I miss sometime more professional ergonomic design of the interface.

I have been advised that there is a problem with the system and I have mot heard back from you since then.

Having to pay pro for services. They should offer pricing strategies.

It is amazing to have ease of mind, knowing your Airbnb guests will receive reminders, notification, etc. All automated while you are traveling.

Easy to pair and integrate with STR platforms. Nice to have a backup and reminder for reservation inquiries and bookings, along with messages sent through the platforms from travelers.

Very powerful, I like that it integrates will so many different STR platforms. I also like that it can organize the cleaning team.

The integration with AirBNB, VRBO and others make this software a great option. It’s easy to use, straight forward and easy to pickup and learn without lessons.

Features, price point, customer support is great.

So far I find the software pretty easy to use and the customer support is AMAZING. Any questions I have get answered almost immediately and I feel like they listen to the things I want/need.

Stable, easy to use software. Many useful features that expand the possibilities of an airbnb manager.

The ability to manage your properties across multiple channels/platforms is vital. The automated messaging is great, and they are constantly working to improve the product.

Very weak and simplistic software compared to the rest of the current competition.

This is a great help to me as the host of two Airbnb properties. What I especially like is that it's free if you list 4 or less properties.

The automated messaging feature is great - really intuitive to use and customize the messages being sent. Customer service is pretty good, and easy to work with.

The support team are amazing. Every query or bug discovered has been dealt with very promptly, can not fault their support at all, one of the best teams I have had to deal with.

The way that my calendars are synced is awesome. Also automation of messages is a huge plus.

Poor customer service, lack of customization and poor functionality, high price.

The price and calendar synchronisation saves so much time. The Team management feature for cleaners and maintenance is also a great feature.

Overall it has been a great experience because of the Customer support. That has been top notch.

Pricing is very difficult but it seems they are working on pricing feature.

The app is simply amazing. I can communicate with the guest in no time and most of the clients are pretty satisfied by the way we reply to out guest.

Brightside vacation management software is easy to use and is extremely reliable. Their customer service is excellent and they really care about their clients.

The Hawkins support team is amazing and will answer any question or issue immediately, there is no waiting. If you find an issue with how it works, they will find a way to fix it and improve it.

I have been with BrightSide for many years (even before it was BrightSide) and have saw the growth and progress first hand as a user.

Super easy to use and set up. Also allowed us to integrate 3rd party bookings into our calendars.

Ease of use and excellent tech support. Our on line reservations have increased due to ease of use for customers.

BrighSide Rental Management (BS) offers a convenient all-in-one application where you can effortlessly reach guests, process payments, engage in chat conversations, and easily manage bookings.

Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business.

This gives us the freedom to maximize the use of our time during each day which in turn will maximize our profits.

To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.

And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

Brightside has helped our business become more efficient with managing our rentals and allows us to integrate with advertising channels.

I have evaluated and tried several different platforms. What set's them apart is the ease of use, the fact that is full of features and the price is just right.

I cant think of anything that I would consider a problem with the software.

We have made quite a few changes to fit our company and they have taken care of almost everything very quickly.

The Hawkins team is always available to help, answer any questions, and offer advice. They are always quick to fix anything we need.

If there is anything I disliked about the software it was because of my own lack of understanding.

Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers.

Hands down, the absolute best software for the money.

I like that it allows me to integrate with marketing channels. I like that customer support is always willing to make edits or changes to satisfy the individuality of my business.

I like how User Friendly it is. Takes no time to figure out how to work it.

I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.

The software is very user friendly with just about everything you would need for managing and renting properties.

Inability to  differentiate between discount periods.

We have used BrightSide for years and it is so wonderful to see all the new additions to the software. They are constantly updating and making improvements.

US Dollar

iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. 



LongDescription

Real Time Analytics

Owner Statements

Employee Management

Dynamic Pricing

Payment Processing

Multi-Channel Management

Price/Margin Management

Data Synchronization

Order Management

Reservations Management

Credit Card Processing

Invoice Management

Guest Communications

For Vacation Rentals

Customer Database

Calendar Management

WordPress Integration

Room Booking

Guest Experience Management

Housekeeping Management

Template Management

Data Import/Export

Email Templates

Contact Management

Booking Management

Lead Management

Real Time Data

Performance Metrics

Channel Analytics

Channel Management

Vendor Management

Partner Management

Real Time Notifications

Real Time Updates

Website Integration

Alerts/Notifications

Online Booking

Reporting & Statistics

Availability Management

Work Order Management

Customizable Templates

Website Management

Discount Management

Ratings/Reviews

Commission Management

Inventory Control

Third Party Integrations

Task Management

User Management

Reviews Management

Multi-Location

Multi-Property

Billing & Invoicing

GDS/OTA Integration

Rate Management

Single Property

Maintenance Management

Revenue Management

Reporting/Analytics

Front Desk Management

Mac OS

Web browser (OS agnostic)

Windows 10

LITE: from $14 per property per month
FLEX: $1 per booked night
PRO: from $18 per property per month
ENTERPRISE: For organizations with over 30 properties we provide customizable pricing and extended customer support

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

iGMS

In Person

Live Online

Webinars

Documentation

Videos

BrightSide is a cloud-based vacation rental solution that caters to rental agencies and property management companies. It offers tools that enable users to manage rentals, reservations, housekeeping, maintenance, accounting, employees and marketing.


BrightSide's reservation module features support for travel insurance management, fee and tax calculation, yield management, customizable guest emails and electronic signatures for payments and rental contracts. The solution helps users to manage housekeeping routines, maintenance requests, time clocks for employees, booking policies and adjustable rates. It also enables users to generate reports for accounting, taxes and business analysis.


Additionally, BrightSide helps users to keep track of reservation sources, manage guest reviews and feedback, generate mailing labels and export mail marketing lists. The solution also supports integration with other vacation rental systems such as Xplorie, Vrbo, Airbnb, and Booking.com.


Services are offered on a monthly subscription basis that includes support via phone and email.



Electronic Payments

Customizable Reports

Promotions Management

Accounting

Credit Card Management

Marketing Automation

Real-Time Notifications

Email Management

Activity Dashboard

Reminders

Billing Rate Management

Point of Sale (POS)

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Multi-Channel Marketing

Partner Portal

Activity Tracking

Content Management

Real-Time Updates

Customizable Branding

Multi-Channel Distribution

Windows 8

One time $300 setup fee and then monthly subscription based on the number of units, starting from $120 for 10 active rental properties. 

API available upon request at no extra cost.

iGMS vs BrightSide Rental Management

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