# PlaybookUX Software Reviews, Demo & Pricing - 2026 > Review of PlaybookUX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ux/playbookux-profile --- [Home](https://www.softwareadvice.com/) / [User Experience (UX) Software](https://www.softwareadvice.com/ux/) / PlaybookUX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # PlaybookUX 2026: Benefits, Features & Pricing Wondering if PlaybookUX is right for your organization? Our User Experience (UX) Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview PlaybookUX 5.0 [(7)](https://www.softwareadvice.com/ux/playbookux-profile/#reviews) Pricing Starting at $49.00 per month ### About PlaybookUX PlaybookUX is a user-testing tool to get video-based feedback from the target demographic on websites, prototypes, concepts and more. PlaybookUX is a video-based feedback platform that allows users to easily collect user-testing videos from their target demographic. It provides the tools to create a set of tasks for users to complete and then we send those tasks over to our community of testers who complete them on camera. PlaybookUX will allow supervisors to quickly set up a user test with a simple click. Users can choose the number of participants, and whether they should be remote or in-person. Wondering if PlaybookUX is right for your organization? Our User Experience (UX) Software selection experts can help you in 15 minutes or less. ## PlaybookUX User Interface ## Popular PlaybookUX Alternatives Main Product PlaybookUX 5.0 [(7)](https://www.softwareadvice.com/ux/playbookux-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [BrowserStack](https://www.softwareadvice.com/automation-testing/browserstack-profile/) 4.6 [(774)](https://www.softwareadvice.com/automation-testing/browserstack-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.19Value for money - 4.37Customer support - 4.52Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Lyssna](https://www.softwareadvice.com/ux/usabilityhub-profile/) 4.6 [(87)](https://www.softwareadvice.com/ux/usabilityhub-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.27Value for money - 4.38Customer support - 4.29Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Userbrain](https://www.softwareadvice.com/customer-experience/userbrain-profile/) 4.2 [(88)](https://www.softwareadvice.com/customer-experience/userbrain-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.34Value for money - 4.53Customer support - 4.03Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Userlytics](https://www.softwareadvice.com/ab-testing/userlytics-profile/) 4.7 [(55)](https://www.softwareadvice.com/ab-testing/userlytics-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.68Value for money - 4.91Customer support - 4.51Functionality Pricing Starting at $69.00 per year Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price ## PlaybookUX Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Basic $49.00 per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PlaybookUX Features - Popular features found in User Experience (UX) For Websites Prototype Creation Reporting/Analytics Usability Testing - More features of PlaybookUX A/B Testing Alerts/Notifications Annotations Audience Targeting Behavior Tracking Categorization/Grouping Collaboration Tools Commenting/Notes Customer Experience Management Customer Segmentation Customizable Categories Customizable Questions Customizable Reports Customizable Templates Data Import/Export Data Visualization Demographic Data Design Management Email Reminders Engagement Tracking For Mobile Geotargeting Issue Tracking Moderated Usability Testing Multi-Language Performance Testing Project Management Quantitative Metrics Question Library Reporting & Statistics Screen Activity Recording Search/Filter Single Sign On Surveys & Feedback Tagging Third-Party Integrations Trend Analysis Unmoderated Testing User Journeys User Management User Research Analysis Video recording/Transcriptions Video Support Visual Analytics ## PlaybookUX User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used PlaybookUX and would like to share your experience with others? Mayur P. Verified reviewer Information Technology and Services 51-200 employees Used monthly for less than 2 years Reviewed October 2019 The greatest tool for people to validate designs and products 5 It’s overall been excellent. Whenever I have a question, I send them a chatbot message and have a real person troubleshooting within minutes. I liken it to basecamp’s stellar support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’ve used a lot of these tools, and I mean a LOT. This one is uniquely simple and has everything I need to get my research studies up and running. Their templates are so helpful especially for unbiased questions. Videos start coming in within hours. Cons: There’s really nothing to complain about, especially after using all of the other software out there. I’m glad I found this tool since it’s hard to get my team to adopt research