BrightSide Software

5.00 / 5 (17)

Our advisors have recommended this product 5 times in the last 30 days

About BrightSide

BrightSide is a cloud-based vacation rental solution that caters to rental agencies and property management companies. It offers tools that enable users to manage rentals, reservations, housekeeping, maintenance, accounting, employees and marketing.

BrightSide's reservation module features support for travel insurance management, fee and tax calculation, yield management, customizable guest emails and electronic signatures for payments and rental contracts. The solution helps users to manage housekeeping routines, maintenance requests, time clocks for employees, booking policies and adjustable rates. It also enables users to generate reports for accounting, taxes and business analysis.

Additionally, BrightSide helps users to keep track of reservation ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

16 Reviews of BrightSide

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

May 2019

Cathy from Smoky Cabins

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Love this software!!

Brightside has allowed me to advertise more this increased my bottom dollar substantially.

Pros

I like that it allows me to integrate with marketing channels. I like that customer support is always willing to make edits or changes to satisfy the individuality of my business.

Cons

Still working on improving the housekeeping portion but they are working on it so its not really a con.

February 2020

Catie from Little Valley Mountain Resort

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Easy to Use with Great Features!!

We have used BrightSide for years and it is so wonderful to see all the new additions to the software. They are constantly updating and making improvements. Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business. The Hawkins team is always available to help, answer any questions, and offer advice. They are always quick to fix anything we need.

Pros

The software is very user friendly with just about everything you would need for managing and renting properties.

Cons

Arranging the unit pictures takes time and would be easier if it were in a grid layout.

January 2020

Amy from Blue Mist Cabins

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Brightside makes our business shine!

With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

Pros

How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.

Cons

I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit.

January 2020

Renee from Mountain Air Cabin Rentals

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Long Time User

I have used several different software programs over the years, and BrightSide Rental Management is by far the best! I have been with BrightSide for many years (even before it was BrightSide) and have saw the growth and progress first hand as a user!

Pros

The ease of use! The BrightSide Rental Management support.

Cons

No cons! The support team is top notch! They are quick to respond to any issue I have ever had, which was typically and error on my end!

May 2019

Jimbo from Hearthside Cabin Rentals

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Brightside

Working with the company that developed this software is the real reason we use Brightside. Been in the business a long time and never got the personal attention that we get from Hawkins Computer. I would recommend this product and especially their company to anyone.

Pros

It is very user friendly. Training new employees is a piece of cake. Also being able to access from mobile devices makes it easy to work on the move.

Cons

With any software you can always find that "I wish I could do...." with this. We have had those in the past, asked the developers about it and always found a way to get the information we want.