eviivo
About eviivo
Awards and Recognition
eviivo Pricing
eviivo suite starts at $40 month and adjusts depending on the size of your property. To receive accurate pricing information, contact eviivo directly.
Starting price:
$40.00 per month
Free trial:
Not Available
Free version:
Not Available

Other Top Recommended Vacation Rental Software
Most Helpful Reviews for eviivo
1 - 5 of 369 Reviews
Hazel
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Not just a software. Eviivo is a great team , ready to help,just what my small Guest House needs.
Easy to use and great reports available. The set up was very simple and the training provided on line was very clear and accessible. Excellent support from the Eviivo team throughout the period I have been using the software.
CONSI am probably not using all the software to its maximum for my business; but this is my fault not theirs. I need to invest a little more time in using the software which will save me time in the longer run.
Brent
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
New to Eviivo and very pleased!
Valuable time saved. Dependable multi channel management. Improved, customized guest communications. Life/Work balance restored.
PROSThe Moon Dance On Boarding experience has been smooth, informative and rewarding thanks to JL and the professional, detailed, patient guidance and implementation provided! JL has given us alternate suggestions and, unique to our situation, solutions that have shown we are being treated as a valued customer and not just a task to be slotted into fixed solutions. In addition to JL's incredible service with On Boarding we have been very pleased with the quick (within the hour) assistance from Chat Help. Dependable channel management to avoid those dreaded double bookings is of course important. However, the convenience of bringing everything to one dashboard is great. The time savings which we are now experiencing from automated payments and automated, customized emails with guests, is going to be huge! At Moon Dance we value our Life/Work balance, especially as we approach our seventies, so 40% to 60% time savings in some areas is very important to us. Moon Dance is very pleased with the overall functionality and ease of use. We are also impressed that there seems to be a proven commitment to upgrades, added features and a new mobile app.
CONSWe don't have much to complain about. We strongly recommend that you fully engage in the Eviivo University videos and Articles so that you can maximize the integration of your business with the Eviivo platform. The more you prepare and understand both about how you want your units to appear on OTAs and be described and what Eviivo can do and not do, the smoother the experience and the happier you will be with the product. Pre-load your photos and logos and the descriptions for each unit/cabin ahead of the On Boarding and your will have a smoother experience. The editing software within the email customization proved to be just as clunky and glitchy as it has been on a few other packages we have worked on in other businesses, but with patience and trial & error it fell into place. Definitely an area for future improvement.
Reason for choosing eviivo
Liked the Sales staff and time they committed before closing. Found their demo the most detailed and liked their willingness to spend extra time explaining functionality. Found the price attractive even though not the cheapest. We follow the investments of InvestCorp with interest and the fact they have a long term ownership of Eviivo is reassuring. Many of the other Channel Managers seem to be positioning for an IPO or buyout and that may introduce uncertainty.
Reasons for switching to eviivo
API Channel Management; automation
Vendor Response
Brent, We really appreciate you taking the time to review your experience with eviivo. Mike
Replied February 2022
Sheri
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2019
WORST EXPERIENCE EVER
Eviivo has cost our business time and money. I am now looking to replace eviivo with another booking engine. It's a shame that the customer service is so lacking because I really had hoped I would like their product. Especially after being on Webervations for 15 yrs which saw virtually no improvements to their calendar despite so many technical advancements in that timeframe which really makes my point...how could eviivo be so much worse than the antiquated and outdated Webervations? At least Weber worked reliably and never cost me reservations.
PROSAbsolutely nothing. Booking engine is NOT working. Their customer service is NON EXISTENT. Phone calls go to voice mail, emails unanswered, support tickets unanswered, online chat spotty at best.
CONSThis booking engine is unreliable at best. Since going "live" 2 weeks ago I have not received a reservation thru eviivo because it doesn't work. I have received calls from guests who were unable to complete their booking online which was exactly my experience after I conducted my own test to ensure their system was actually functioning. My test booking never went thru...just kept cycling back to the reservation page. I am 2 weeks into this and have not even received a phone call back from eviivo and the booking engine is still NOT working. The customer service is NON EXISTENT. No one answers the phone, their online chat support is not staffed and most often is unavailable, email and support tickets go unanswered. I have a small lodging property and pride myself on being responsive to the requests of my guests. I am dumbfounded by the total lack of regard eviivo has for their customers. Each day that goes by without the booking engine working properly is costing my business revenue and disservicing my guests. Here are more negatives: 1. The address field asks only for a zip code and not the guests full address. Why? 2. The Discover card and Amex logos do not appear as accepted forms of payment even if your business accepts them. 3. The confirmation letter generated is poorly worded, is largely not customizable and is confusing for a guest to understand. 4. The booking page uses language native to the UK but not the US. Ex: Forename and Surname vs First and Last name.
Vendor Response
Hi Sheri, We are sorry to hear of the difficulties you experienced with getting help when you migrated across to eviivo suite from Weber. We experienced some difficulties in being able to get back to customers during this period and apologise for the service level during this time If you'd like to discuss this with us personally please do provide us with some contact details and we'll be in touch. Regards, eviivo
Replied April 2019
Graham
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Eviivo - a great PMS for managing 2 bedroom room cottages or 100+ room hotels
I chose Eviivo from a shortlist of maybe half a dozen products when I started out three and a half years ago now and I've grown my business on the back of it. The support during the pandemic of 202/21 was exceptional too. And the price has been a constant too, which is really nice. To be honest, I can't imagine being without Eviivo now.
PROSThe support. It's second to none. You don't need it often, but when you do it's there for you.
CONSTo be honest I can't think of any features I don't like about Eviivo. And I rarely think of improvements that could be made to it (although I do sit up and take notice when Eviivo bring out improvments). I suppose I could cite the fact that there isnt a facility within the software where users can suggest improvements (or not one I've found anyway). Also, Eviivo don't have an affiliate scheme which is a pity, otherwise I'd probably be even more pro Eviivo than I am already!
Alison
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Keeping life simple.
I find the eviivo system generally easy to use and, if I ever have a query, there are 'how to' videos available as well as the online chat for support. I only need to update my calendar and rates in the one place and it automatically transfers over to the online booking agencies. All my payments are also handled by 'the system' meaning that I don't need to worry about that side of things. Why complicate things when you don't need to?
CONSI can't think of any things that need to be changed.