Skybill Utility Billing

RATING:

4.60

About Skybill Utility Billing

Skybill is an on-premise and cloud-based utility billing solution. The solution helps users define properties and service addresses for each customer. Users can set multiple tariff plans based on the combination of rates and services. Skybill has an automated billing process cycle that retrieves usage from meter readings, sends the bill to customers and then collects money from bank payment systems. The solution allows users to customize bills. Integration with Microsoft Dynamics NAV ERP provides a client self-service web portal and real-time account management. Users can also export billing data to their existing enterprise resource planning solutions. Pricing is per user per month. Support is offered via phone and email.

Skybill Utility Billing Pricing

1 user (system user like manager, accountant) - €95 per month. Pricing depends on the number of users in the organization. Contact SkyBill for detailed pricing information.

Starting price:

€95.00 per month

Free trial:

Available

Free version:

Available

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Skybill Utility Billing Reviews

Overall Rating

4.60

Ratings Breakdown

(3)

(2)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

4.5

Functionality

Most Helpful Reviews for Skybill Utility Billing

5 Reviews

Write a Review

Vladimirs

51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed August 2016

Jelgavas Udens IT administrator

I've been working with this product since 2006 and always received required support and assistance which always contained solutions for the problems I encountered with

PROS

The Software works efficiently and hassle free, easy-to-use user interface.

CONS

Need testing before update and upgrade install on production database

Inguna

11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed August 2016

Madonas Udens Chief Accauntant

With this product I worked since 2005. From the company's side always received support and assistance, always found a solution to the problem and recommendations for improvement.

PROS

easy to use ..

CONS

updates und new versions sometimes cause problems

Fergal

Environmental Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2019

Electricity Billing Engine for a Small Supplier

Skybill is our billing engine for electricity supply and links to metering and smart metering data systems.

PROS

The software is flexible, capable of being customised to our specific needs and cost effective.

CONS

The downside of being customisable is that you have to write your own manual for the customisation!

Reason for choosing Skybill Utility Billing

Skybill was more flexible and cost effective than alternatives.

Vendor Response

Thank you Fergal for your review. I can only agree with comment, and Cons are also right- as customization's are very specific and usually made for just one company there is lack of documentations and it has to be created additionally, We can do it or client can do it.

Replied October 2019

Richard

Verified reviewer

Utilities, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2019

Skybill utility review

I have control and visibility on my water business

PROS

It is well designed for the purpose intended. That is Utilities . We use for water billings and it is well designed and it has served our purpose. I had no ms Navision skills but i managed to install and customise it for our business. Though i have not used it for other capabilities like warehouse inventory management, i believe it is a great software platform which we shall adapt for better business assurance and billing. We have been using for almost a year now but still at it

CONS

It is bit technical and requires someone with good ms skills and computing

Gints

Information Technology and Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2019

SkyBill Utility

PROS

Very easy to use, functional design. Easy to add meters, clients. Flexible billing options based on groups of customers, meters.

CONS

More customizable dashboard so i can attach frequently used function shortcuts for quick access.