# ChargeAutomation Software Reviews, Demo & Pricing - 2026 > Review of ChargeAutomation Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/vacation-rental/chargeautomation-profile --- [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / ChargeAutomation Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/vacation-rental/chargeautomation-profile/reviews/) # ChargeAutomation 2026: Benefits, Features & Pricing Wondering if ChargeAutomation is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview ChargeAutomation 4.5 [(11)](https://www.softwareadvice.com/vacation-rental/chargeautomation-profile/reviews/) Pricing Starting at CA$39.00 per month ### About ChargeAutomation ChargeAutomation is a software designed to streamline operations and enhance the guest experience for vacation rentals, BnBs, and short-term-rental hosts. The platform offers a suite of features tailored to the hospitality industry. One key feature is the contactless online check-in. Guests can provide information, upload documents, sign agreements, and make payments before arrival. This eliminates lengthy check-in queues and ensures a smooth start to the stay. The automated payment system handles all processing, including deposits, balances, and fees, without cash handling, reducing errors and theft. ChargeAutomation also offers upselling features. This intelligent system can increase revenue per booking by suggesting personalized upgrades, services, and tours based on guest preferences. The security deposit collection feature automatically pre-authorizes deposits, incentivizing responsible guest behavior and protecting against property damage. Its digital guidebook web app provides guests with a customized portal for check-in instructions, access codes, recommendations, and more, enhancing the overall experience. Wondering if ChargeAutomation is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. ## ChargeAutomation User Interface ## Popular ChargeAutomation Alternatives Main Product ChargeAutomation 4.5 [(11)](https://www.softwareadvice.com/vacation-rental/chargeautomation-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.36Value for money - 4.55Customer support - 4.45Functionality Pricing Starting at CA$39.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Guesty Lite](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/) 4.7 [(547)](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.54Value for money - 4.42Customer support - 4.60Functionality Pricing Starting at $16.00 per month Get Price Alternative Product [Breezeway](https://www.softwareadvice.com/vacation-rental/breezeway-profile/) 4.6 [(195)](https://www.softwareadvice.com/vacation-rental/breezeway-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.53Value for money - 4.60Customer support - 4.47Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(477)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.16Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price ## ChargeAutomation Pricing and Plans Starting price: CA$39.00 per month Free Trial Free Version Basic Pricing available upon request No plan information available Essentials CA$39.00 usage based, per month No plan information available Professional CA$99.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ChargeAutomation Features - Popular features found in Vacation Rental Availability Management Channel Management Contact Management Guest Experience Management Housekeeping Management Marketing Automation Online Booking Owner Statements Payment Processing Property Management Reservations Management Work Order Management - More features of ChargeAutomation ACH Payment Processing API Billing & Invoicing Credit Card Processing Cryptocurrency Processing Customizable Templates Data Import/Export Data Security Debit/Credit Card Processing Electronic Signature For Vacation Rentals Guest Check-in/Check-out Guest Communications In-Person Payments Mobile Access Mobile Payments Multi-Currency Multiple Payment Options Online Payments Payment Fraud Prevention Payment Gateway Integration PCI Compliance Point of Sale (POS) Recurring/Subscription Billing Reporting/Analytics ## ChargeAutomation User Reviews Overall Rating 4.5 Ratings Breakdown 5 82% 4 9% 3 0% 2 0% 1 9% Secondary Ratings Ease of Use 4.5 Value for money 4.4 Customer support 4.5 Functionality 4.5 VR Verified Reviewer Hospitality 2-10 employees Used daily for less than 12 months Review source Reviewed June 2023 Easy and effortless to use, very great additional to our system 5 Great service and support from the team, and reliable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Forms an important part of our business system which enables us to make additional sales Cons: None noted, all is very basic and functional Read More TK Tracey K. Verified reviewer Hospitality 2-10 employees Used daily for less than 12 months Reviewed September 2021 Automating our growing business 5 There have a been a few gaps in our requirtements - however the team at CA have always been receptive to these and have added lots of new functionality to support us. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We moved from another supplier due to the manual payments we were having to collect from our guest. We were not able to use security deposits for guests. It has enabled our growing business to automate its payments in a secure and flexible manner. Cons: Very small but as we are based in the UK some of the features and set up is based in $ rather than £ Reasons for switching to ChargeAutomation We wanted to be able to take online bookings and payments Read More EP Eric Alvin P. Verified reviewer Hospitality 11-50 employees Used monthly for less than 6 months Review source Reviewed August 2024 WORST NIGHTMARE AND SCAM 1 RATING : 0 ( if I could rate negative I would) Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading claims that ChargeAutomation could easily integrate with PayPal Business. However, we later discovered that additional, undisclosed steps were required. This bait-and-switch tactic cost us valuable time and money. The layers of coordination—starting from Hostaway to ChargeAutomation, then to Cybersource, GlobalPay, and Paynamics—added nothing but financial burden. This tangled mess has been incredibly frustrating and costly, with no benefit to our business whatsoever. The customer service is abysmal. Ian from ChargeAutomation not only refused our refund request but also fought with us when we tried to discuss our concerns. He even made a fuss about the negative review we left, showing a complete lack of professionalism and disregard for customer satisfaction. This company is nothing short of a scam. Avoid ChargeAutomation at all costs if you value your time, money, and sanity. