About Booking Automation

Booking Automation is a cloud-based channel and property management software which assists vacation rental managers, hosts and tour operators with rate setting and online bookings. Its key features include communication, commissions, payment processing, invoicing and guest registration.

The application's customizable booking engine allows guests to browse packages and activities and choose between different room layouts. Team members can use the front desk functionality to manage housekeeping, view check-in details and monitor room status. A yield management tool allows managers to streamline revenue by adjusting prices based on availability.

Booking Automation comes with an open API and integrates with third-party applications such as PayPal, Stripe,...


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Supported Operating System(s):

Web browser (OS agnostic)

31 Reviews of Booking Automation

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(28)

28

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

December 2018

Dawit from DT City Suites

Verified Reviewer

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Best short term automated software out!

Automated emails and texts that were sent out to guests, is the most useful part of BA. BA has been very secure when it comes to payment information.

Pros

The functionality of different programs that are attached to BA. The program is overall flawless.

Cons

BA could be a bit more eye appealing on the website.

February 2020

Ian from Trillium Vacation Rental Properties & Management

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

You can’t go wrong

We came to BA from another software platform due to numerous issues with the other software. BA was there from the outset to help us make the transition and get up and running in very little time. Their support staff have been there all along helping overcome challenges and providing helpful suggestions when things don’t go as planned.

Pros

BA offers an extremely wide, and growing, suite of features that make managing various properties a breeze. There is a learning curve but once you figure it out it’s a fantastic platform. Having used others that are easier to setup, the pay off with BA is that it works consistently. We tried other software and routinely had issues.

Cons

It’s a steep learning curve (that is still very worth it) but it is a steep one.

August 2018

Mark from Hospitality

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

August 2018

There are better channel management app

I rather use other channel management app, it's not user-friendly and the interface is poor and outdated.

Pros

I had an experience using the app, I was an assistant using BA. Can have the same feature as any other app but nothing so special about it.

Cons

Not user friendly, and the interface is so poor and outdated you won't love using it.

December 2018

Ann from nordic borealis kiruna

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Booking Automation

if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortably ,since the host will have all his bookings from different places only in one master calendar .

Pros

my company team really liked the support from booking automation. They actually do the job for client to set up all listings and that makes it very much easy . they are always available to help for any question or any guiding . The best part of that is the channel manager that has integration to all rental pages . if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortablity ,since the host will have all his bookings from different places only in one master calendar .

Cons

perhaps the price is bit high and would be great if they consider discount or offer to their permanant customers .

May 2018

Cathy from Life Suites

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Mind Blowing Product

BA is our entire business and everything runs on it.

Pros

This is our 4th year of using booking automation, we have grown from just 10 properties to 50+ and we are thankful we found this gem. It is very advanced and robust software which is the reason we have been able to scale our operation. The functionality and flexibility of the product never cease to amaze me

Cons

It takes a while to learn about all the features of the software, 4 years later we are still discovering cool features we wish we found out earlier