BrightSide Rental Management

RATING:

4.9

(26)

About BrightSide Rental Management

BrightSide is a cloud-based vacation rental solution that caters to rental agencies and property management companies. It offers tools that enable users to manage rentals, reservations, housekeeping, maintenance, accounting, employees and marketing. BrightSide's reservation module features support for travel insurance management, fee and tax calculation, yield management, customizable guest emails and electronic signatures for payments and rental contracts. The solution helps users to manage housekeeping routines, maintenance requests, time clocks for employees, booking policies and adjustable rates. It also enables users to generate reports for accounting, taxes and business analysis. Additionally, BrightSide helps users to keep track of reservation sources, manage g...

BrightSide Rental Management Pricing

One time $300 setup fee and then monthly subscription based on the number of units, starting from $120 for 10 active rental properties. API available upon request at no extra cost.

Starting price: 

$120.00 per month

Free trial: 

Available

Free version: 

Not Available

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BrightSide Rental Management Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for BrightSide Rental Management

1 - 5 of 26 Reviews

Amy

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Brightside makes our business shine!

With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

PROS

How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.

CONS

I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit.

Reason for choosing BrightSide Rental Management

BrightSide was recommended by our web site developer. But after meeting with [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN], I felt confident their team would be there to help me navigate the backend-building process. Upgrading our software was a big undertaking for our small rental business. Brightside met our budget needs and gave us the confidence to move forward.

Reasons for switching to BrightSide Rental Management

Our previous software didn't have the functionality we needed as we added more properties. It was a good value but it didn't have the potential to grow with our business.

Shaun

Leisure, Travel & Tourism, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Best Reservation Software with real, active, and available support for any issues

Absolutely love the product and their people

PROS

The software is so simple to understand. Transitioning from another software was an absolute breeze. The Brightside team are very thorough and easy to talk to. They are always willing to help and take suggestions that will help your business.

CONS

If there is anything I disliked about the software it was because of my own lack of understanding. A quick phone call explaining my situation always yields a perfect solution. When you have a software company that is available there isn't any reason to dislike it.

Reason for choosing BrightSide Rental Management

Hands down the most least complicated reservation software. The flow and details of this product not to mention the cost make it perfect for me and my business.

Reasons for switching to BrightSide Rental Management

Brightside is local for me and offers much more personable service.

Gina

Hospitality, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

achievable

Overall this is a very user friendly and pretty easy to figure out if you just work with the system.

PROS

It is so easy to use and very user friendly. I think it is easier than some other systems I have used.

CONS

Sometimes it takes time to come up and little hard at changing numbers in payments screen

Reasons for switching to BrightSide Rental Management

This one seemed to better priced and also easier to use in all areas .

Carey

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Highly recommend

We have used Brightside for almost 10 yrs and love how they will do updates to their software to stay with the market for overnight rentals

PROS

Super easy to use and set up. Also allowed us to integrate 3rd party bookings into our calendars.

CONS

At this time, I can not think of anything to report on

Reasons for switching to BrightSide Rental Management

We switched to make taking reservations go smoother. Also had different functions that we were looking for at the time in running reports and integrating 3rd party on line bookings.

Jennifer

Leisure, Travel & Tourism, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

"Simply" the Best

AMAZING! Easiest Software to use. Brightside Team came to the office, set everything up, did the training which is great but unnecessary because the system is very user friendly and simple. Simple in a great way, like "Simply" the Best.

PROS

I like how User Friendly it is. Takes no time to figure out how to work it. I have used several different Reservation Softwares and I can say none of them can compare to Brightside/RM4. I work mostly in Accounting & Owner Statements of the software and it is a breeze. Other softwares require negative to cancel positive, all you do on Brightside is delete it. Couldn't be easier. The Hawkins support team is amazing and will answer any question or issue immediately, there is no waiting. If you find an issue with how it works, they will find a way to fix it and improve it. I would recommend The Hawkins Group & Brightside Software to company and stand behind my suggestion. It's Simply the Best!

CONS

Only 2 things come to mind... but still would not consider them "Cons". 1. Pictures: Need a more simple way to input into the system, maybe a number system. 2. Guidebook / Diagram of system would be great, it would allow you to find what you need without searching or asking for assistance. A Diagram with each TAB broken down to show what it contains would be great. Contacting Brightside for assistance has NEVER been an issue, there is always an immediate response. That being said, the majority of users will never be adding or editing the system so my Cons only apply to a few and I truly I would not call them Cons, maybe just time savers.

Reason for choosing BrightSide Rental Management

The presentation the Brightside Group did was an easy sale. Using the system is a breeze compared to the other three Rental Software's I have used. No fuss, Reasonable Rates, No Complications....the whole system is smooth to use. I do believe anyone who gives Brightside Rental Management a test will switch. It even has a BONUS, the creators/engineers are amazing. They will help you in anyway you need. Plus, they always take ideas from their users to improve on the software and are able to answer any question you may have. Brightside Rental Management is the best and I would definitely recommend it to any company who is looking for a new Rental Software and to the ones who aren't. Try it, all you have to do is try it...SOLD!

Reasons for switching to BrightSide Rental Management

Originally, it was due to the cost because the Monthly / Yearly Rates increased at a steady pace. Also, the cost for adding 10 units continued to increase . Brightside does a much larger range for adding units. I loved working on Entech & resisted the change as much as I could. Monday when I arrived, it was installed on my computer and it was truly smooth as silk to use.