About Minerva

Minerva empowers you to effortlessly create clickable instructions for anything online. Any time you have to communicate a set of steps, without physically standing next to someone, you can use Minerva!

The tool is free. For additional paid features (e.g. analytics, collaborative editing), we're excited to offer additional support.


Read More

Supported Operating System(s):

23 Reviews of Minerva

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

April 2021

Tania from LifeLabs Learning

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Stop not using Minerva

Pros

It saves you countless hours of time and frustration passing on information and reading through long documentation files. This means your team can go faster in everything it does.

Cons

Too soon to tell! When we first started using the product there were a few small bugs, but the team addresses and resolves them very quickly.

Response from Minerva Knows

Replied April 2021

Thank you so much Tania, you've been so wonderful and supportive as a customer!

March 2021

Peter from Hyperbasic

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Super helpful remembering how to do things

Really love Minerva and would highly recommend it.

Pros

I use Minerva to help me remember how to do things on Salesforce, and a few other platforms. It's like a bank of process knowledge that I can draw from. I spend most of my day in Chrome, so it's perfect. We've started using the Pro tools with my project team too. It helps replace screenshots and makes it much easier to communicate remotely.

Cons

The onboarding process is a little wonky, but the tool is actually super easy once you get used to it.

Reasons for Choosing Minerva

Minerva has free tools that make it easier to get started.

April 2021

Khara from Furey Financial Services

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

April 2021

Simple and easy to use

Pros

I like that by sharing the link to the recipe, it automatically brings you to the starting page before walking you through each step of the process. It's much easier to follow than a video where you may need to pause and rewind if it's going to fast.

Cons

Not necessarily something I like least, but a feature I would love to see added is being able to navigate to specific cells in a Google Sheet as well as part of a recipe. This would be something I can see us using heavily.

June 2021

Melissa from Starbucks

Company Size: 10,000+ employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Overall Good Software - Would Recommend

Pros

I'm able to recreate things that my mom always asks about, like how to make a pdf or share pictures with your distant relatives. It saves time because I don't have to explain sincd Minerva shows how instead.

Cons

Still has some work to do to be more intuitive.

March 2021

Eric from Explorers' Lab

Company Size: 2-10 employees

Industry: Venture Capital & Private Equity

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Incredible time saver

It was incredibly intuitive, and I would recommend anyone trying it if you are trying to build symmetry into the experience you have with anyone you'd come in contact with...

Pros

I can't tell you how many hours I've lost by carefully curating instructions for team members as we onboard new processes, tools, etc. Not only is that a poor use of my time, but my way of presenting instructions isn't always clear to everyone. It's incredible someone has finally built an easy way to overlay instructions precisely onto the tools we use.

Cons

It could do so much more, but I understand they have to prioritize so I'm just disappointed that I have to wait for new features!

Reasons for Switching to Minerva

Powerpoint required an entirely manual screen-shot based process for every recipe.