eZee Absolute Software

eZee Absolute Software

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About eZee Absolute

eZee Absolute from eZee Technosys is a cloud-based solution designed to help hotels of different sizes and types in handling their day-to-day operations. The solution has a property management system with multi-property support, allowing hoteliers to manage the reservations and online distribution of various properties using a single login. eZee Absolute can be used by accommodation providers like independent hotels, serviced apartments, hostels, chain of hotels, resorts, bed and breakfast and guesthouses. eZee Absolute provides features like front office operations, guest self-service, group management, profile management, rate and revenue management, yield management, housekeeping, analytics and reporting, hotel PMS app and more. eZee Absolute is integrated ...

eZee Absolute Pricing

Subscription prices vary depending on number of rooms. Pricing example for 10 rooms: Standard: $39.90 per month Supreme: $78.90 per month All In One - Platinum: $107.90 per month Premium: $68.90 per month eZee Ultimate: $0.00 investment

Starting price: 

$39.90 per month

Free trial: 

Available

Free version: 

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eZee Absolute User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 243 reviews

Harjit

Company size: 1 employee

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

EZee is actually Easy solution

User Profile

Shaharuzzaman

Verified reviewer

Company size: 201-500 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Great Experience with eZee Absolute

Pros

I familiar with eZee Absolute from my last organization. I liked most of this PMS features, such as - Revenue Management System, OTA Management, Booking engine, Reporting system, Sales & Reservation module. Being a sales man I always prefer easy and smooth operating system, which is totally providing by eZee Absolute. specially I would like to share one thing about eZee Absolute supporting team - they are very much smart and supportive. If I found any kind of difficulties, I can find out myself through YouTube tutorial. On YouTube lots of tutorial available. eZee Absolute PMS is fully internet based PMS, that's way i can always use this PMS from my laptop or mobile from Outside of property.

Cons

eZee Absolute is little bit slow due to fully internet based PMS. Sometime i found myself waiting for Hi Speed connection for access eZee Absolute. They should think about alternative way like desktop based.

Response from eZee Technosys

Hi Shaharuzzaman, Thank you for your detailed review. We're glad to know that you find eZee Absolute easy to use and it's meeting your expectations. Addressing your cons, we will surely share this to the concerned team. At eZee, we're always trying to enhance our products and improve the user experience. And we assure you that with time, you will not face any such issues; and have a seamless experience with us. If you'd like to share any more suggestions, please drop an email on cm@ezeetechnosys.com. Regards, Team eZee.

Replied September 2020

Anonymous

Company size: 501-1,000 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

May 2022

Ezee Hotel Software

Overall with PMS and POS we were Happy. We shifted recently as we wanted a software with MMS and Finance also included.

Pros

The PMS and POS were good. The Demo and Deployment support by Ezee India Team were Good.

Cons

Need more upgrdation need to develop accounting, CMMS and MMS.

Reasons for choosing eZee Absolute

Cloud based. Cheaper. Demo and deployment team were very helpful.

Reasons for switching to eZee Absolute

We shifted recently as we wanted a software with MMS and Finance also included.

Response from eZee Technosys

Hi, We are glad to know that you chose eZee Absolute and were happy with it. Although, you had to shift due to some reasons. We constantly work on enhancing our software and MMS would surely be in the bucket. We hope to serve you again in future. Regards, Team eZee

Replied July 2022

Firoz

Verified reviewer

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 6 months

Review Source: GetApp

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
1

Value for money

out of 5
3

Customer support

out of 5
1

Functionality

out of 5

February 2022

Horrible, terrible and a system full of mistakes, error , flaw and poor support team.

As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible PMS/channel manager system to anyone as you will loss money than you can image and your team will be scared to work on it as they do not trust the system at all.

Pros

It is all in one software with PMS, chancel manager, booking engine, guest review platform

Cons

The Ezee PMS system is flawed and the hotel will lose more revenue than it gains using this system. Every time the hotel marks the booking as a paid no-show or cancellation, the PMS will report to the OTAs free of cost. This will result in the hotel losing the virtual cards or credit card details for the no-shows + cancellations. In the last three, we lost almost 2200 in no-shows and cancellations using this flawed system. When the same was reported to the software company and escalated to higher levels, I was informed this is a system enhancement and will need to discuss internally. I am 100 % confident all hotels who have used Ezee absolute so far would have lost a lot of money due to this error in the system. The new version is boring and slow and it takes ages to process check and checks out. My team is very scared to do anything on the system as they fear losing money and we are at a point where we doing everything manually including night audits, posting of payments, and canceling bookings (writing on a book then marking on PMS system. This is how bad the system is. Every now and then you will receive over bookings during sold out days and your team would have to go through the pain of relocating an angry guest as the system made an error and hotel will receive negative reviews and have to pay extra to relocate the guest. It is not easy to move the PMS system overnight and we are waiting for the Ezee management to revert to us.

Reasons for switching to eZee Absolute

I was told this is more advance system , however I was wrong. This is a horrible system full of errors, mistakes and at the end you will end up doing everything manually.

Manish

Company size: 51-200 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2020

Spend little Save unlimited

It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally.

Pros

The first thing i like in Ezee is its Customer Support which is not a easy task , Currently we are running 7 properties and almost each property use live chat option when they get stuck and it get resolved without connecting a call. The speed of the software is too good, it never crashes on group check ins, no errors at all

Cons

It's overall look and feel is not that good, but it can be ignored as it is being used internally. Guest portal look and feel can be improved

Reasons for choosing eZee Absolute

When connected with each company for the first time, Only ezee was having the solution to all our requirement and that too completely on Cloud network

Response from eZee Technosys

Hi Manish, Thank you so much for taking out time to review us and appreciating our support team. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee

Replied November 2020

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