UserZoom
About UserZoom
UserZoom Pricing
UserZoom is available on an annual subscription basis and custom plans are also available. Contact UserZoom for more information.
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for UserZoom
1 - 10 of 10 Reviews
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
A Very Simple UserZoom Review
Overall UzerZoom is a great website testing software and more.
PROSUserZoom is a great software to get paid for website testing. I love it, since it never failed to pay me, and I made an extra money with this software very easily. And for the time that the tests take, it pays really well. I recommend this software to everyone who wants to make some side money.
CONSAlthough UserZoom has great website tests, I notice that I don't receive as much emails as I would like to. Since, sometimes I have free time and I would like to make some side money and only a few times I have some tests to make. Nevertheless, this is a great platform.
Steven
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2020
Prototype designs for rapid feedback
Our UX designers and Product Owners use UserZoom for rapid prototyping design concepts in participant studies to inform design decisions and feature scope.
PROSProvides non-coders the ability to mock up enhanced prototypes to evaluate design concepts. Has measurement tools to supplement user feedback with empirical usage data.
CONSHaving the ability to refine conceptual models to design constraints for each platform would save compromises when the finalised design enters the software development process.
Mark
Verified reviewer
Construction, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2021
Userzoom functions for what it is intended to do.
The fatures iniially were not that easy for me to implement due to the fact that I did not know much at the time how to properly use the software. There was a learning curve for me, especially in using it with mobile apps. However, the time came where I learned how to properly use the video recording features, the tool became easier for me to understand and use.
CONSInitially I did not like the idea of using an outside source from the initiating website to record videos and record audio. However in time I adjusted and now have done many tasks with Userzoom. I am not a software or app developer so I cannot imagine any other other features the tool can adopt. I think I will leave that to the software makers. As an end user, I have not found Userzoom to be glitchy. It works to do what t is supposed to do.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
A great platform for user testing survey
Things I like about this platform is that we help companies by giving our review to a software, website, mobile application or market research. Also we get paid on time for providing our review on these products
CONSThere not too much to dislike about this platform other than that they usually send invitation email for any available usability test.
Alex
Financial Services, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
A comprehensive but expensive option
A good platform for conducting user testing but fairly pricey.
PROSReally good for usertesting, recruiting participants and exporting the data into an easy to analyse format.
CONSWe found it expensive vs other options in the market. Although it has survey capabilities, they charge extra for this. User interface fairly vanilla compared to others we tried (not an essential criteria!)
Stephanie
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2021
Great product!!
User zoom helps me out when I am using survey websites.
CONSThere is nothing that I dislike about User Zoom.
Mark
Verified reviewer
Financial Services, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2022
Most bang for your buck
Even though other vendors can do certain aspects of UserZoom better, it doesn't make sense to use 10 different research aspects when you can get one integrated system with UserZoom.
PROSUserZoom probably has the largest variety of services for the given price point-- that alone makes it worth it.
CONSThere are other services that can do certain aspects of UserZoom better and sometimes the interface can be a bit confusing to use.
Mariana ALVES
Cosmetics, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
I'm just praise the platform
In general, the integration with my business is what bothered me the most, I don't have any problems and it makes my day-to-day easier.
PROSIt's an easy-to-use platform, I can get in and have a simple navigation, which brings the solution without too much mystery.
CONSIt is an easy to use platform, the integration with my business was very smooth, I have no complaints
Briauna
Executive Office, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2021
User Testing
The userzoom software works for what it is used for. It is just a software where you can answer questions for a particular study.
PROSI use UserZoom when I do user testing for different websites the software does not skip.
CONSThere was not anything I did not like about userzoom
Beatriz
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
Great too for Research teams
The access to database of qualified participants is a big help for research projects, making it easy to get insights without spending a lot of time recruiting and interviewing users
CONSIt can be trickier with international research, mostly when the participant's language is not English