software and they were all happily using this! Reasons for choosing PlaybookUX Quality software, features and quick to troubleshoot customer support. Reasons for switching to PlaybookUX More features for your buck than usertesting and better participants than userinterviews. Read More Despina E. Verified reviewer Information Technology and Services 2-10 employees Used weekly for less than 12 months Reviewed October 2019 The must adopt UX solution 5 Due to the nature of my work I handle many onboarding and UX audits for customers. PlaybookUX helps me deliver better and accurate results in less time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intuitive features, value for money choice, awesome customer support. Participants give clear insights and the analytics feature is just awesome. Cons: Simply nothing. The product delivers on its promise Read More Hatherly F. Verified reviewer Financial Services 201-500 employees Used monthly for less than 12 months Review source Reviewed October 2019 Affordable way to get usability feedback 5 Overall PlaybookUX is an excellent platform for ux and product people to get feedback. We have the entire team onboard (unlimited seats) and their collaboration is unbeatable. Awesome way to get the whole team involved and hear from your customers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The quality and targeted demographic filtering is unbeatable. Solid international and domestic pool of participants. Great customer support and intuitive UI. We can bring our own customers as well. Cons: Would love highlight reels, but that's on their roadmap for Nov 2019 so looking forward to using that feature to show management clips. Read More tp tonja p. Verified reviewer Financial Services 1001-5000 employees Used monthly for less than 2 years Reviewed October 2019 Understand how your customers feel and think! 5 I’ve had a wonderful experience! I use it to test future enhancements, designs and my up and running product. It gets our organization in the “continuous testing” mindset. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It’s a top tier tool for gathering feedback about how my customers feel about my products. They have mobile, web, prototype testing so it’s easy to do it all in one spot. It’s powerful and simple – which is the best combination Cons: They just rolled out mobile – which was one of my requests so it has everything I need to conduct ux tests. Reasons for switching to PlaybookUX Outdated features and interface Read More VR Verified Reviewer Non-Profit Organization Management 11-50 employees Used weekly for less than 6 months Review source Reviewed August 2019 Simple and easy! 5 Customer support was amazing. They responded right away to any issues I had and I was able to get results back faster than I thought! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Powerful but simple tool. Get feedback from hard to reach demographics at a fraction of the price of other tools. Cons: Wasn't able to do in person sessions only video/ remote studies. Read More FM Francis M. Verified reviewer Non-Profit Organization Management 11-50 employees Used other for less than 6 months Reviewed October 2019 Amazing insight from valuable users 5 As a marketing director, you are constantly wondering about perception and how people think about your brand and message. Getting real-world insight from the very users I'm trying to engage was extremely valuable to me and provided insight beyond our site UX questions. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The insight you gain from this software is worth it alone, but the fact that it's easy to use is an added bonus. Cons: At the time, there was no way to pop-out the videos as I searched through the feedback. I'm splitting hairs here, but that's what I thought. Read More CP Chris P. Verified reviewer Internet 2-10 employees Used other for less than 6 months Reviewed October 2019 Great for founders 5 Really got to see the power and benefits of UX testing. I would highly recommend this to any founder who wants to understand their customers and test markets. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Accurate and precise demographics for testers Easy of use Newer technology for deeper insights Customer support Cons: Don't have the option to do in-person interviews Read More Showing 1 - 7 of 7 Reviews ## Other Top Recommended User Experience (UX) Software [Miro](https://www.softwareadvice.com/project-management/miro-profile/) **4.7** (1688) Recently recommended **0** times [Adobe XD](https://www.softwareadvice.com/app-design/adobe-xd-profile/) **4.5** (1087) Recently recommended **0** times [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) **4.6** (542) Recently recommended **0** times [XM for Strategy & Research](https://www.softwareadvice.com/survey/strategy-and-research-profile/) **4.7** (426) Recently recommended **0** times Stuck Between Options? 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