Beds24 vs BrightSide Rental Management

RATING:

4.8

(96)

Beds24 has 96 reviews and a rating of 4.76 / 5 stars vs BrightSide Rental Management which has 25 reviews and a rating of 4.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (96)
5.0 (25)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
5 / 5
5 / 5
Last Review Written
March 28, 2024
February 12, 2024
Pros/Cons
  • Pros

  • After reading the support documents and using the setup wizard the software becomes easy to use.
  • Great capabilities, covers everything you need managing a vacarion rental.
  • Cons

  • The integration problem can be a little tedious as you have to go through the online manual for any troubleshooting.
  • Having said that, you can pay for support sessions if you're finding it difficult. But I would say the only fault of the system is it may turn some people away for not knowing what they have to do.
Read all user reviews
  • Pros

  • Brightside vacation management software is easy to use and is extremely reliable. Their customer service is excellent and they really care about their clients.
  • The Hawkins support team is amazing and will answer any question or issue immediately, there is no waiting. If you find an issue with how it works, they will find a way to fix it and improve it.
  • Cons

  • To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.
  • I cant think of anything that I would consider a problem with the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos