Brightside vacation management software is easy to use and is extremely reliable. Their customer service is excellent and they really care about their clients.

The Hawkins support team is amazing and will answer any question or issue immediately, there is no waiting. If you find an issue with how it works, they will find a way to fix it and improve it.

I have been with BrightSide for many years (even before it was BrightSide) and have saw the growth and progress first hand as a user.

Super easy to use and set up. Also allowed us to integrate 3rd party bookings into our calendars.

Ease of use and excellent tech support. Our on line reservations have increased due to ease of use for customers.

Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business.

This gives us the freedom to maximize the use of our time during each day which in turn will maximize our profits.

To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.

And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

Brightside has helped our business become more efficient with managing our rentals and allows us to integrate with advertising channels.

I cant think of anything that I would consider a problem with the software.

We have made quite a few changes to fit our company and they have taken care of almost everything very quickly.

The Hawkins team is always available to help, answer any questions, and offer advice. They are always quick to fix anything we need.

If there is anything I disliked about the software it was because of my own lack of understanding.

Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers.

I like that it allows me to integrate with marketing channels. I like that customer support is always willing to make edits or changes to satisfy the individuality of my business.

I like how User Friendly it is. Takes no time to figure out how to work it.

I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.

The software is very user friendly with just about everything you would need for managing and renting properties.

Inability to  differentiate between discount periods.

We have used BrightSide for years and it is so wonderful to see all the new additions to the software. They are constantly updating and making improvements.

US Dollar

BrightSide is a cloud-based vacation rental solution that caters to rental agencies and property management companies. It offers tools that enable users to manage rentals, reservations, housekeeping, maintenance, accounting, employees and marketing.


BrightSide's reservation module features support for travel insurance management, fee and tax calculation, yield management, customizable guest emails and electronic signatures for payments and rental contracts. The solution helps users to manage housekeeping routines, maintenance requests, time clocks for employees, booking policies and adjustable rates. It also enables users to generate reports for accounting, taxes and business analysis.


Additionally, BrightSide helps users to keep track of reservation sources, manage guest reviews and feedback, generate mailing labels and export mail marketing lists. The solution also supports integration with other vacation rental systems such as Xplorie, Vrbo, Airbnb, and Booking.com.


Services are offered on a monthly subscription basis that includes support via phone and email.



LongDescription

Owner Statements

Employee Management

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Price/Margin Management

Customizable Reports

Data Synchronization

Reservations Management

Credit Card Processing

Invoice Management

Reviews Management

Single Property

Guest Communications

For Vacation Rentals

Customer Database

Calendar Management

WordPress Integration

Room Booking

Guest Experience Management

Housekeeping Management

Template Management

Data Import/Export

Promotions Management

Accounting

Email Templates

Contact Management

Booking Management

Lead Management

Rate Management

Channel Management

Vendor Management

Maintenance Management

Credit Card Management

Marketing Automation

Real Time Notifications

Email Management

Website Integration

Revenue Management

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Multi-Property

Availability Management

Work Order Management

Customizable Templates

Website Management

Discount Management

Ratings/Reviews

Commission Management

GDS/OTA Integration

Reporting/Analytics

Billing Rate Management

Point of Sale (POS)

Third Party Integrations

Maintenance Scheduling

Task Management

Inventory Management

Multi-Channel Marketing

Dynamic Pricing

Partner Portal

Activity Tracking

Multi-Location

Content Management

Performance Metrics

Channel Analytics

Real Time Updates

Customizable Branding

Inventory Control

Multi-Channel Distribution

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

One time $300 setup fee and then monthly subscription based on the number of units, starting from $120 for 10 active rental properties. 

API available upon request at no extra cost.

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