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: NONE AT ALL. We never got to use their services and they charged us so much. Ian is the worst customer service representative you could ever encounter. The most arrogant person I have ever talked to. Cons: Customer service was really bad and over charging over services that we never availed Read More IC Ian C. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Reviewed February 2021 Makes Payment Processing Easy 5 Overall this software is excellent. It has made the day to day task of payment processing and guest document gathering smooth and reliable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ChargeAutomation is a feature rich platform that makes process payments, authorizing deposits, and handling guest documentation easy. The hard working team of develops is constantly making improvements and readily accepts feedback and suggestions. Cons: The software struggles with updating when dates of stay change which is a challenge. Reasons for choosing ChargeAutomation Ease of integration with our existing software. Read More SD Stuart D. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Reviewed August 2024 CA is the future of guest experience 5 Fantastic, this is the future for guest experience! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The integration with RemoteLock software which enables the PIN code door access information to be included in the guest guidebook is fantastic. Obtaining the guests real email address rather than the random booking.com/expedia/airbnb system generated email address is worth its wait in gold. Now you can communicate with these guests outwith the walled garden. Best of all, these features and much more are included for FREE in their Basic plan. Cons: Dashboard, I would like to be able to move the widget order. I would like to see a widget where it displays the booking and answers to the custom questions, rather than having to open a new window. Read More UT Ulysses T. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Reviewed July 2024 Excellent addition to my Channel Manager 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Upsells, payments, ease of use, client support Cons: So far I haven't encountered something that I don't like. Read More AO Andrew O. Verified reviewer Commercial Real Estate 2-10 employees Used daily for more than 2 years Reviewed June 2024 Amazing product for automation & guest experience 5 We love charge automation and even after we switched & upgraded PMS systems, we still retained charge automation as it's integral to our tech stack. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We love the payment scheduling, upsell features, deposit, KYC, etc. all from a single URL link. It fits in nicely with our automation strategy. Cons: Difficult to think of a negative, as we love the product. Read More GC Gloria C. Verified reviewer Real Estate 2-10 employees Used daily for less than 12 months Reviewed July 2024 ChargeAutomation 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to communicate with beds24 and to implement upsell payment Support is also very reactive Cons: Low options for user parameters, not having and app to facilite acces from phone Reasons for switching to ChargeAutomation Difficulty to parameter messages with beds24 Read More RQ Rebecca Q. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed May 2024 This software is what makes my business run so smoothly! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love being able to automate all of the payment t processes for the direct rentals of my vacation rental business. With chargeautomation, bookings run automatically and guests are able to pay 50% up front with the remainder charged 30 days before check in, similar to larger booking platforms. My security deposits are also automatic so I no longer have to manually refund deposits. I also have a number of upsells available to guests. It is also very cost effective. I only pay several dollars each month. Cons: I wish there was a mobile app although having a link on the Home Screen does work. But I don’t love having to sign in each time. Read More KN Kelly N. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for more than 2 years Reviewed May 2024 Great Customer Service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Working with the CA team has been super easy. All questions or issues are addressed within a timely manner. Cons: Sorry, not able to think of anything off the top of my head. Read More Showing 1 - 10 of 11 Reviews [See All Reviews](https://www.softwareadvice.com/vacation-rental/chargeautomation-profile/reviews/) ## Other Top Recommended Vacation Rental Software [Hostfully Guidebooks](https://www.softwareadvice.com/hotel-management/hostfully-profile/) **4.8** (123) Recently recommended **14** times [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1575) Recently recommended **11** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **8** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **8** times Stuck Between Options? Our experts can help you compare ChargeAutomation with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice