Hostaway vs Guesty For Hosts

Hostaway has 326 reviews and a rating of 4.74 / 5 stars vs Guesty For Hosts which has 319 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.74 / 5 (326)
4.76 / 5 (319)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 17, 2022
August 17, 2022
Pros/Cons
  • Pros

  • Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
  • Hostaway has been a great company to work with. Great customer service and everything is as promised and advertised.
  • Cons

  • I'm trying to look up last years revenue for taxes and it will only show me until last april so I am missing 3 months.
  • Show 0 empathy on money lost due to their mistakes.
  • Pros

  • Very easy to learn and setup. Onboarding was super quick.
  • Booking.com integration and website builder are good.
  • Cons

  • There always seems to be some annoying glitch going on with this software. First its pushing the wrong prices to airbnb.
  • Inability to create a custom auto-reply to an initial inquiry on VRBO (but I have been told they are working on it).
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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35 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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