---
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Lyssna Reviews

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# Lyssna User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(55)

4

(27)

3

(4)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.4

Value for money

4.3

Functionality

4.3

* * *

### Pros

"With this online survey tool we can improve our website in a structured way, ask for UX feedback quickly, survey potential customers about their needs and in that way improve our online business to create a higher conversion on the website."

"It's a solid tool that does what you need if you want to survey or test visuals/interview panelists or send to your own list of people."

"It has great variety of test types, which is perfect for validating UI decisions quickly."

### Cons

"I had to abandon a French survey due to only being able to recruit 10 people (not worth it) and a German survey has a lead time of over 10 days for 20 people."

"Additionally, when I add an image to the instructions in the survey, it remains very small with wasted space as a colored background around the edges of it while the expand button does not do anything."

"The estimations for the task times are way too high and impact what I can include since I have a 5 minute test time limit with my plan."

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Lyssna Reviews, Pros and Cons - 2026 Software Advice