All Lyssna Reviews
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Lyssna Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.4
Value for money
4.3
Functionality
4.3
Pros
"With this online survey tool we can improve our website in a structured way, ask for UX feedback quickly, survey potential customers about their needs and in that way improve our online business to create a higher conversion on the website."
"It has great variety of test types, which is perfect for validating UI decisions quickly."
"It's a solid tool that does what you need if you want to survey or test visuals/interview panelists or send to your own list of people."
Cons
"I had to abandon a French survey due to only being able to recruit 10 people (not worth it) and a German survey has a lead time of over 10 days for 20 people."
"Additionally, when I add an image to the instructions in the survey, it remains very small with wasted space as a colored background around the edges of it while the expand button does not do anything."
"The estimations for the task times are way too high and impact what I can include since I have a 5 minute test time limit with my plan."
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