Overtime HVAC vs Submeter Billing
Overtime HVAC has 51 reviews and a rating of 4.82 / 5 stars vs Submeter Billing which has 46 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I like that this software makes it easy for not only for our tenants but also for our staff for the scheduling of overtime HVAC.
- Easy to put in a request for after hours air. Great customer service if you ever need to get a hold of someone for help.
Cons
- I don't get advised on what the error is. For example if access is not granted, I would have to call someone to find out why.
- Sometimes can be confusing while adding specific time zones.
Pros
- We mostly use this via mobile phone. I have four people on my team that use this and it was extremely easy for them to learn how to use it.
- I don't need to read meter photos, as our building tech enters the numbers into Genea’s system directly. However, the photos are available for auditing purposes, which is great.
Cons
- I think sometimes it can be difficult when you deal with different people MTM putting together your billing because you get the same questions asked a lot.
- Tenants that have several meters are charged $25 per meter, I get a lot of complaints for that.
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