with my family. invoices are full colour and i can automate sending reminders and sms. what i like most is that they keep enhancing it with new features to save time . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Awesome Customer Service - Overall rating: 4/5 - Reviewer: JoAnne C. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered The product is good, but the Customer Service is AWESOME! Our Rep is Teri, and she is always very willing to help, has the right answers and follows up on all requests. We appreciate her so much! WaterWorks allows our City to seamlessly bill our patrons monthly, and typically if there is a problem with the billing it is on our side, and not based on the product. We are very satisfied, and we wish all of our software was as easy to use. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### I am new to billing utilities and I am so glad I chose WaterWorks. - Overall rating: 5/5 - Reviewer: Vonda G. - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered I knew nothing about billing for a rural water system and chose this software because of good reviews. I am so glad I did, this software is very user friendly even for newcomers! The customer service is excellent. I called several times after set up with questions and Terri was so patient with me and if I had to leave a message or she was helping someone else when I called, she always calls back very quickly. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### My Experience - Overall rating: 4/5 - Reviewer: Becky & Sissy W. - Product usage: Used unspecified for unspecified - Reviewed: August 2011 - Review source details: This review was submitted organically. No incentive was offered LOVE it, LOVE It, LOVE it #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros Love this program. I know if I can't remember or can't figure something out my trusted buddy (Terry) can. She is a phone call away & is always so nice - no matter how many times a day I may call her. #### Cons Wish their could be another way of dealing with accounts other than adjustments --- ### Fordland city - Overall rating: 5/5 - Reviewer: Kathy J. - Product usage: Used unspecified for unspecified - Reviewed: August 2011 - Review source details: This review was submitted organically. No incentive was offered I highly recommend this company. They are always trying ways to improve to make it better. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros This system is the best I have used. It's very easy to follow and if you ever have a problem you can call and talk to someone. Easy to add people and disconnect. #### Cons I really have nothing bad to say about the whole system --- Showing 1 - 10 of 80 Reviews [See All Reviews](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/reviews/) ## AMCS Utility Billing Popular Comparisons [Muni-Link vs AMCS Utility Billing](https://www.softwareadvice.com/compare/141235-muni-link/vs/395259-AMCS-Utility-Billing/)[Rural Billing vs AMCS Utility Billing](https://www.softwareadvice.com/compare/55710-rural-billing/vs/395259-AMCS-Utility-Billing/) [Compare All Alternatives](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/alternatives/) ## Other Top Recommended Utility Billing Software [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) **4.5** (220) Recently recommended **0** times [Invoiced](https://www.softwareadvice.com/accounting/invoiced-profile/) **4.7** (149) Recently recommended **0** times [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) **4.7** (132) Recently recommended **0** times [Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/) **4.3** (132) Recently recommended **0** times Stuck Between Options? 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