Guesty vs Hostfully Guidebooks

RATING:

4.4

(259)

Guesty has 259 reviews and a rating of 4.42 / 5 stars vs Hostfully Guidebooks which has 120 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (259)
4.8 (120)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 12, 2024
February 19, 2024
Pros/Cons
  • Pros

  • What I like most about this software is its ease of use and its compatibility with our other booking software. It is fast and reliable.
  • They are professionals at what they do, they treat you like family. Great support team (H*d*r is my trusted angel in the sky).
  • Cons

  • There is nothing that could have made my experience with Guesty worse.
  • Weekly, and at times, daily catastrophic failures. This company cost me tens of thousands of dollars, run.
Read all user reviews
  • Pros

  • We use Hostfully for our Guidebooks when customers rent our country house. We love how they work, the ability to have bilingual contents and how they help our property shine.
  • Once set-up, the ease of use and integration into my Property Mangement System leads really helps me come across as knowing what the heck my business is doing.
  • Cons

  • Sales team very aggressive but no free trial so they oversell its abilities. Massive overselling and marketing hype but very much overhyped.
  • Lack of space for more visual content such as videos and photos.
Read all user reviews
Pricing Range
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$
$
$
$
Product Demo
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23 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos