Bookerville vs Hostaway

RATING:

4.9

(212)

Bookerville has 212 reviews and a rating of 4.9 / 5 stars vs Hostaway which has 859 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (212)
4.7 (859)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
January 19, 2024
April 19, 2024
Pros/Cons
  • Pros

  • Easy to use and set up properties and integrate with channel managers such as Rentals United (which we use) and BookingPal. Lots of great functionality.
  • As a new business operator, I appreciate that Bookerville provides plenty of explanation about each feature. That has caused our start-up experience to be more simple than I anticipated.
  • Cons

  • There were a few things i had problems with but [SENSITIVE CONTENT HIDDEN] typically accommodated a change.
  • Parts of the template for setting limits on stays can be confusing. I will say, when I have had any issues, there is always a prompt response.
Read all user reviews
  • Pros

  • Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
  • Hostaway has been a great company to work with. Great customer service and everything is as promised and advertised.
  • Cons

  • I'm trying to look up last years revenue for taxes and it will only show me until last april so I am missing 3 months.
  • Horrible customer support and very difficult to use. And if you do use it you will have a very difficult time getting rid of it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
33 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos