Customer Service is great, quick, and very helpful.

I like the easiness of the program and the way you can navigate through all aspects. Also the integration aspect with other programs and websites makes it super easy to run our business.

I honestly struggle to think of things I dislike about the software.

The system is clunky, old and cumbersome. Be warned there is no app.

This is a great system to track all of the Properties that your company manages. It is fairly user friendly and easy to sift through for what ever information you are looking for.

The software is not organized from a user perspective. Unacceptable turnaround time in every area.

Ciirus is very effective as a easy to use software tool to use daily in entering bookings, manage cleaners, account for  subcontractors costs  and to financially report to my owners.

Ciirus charged me for a service that was never able to go live.

Once upon a time Ciirus focused on making a good, affordable software for the little guy. It was once a very good integrated reservation and accounting program for management companies.

Great software, suited especially for our product.

I love useful little features like Set Booking Total. Also that there are constant improvements.

NIGHTMARE!!!  Worst Software  and Service in the Industry.

Working with ciirus was awesome. From initial consult, to implementation to using it on a daily basis.

We have increased our portfolio of homes and sales revenue by using the Ciirus software.

Easy to use and mobile-friendly and always responsive.

He patiently walked through all the steps with my Team. I finally feel like we are in a good place with a good vacation rental software system.

Ciirus Customers Services are very helpful and this Vacation Rental Software has many capabilities for companies big and small.

I like that Ciirus still feels like a family run business.

The system offers a seamless layout and easy to use. The support team and website development team are very knowledgeable helpful.

A very good way to manage and track reservations, quickly and easily. The reports that are generated by the software are also very useful.

There are constant updates and news, and the support team is always very helpful. We are happy with the product.

The program is loaded with bugs and glitches that makes using it a regular frustration.

It great that the system can integrate with Channel Operators, so you can manage all your bookings in one place.

Ciirus products and customer service are top quality. We've had an excellent experience working with them.

Integration with Beyond Pricing is a life saver and this may be my favorite feature. I also like the LOS discount, rate set details, and Property Assistant.

The CiiRUS team is always working to improve their product.

Easy to use and it is a stable platform accesable from  pc/ tablet and phone.

The concept of the whole program that Ciirus has come up with is great, and they have a lot of good ideas on the platform.

It is very cost effective, user friendly and very expandable into new features every year. I look forward to grow with them into the future.

The accounting side it is very poor, you can’t make a properly owner statement as it should be.

Started using this software when Ciirus started business. Initially, it was affordable, consistent, excellent customer service/response and more.

Some issues with Airbnb that makes things difficult sometimes. Pricing is off from time to time.

The direct integration with channel managers accelerated our business goals and saved operational costs.

When I requested a discount on the monthly payment was because other softwares are giving between from 1-3 months free payments to keep their clients.

It does exactly what it's supposed to and is a great alternative for Salesforce Inbox.

Easy to use once you master the basics, but you can always check out the training videos or schedule your own training call.

It is frustrated to deal with problems when there is no timeline attached as to when the problem will be solved.

Super user friendly and intuitive. It has made training much easier.

It’s easy to handle and very helpful. Customer service it’s the best, they always help you and teach new techniques to improve.

Easy integration with other systems, great reporting features, and continued improvement.

It is incredibly frustrating to not be able to call someone in an urgent situation.

I love the ease of use with Cloudbeds. Everything is conveniently located and simple to see.

Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.

It´s great that you can choose which add-ons you want and only pay for what you need. This is a great concept.

Cloudbeds has streamlined every aspect of my operation and my guests feel it. Overall I am thrilled with my Cloudbeds experience.

Very easy to use and navigate through. Reservation and calendar view / adjustments are very user friendly.

No possibility of setting up any policies - you can only add text. No group functionality and no proper tax set-up.

That you can add code to customize your booking platform. Also, the customer service was very helpful and responsive.

Easy to use, some features like the search function where you can search for a name or any reservation number, both direct and 3rd party, are good.

Easy to use PMS, nice design. Automated payment processing work great.

Nice features and pricing, but needs better support.

Many integrations corresponding to our needs. The person who introduced us the software has great knowledge about the system, but even more important about the business we do.

The Booking Engine - not flexible enough. PIE - trialled but the rate shopper took the wrong rates, not BAR so rate shopping comparison was useless to us.

Easy to manage, good overview, easy to adjust rates.

Software Is great, customer service is beyond excellent, the interface is user friendly.

The fact that is cloud based made it easy to access. Also all the features and integrations with other software makes it a great tool for any hotel or hospitality property.

A few missing features in my opinion, such as a mobile app with cc processing for checking/out.

Best value we have ever seen which means a great help for small business owners like Wilsons Bed and Breakfast.

Change this, it serves no purpose, but to aggravate the Innkeepers. The accounting end is complicated, no logical process, typical Geek mentality and no common sense.

User friendly, easy to navigate and understand, tutorials for each window, customization, easy to connect with OTAs, that you can use it on your phone or ipad.

The seamless integration with Expedia and Booking.com is wonderful, along with our credit card merchant.

No direct phone consultation to help with start up problems, and to set up transfer. Credit card data was not transferred from Rezovation, misrepresentation from the start.

Cloudbeds is easy to install, customise, and use. Support is absolutely amazing.

Fully Cloudbased software with a good price , esay to use.

I think that the customer service team is very nice and very helpful. So I can implement the cloudbeds to my hotel.

I was utterly shocked to see that coming from the Support team as this comes at a high level of risk to the property given that the resort will be held accountable for the confirmation email.

It all works perfectly together and we are happy that we don't have to switch between different solutions for our daily workflow.

Simply the best choice for a PMS with fantastic support team on a reasonable money spent.

Very much happy with the program, specifically on using it. And the response team are the best, they are on the top of their game.

The software is great, robust, reliable, and with a very good costumer support. What else may I ask for.

Everything, it is very easy to use. A lot of functions and a very good team behind the software.

US Dollar

CiiRUS is a vacation rental management solution that offers reservation management, quotes, website management, marketing, accounting and reporting features within a suite. The product is available both in cloud-based and on-premise deployment options.


CiiRUS features reservation management, which allows users to manage bookings from different channels. Users can manage offline bookings, as well as those from booking channels such as Home Away, Tourico and Booking.com. The solution also enables clients to make online payments for hotel bookings through payment processors such as Authorize.net. 


CiiRUS also features housekeeping management, which allows users to schedule staff for housekeeping and maintenance activities. Users can also view the status of maintenance requests with the help of a real-time job tracker.


CiiRUS offers website hosting and management services, which allow users to design customized websites and accept online bookings. Users can also integrate the solution with their existing website.



LongDescription

Owner Statements

Newsletter Management

Payment Processing

Property Management

Access Controls/Permissions

Data Synchronization

Reservations Management

Calendar/Reminder System

Reviews Management

Transaction History

Communication Management

Guest Communications

For Vacation Rentals

Transaction Monitoring

Calendar Management

Room Booking

Guest Experience Management

Owner Management

Housekeeping Management

Data Import/Export

Promotions Management

Accounting

Customer Support

Booking Notes

Contact Management

Lead Management

Rate Management

Sales Reports

Vendor Management

Third Party Booking

Maintenance Management

Extended Stay

Marketing Automation

Real-Time Notifications

Real-Time Updates

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Group Reservations

Multi-Property

Work Order Management

Website Management

Discount Management

Ratings/Reviews

Activities Booking

Commission Management

GDS/OTA Integration

Reporting/Analytics

Contact Database

Built-in Accounting

Point of Sale (POS)

Inventory Management

Electronic Payments

Multi-Channel Management

Customizable Reports

Credit Card Processing

Invoice Management

Mobile Access

Guest Check-in/Check-out

Channel Management

Email Management

Revenue Management

Reporting & Statistics

Reminders

Availability Management

Customizable Templates

Inbox Management

Third-Party Integrations

Task Management

Search/Filter

Financial Management

Occupancy Management

Mac OS

Web browser (OS agnostic)

Windows 10


Solo Edition - $29/month 
Enterprise Edition - $35/month 
Rental Exchange - $199/month 
Agent Edition - $299 per month

Users can also use the calculator functions on the website to determine monthly subscription cost based on the features and services they would like to use.



Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CiiRUS

In Person

Live Online

Webinars

Documentation

Videos

Cloudbeds is an easy-to-use hotel management suite that offers hoteliers and hosts a centralized solution to help run their property simply and effectively. With Cloudbeds, you have one login, one system that is always in sync.  Our suite includes a PMS, Booking Engine, Channel Manager and Marketplace with 300+ connections, Revenue Management Tool, and Payments. Trusted by thousands of hosts in over 155 countries, our solution helps our clients achieve more reservations and happier guests.

Cloudbeds is able to receive reservations from a number of channels, including OTAs like Booking.com and Expedia, Facebook, an online booking engine or from walk-in customers. The solution offers a drag-and-drop calendar of all rooms and reservations, and users can see who changed, canceled, created, moved or adjusted a reservation.


Inventory can be synced automatically from the solution to booking engines, OTAs and other online marketplaces. The solution offers support for multiple languages and currencies. Users can set up taxes, fees and policies to be applied per room, per item or in a custom combination.



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