UXtweak

RATING:

4.8

(29)

About UXtweak

UXtweak is a UX research platform ready for every challenge you put against it. If you ever wanted to take a look at what your users feel when using your website, UXtweak is there to fulfill this request. UXtweak offers many tools, such as complex website testing and session recording for seeing what's important on your website from your user's perspective, card sorting and tree testing for discovering your website navigation, mobile testing for testing the usability of your mobile app, prototype testing for testing your unfinished websites to perfection and more. UXtweak is truly a very versatile platform that allows you to test not only one, or two functionalities of your website, but allows you to use it throughout the website's lifespan, from outlining certain fea...

UXtweak Pricing

Starter - Free Plus - $99/month or $80/month (billed annually) Business - $279/month or $144/month (billed annually) Enterprise - Details available on request.

Starting price: 

€99.00 per month

Free trial: 

Not Available

Free version: 

Available

UXtweak study question
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UXtweak Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for UXtweak

1 - 5 of 29 Reviews

User Profile

Maria

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best combo of functionality and price!

PROS

Love having all possible UX tests in one place! So I have my Figma prototype tests, website tests, surveys, and card sortings all together.Plus the new feature of the own participant database allows me to have a decent user CRM that I can use for my tests.And a special kudos goes to the randomisation features everywhere, so I know that the order bias is controlled in my tests.

CONS

Sometimes the interface of it could be not 100% intuitive, so you need to invest some time in exploring the tool.

Reason for choosing UXtweak

Better functionality set and lower price

Reasons for switching to UXtweak

Better functionality set and lower price

Ján

Real Estate, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Redesign your website to fit your users

We planned to redesign our website for the 2Oth anniversary of our company and decided to take it seriously that is why we opted for UXtweak. As I first thing we run a Replay Visitor study to observe how users used our old website - from results of this test we designed the new web. Then we tested the new design with Replay Tasks to validate it and optimize. We were satisfied with the results.

PROS

The amount of research tools UXtweak offers and how powerful they are when used back to back.

CONS

As I don't enjoy reading a lot I would really appreciate video tutorials for all the features they offer. Apart from that, I had no problem.

Reason for choosing UXtweak

We wanted to run user recording first, then to get insight on how to built new information architecture and content categorisation. UXtweak offers all of this in one platform.

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2021

Great Tool for unmoderated testing

PROS

Is a very intuitive tool, is easy to follow. I created tests very fast and I was able to share them easily with my team before launching. Then once I gather data I was able to download the raw answers, and a complete analysis as well. very helpful and easy to interpret.

CONS

Sometimes it was buggy when I was creating certain tasks.

Reason for choosing UXtweak

They gave me the flexibility I was looking for, and I was looking for a simple tool to tree test and card sort, nothing fancy, I was looking for a tool that got the job done.

Ivana

Graphic Design, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

User validation for your UX/UI designs - easy, effective, affordable

As a graphic designer in heart I was always more focused on the visual part of websites or onterfaces I designed up to this point. UXtweak helped me to realise usability is the number one priority.

PROS

Fast and simple implementation with GTM manager that I use on a daily bases was without a problem. Variety of features to take a full advantage of all usability testing and UX reseach methods. Great documentation and customer care to find answers to your questions.

CONS

I liked everything about this platfomt but I would recoment some type of tutorial videos - documentation is great but never the less video gets you up to the speed faster.

Reason for choosing UXtweak

UXtweak offers the most features. I like the convinience of not having to use multiple tools.

Ján

Civic & Social Organization, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2020

Biggest bang for buck

Implementation was pretty quick thank to GTM , studies were stable and brought the results I was looking for.

PROS

RePlay Tasks is the best session recording tool I have used so far. After implementing think aloud protocol and to capture audio feedback of users and crowd feedback - to let users vote on ideas of others it became my go to option for user t testing and UX research.

CONS

They are implementing new complex features quite often and I dont have the time to read about them and test them out.

Reason for choosing UXtweak

Same thing as before - more features

Reasons for switching to UXtweak

Better toolkit allowing me to condact UX research