Beds24 vs Hostaway

RATING:

4.8

(98)

Beds24 has 98 reviews and a rating of 4.77 / 5 stars vs Hostaway which has 917 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (98)
4.7 (917)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 22, 2024
May 24, 2024
Pros/Cons
  • Pros

  • After reading the support documents and using the setup wizard the software becomes easy to use.
  • Great capabilities, covers everything you need managing a vacarion rental.
  • Cons

  • The integration problem can be a little tedious as you have to go through the online manual for any troubleshooting.
  • Having said that, you can pay for support sessions if you're finding it difficult. But I would say the only fault of the system is it may turn some people away for not knowing what they have to do.
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  • Pros

  • Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
  • Hostaway has been a great company to work with. Great customer service and everything is as promised and advertised.
  • Cons

  • I'm trying to look up last years revenue for taxes and it will only show me until last april so I am missing 3 months.
  • Horrible customer support and very difficult to use. And if you do use it you will have a very difficult time getting rid of it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

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38 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos