BrightSide Rental Management

RATING:

5.0

(25)

About BrightSide Rental Management

BrightSide is a cloud-based vacation rental solution that caters to rental agencies and property management companies. It offers tools that enable users to manage rentals, reservations, housekeeping, maintenance, accounting, employees and marketing. BrightSide's reservation module features support for travel insurance management, fee and tax calculation, yield management, customizable guest emails and electronic signatures for payments and rental contracts. The solution helps users to manage housekeeping routines, maintenance requests, time clocks for employees, booking policies and adjustable rates. It also enables users to generate reports for accounting, taxes and business analysis. Additionally, BrightSide helps users to keep track of reservation sources, manage g...

BrightSide Rental Management Pricing

One time $300 setup fee and then monthly subscription based on the number of units, starting from $120 for 10 active rental properties. API available upon request at no extra cost.

Starting price: 

$120.00 per month

Free trial: 

Available

Free version: 

Not Available

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BrightSide Rental Management Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for BrightSide Rental Management

1 - 5 of 25 Reviews

Amy

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Brightside makes our business shine!

With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

PROS

How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.

CONS

I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit.

Reason for choosing BrightSide Rental Management

BrightSide was recommended by our web site developer. But after meeting with [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN], I felt confident their team would be there to help me navigate the backend-building process. Upgrading our software was a big undertaking for our small rental business. Brightside met our budget needs and gave us the confidence to move forward.

Reasons for switching to BrightSide Rental Management

Our previous software didn't have the functionality we needed as we added more properties. It was a good value but it didn't have the potential to grow with our business.

Shaun

Leisure, Travel & Tourism, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Best Reservation Software with real, active, and available support for any issues

Absolutely love the product and their people

PROS

The software is so simple to understand. Transitioning from another software was an absolute breeze. The Brightside team are very thorough and easy to talk to. They are always willing to help and take suggestions that will help your business.

CONS

If there is anything I disliked about the software it was because of my own lack of understanding. A quick phone call explaining my situation always yields a perfect solution. When you have a software company that is available there isn't any reason to dislike it.

Reason for choosing BrightSide Rental Management

Hands down the most least complicated reservation software. The flow and details of this product not to mention the cost make it perfect for me and my business.

Reasons for switching to BrightSide Rental Management

Brightside is local for me and offers much more personable service.

William

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Best Management Software!

PROS

Very easy and intuitive to use. Developers always looking for suggestions to improve and are very helpful.

CONS

Better texting set up would be nice but overall it's very easy to use

Paula

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great Program

The ease of this program far outweighs the ease of TCS (no ease at all)

PROS

It's very user friendly. Easy to use and understand.

CONS

Sometimes adjusting prices in reservation can be a bit cumbersome.

Carey

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Highly recommend

We have used Brightside for almost 10 yrs and love how they will do updates to their software to stay with the market for overnight rentals

PROS

Super easy to use and set up. Also allowed us to integrate 3rd party bookings into our calendars.

CONS

At this time, I can not think of anything to report on

Reasons for switching to BrightSide Rental Management

We switched to make taking reservations go smoother. Also had different functions that we were looking for at the time in running reports and integrating 3rd party on line bookings.